Vizio VBR333 Phone, Fax, Hours of operation, There is no power, Cannot view movies in 3D

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Troubleshooting & Technical Support

Products are often returned due to a technical problem rather than due to a defect. If you are experiencing a problem when using your TV, try to fix the issue using this troubleshooting guide.

If, after using this troubleshooting guide, you are still experiencing an issue with your TV, contact VIZIO’s Support Department. Quality customer support and service are integral parts of VIZIO’s commitment to service excellence.

Phone:

(877) 698-4946

Web: www.VIZIO.com

Fax:

(949) 585-9563

Hours of operation:

Email:

techsupport@vizio.com

Monday - Friday: 6 am to 9 pm (PST)

 

 

Saturday - Sunday: 8 am to 4pm (PST)

There is no power.

•Ensure the power cord is securely connected to a working electrical outlet.

•Press the Power/Standby button on the remote or touch the Power/ Standby control on the player.

•Try plugging the power cord into a different electrical outlet.

Nothing happens when I press buttons on the remote.

•Place new batteries in the remote. Ensure the batteries are inserted correctly.

•Ensure no objects are blocking the front of the 3D Blu-ray Player

•When using the remote, point it directly at the 3D Blu-ray Player.

•If you see , the action you are trying to perform is not allowed by the Player or disc.

My Blu-Ray or DVD disc does not play.

•Ensure the disc is clean and free of scratches.

•If you are using parental controls, the disc may not play. See Setting the Parental Controls on page 27.

I cannot connect the Player to my network.

•Unplug the modem/router and the Player. Wait 10 seconds, then turn them back on.

•See Setting Up Your Network Connection on page 14.

•Ensure the ethernet cable is securely connected to both the Player and your modem/router.

•Refer to your modem/router user guide.

I cannot view movies in 3D.

•Ensure you have a 3D TV with matching 3D glasses, a high-speed HDMI cable, and a Blu-ray 3D disc.

•Ensure the Player is connected to your 3D TV with a high-speed HDMI cable.

•Charge or replace the battery in your active-shutter 3D glasses

•Ensure your 3D TV is in 3D mode, and that the movie you are playing is a Blu-ray 3D disc.

The picture quality seems low.

•Connect the Player to your TV using an HDMI cable for the best picture quality.

•Connect the Player to an HDTV capable of displaying 720p or 1080p for the best picture quality.

•Ensure the cables connecting the Player to your TV are securely connected.

•Watch Blu-ray discs for the best picture quality. DVD discs are limited to 480p resolution.

•To view streaming video (Netflix, VUDU), a high-speed wired/wireless Internet connection is required.

The Internet Apps are not working.

•If you experience issues with Netflix, Pandora, or VUDU services, please contact:

www.netflix.com/help or 1-866-579-7113

www.pandora.com/support

www.VUDU.com/support or 1-888-554-8838

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Contents 3D BLU-RAYPLAYER With Wireless Internet Apps Page When Reading this Manual WelcomeThank You for Choosing Vizio My Product InformationImportant Safety Information for Viewing 3D Content Table of Contents Using Internet Apps Front Panel Controls & ConnectionsRear Panel Remote Control Inserting or Replacing the Batteries Before Connecting the Player to Your TV Inspecting the Package ContentsConnecting the Player to an Electrical Outlet Connecting the Player to Your TV Better Picture Good PictureConnecting the Player to Your Home Audio System Better Sound Up to Channels Good SoundHdmi Hdmi OUT Connecting to a Wired Network Setting Up Your Network ConnectionConnecting to a Wireless Network Navigating the On-Screen Menu Basic OperationPlaying a Disc Select Basic Playback FunctionsViewing USB Media Video and Audio Viewing BD-Live ContentAdvanced Playback Functions Power Standby Playing USB Photos and AudioUSB Media Playback Controls Viewing a Photo Slide ShowAdjusting the Slide Show Settings Adjusting the Players Settings Adjusting the Display SettingsChanging the Display Resolution Changing the TV TypeActivating Film Mode Adjusting the Aspect RatioAdjusting the Deep Color Setting Adjusting the Audio Settings Changing the Blu-ray 3D ModeHighlight Automatic or Forced 2D and press Select Changing the PCM Downsampling RateAdjusting the Digital Audio Output Activating or Deactivating Dynamic Range ControlChanging the On-Screen Menu Language Changing the Player’s On-Screen Menu LanguageChanging the Disc’s Menu Language Changing the Audio LanguageChanging BD-Live Access Changing the BD-Live SettingsChanging the Subtitle Language Setting the Parental Controls Viewing BD-Live Storage SettingsSetting the Parental Country Erasing Blu-ray Memory StorageCanada China Setting the Parental Restriction LevelActivating or Deactivating the Parental Controls Changing the Parental Code Changing the System SettingsActivating or Deactivating Disc Autoplay Minutes Setting the Screen Saver Duration Setting Auto Power DownRestoring the Player’s Factory Defaults Adjusting the Wired Settings Adjusting the Network SettingsIP Address Subnet Mask Gateway Primary DNS Secondary DNS Setting Up a Wireless Connection Manually Setting Up a Wireless Connection Using WPS ButtonSetting Up a Wireless Connection Using WPS PIN-Only Using the Wireless Network ListViewing the Info Screen Using Internet Apps Using the Netflix AppUsing the Vudu App Opening a Netflix AccountUsing Vudu to Watch a Movie Using the Pandora App Opening a Pandora AccountLogging Into Your Pandora Account Listening to Music Using PandoraThumbs Up and Thumbs Down Additional Pandora Menu Options There is no power Nothing happens when I press buttons on the remotePhone FaxSpecifications Dimensions Weight Resolutions Supported Audio DolbyType of Service Parts and LaborLimitations and Exclusions Personal DataLegal & Compliance Internet Access Required for VIA Services and Updates LicensesOpen Source Software Notice Vizio Internet Applications VIA PolicyVIA Services Content Disclaimer Availability of Content on VIA ServicesVizio Privacy Policy and VIA Software License Agreement 101115ST-NC
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VBR333 specifications

The Vizio VBR333 is a compact yet powerful Blu-ray player that has made a name for itself in the home entertainment market. Designed for those who seek high-definition viewing experiences without breaking the bank, the VBR333 is packed with features that cater to both casual viewers and avid cinephiles.

One of the standout characteristics of the Vizio VBR333 is its support for Full HD 1080p resolution. This capability allows users to enjoy their favorite movies and shows with stunning clarity and vibrant colors, making it an excellent choice for high-definition television setups. Moreover, the player supports various disc formats, including Blu-ray, DVD, and CD, ensuring compatibility with a wide range of media.

In terms of connectivity, the VBR333 offers multiple options to enhance its versatility. It includes HDMI output, which delivers high-quality audio and video over a single cable, along with an optical output for those who prefer connecting to a surround sound system. This player also features USB connectivity, enabling users to play media files stored on USB drives, further expanding its functionality.

The Vizio VBR333 is equipped with advanced technologies that enhance the viewing experience. One such feature is its support for 24p cinema playback, which allows films to be played back at the same frame rate they were shot, creating a more authentic cinematic experience. Additionally, the player employs various decoding technologies, including Dolby TrueHD and DTS-HD Master Audio, which deliver immersive sound quality ideal for home theaters.

Navigation and usability are also key components of the VBR333’s design. It features a user-friendly interface that makes it easy to access settings, browse media, and select playback options. The remote control is intuitively designed, with dedicated buttons that allow for quick access to important features, enhancing the overall user experience.

In summary, the Vizio VBR333 Blu-ray player combines exceptional video and audio capabilities with diverse connectivity options, making it an attractive choice for anyone looking to upgrade their home entertainment system. With its blend of affordability and performance, this player is an excellent addition to any media setup, promising hours of entertainment.
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