Integra DPS-6.5 Troubleshooting, Cannot play multichannel audio, No DTS audio output

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Troubleshooting—Continued

The analog audio is OK, but there appears to be no digital audio signal.

•Make sure that the Digital Out setting is set to On (page 43).

•Check that the Dolby Digital, DTS and MPEG out settings (page 43) are suitable for your amplifier/receiver/check the instruction manual that came with your amplifier/receiver.

•SACDs and some DVD-Audio discs do not output digital audio. Listen through the player’s analog audio outputs.

Noticeable difference in DVD and CD volume.

• This is due to differences in the audio format and is not a malfunction.

Cannot play multichannel audio

•Make sure that Audio Output Mode is set to 5.1 Channel (page 49).

•Check that the Dolby Digital, DTS and MPEG Out settings (page 43) are suitable for your amplifier/receiver—check the instruction manual that came with your amplifier/receiver.

•DVD-Audio and SACDs do not output multichannel digital audio. Listen through the player’s analog outputs.

•Check that the settings in the Speaker Installation screen are correct (page 49).

•Check the audio options available from the disc menu.

Cannot listen to highsampling rate audio through the digital output.

•Make sure that Linear PCM Out is set to Downsample Off (page 43).

•As a copy-protection measure, some DVDs do not output 96kHz audio. In this case, even if set to Downsample Off, the player automatically outputs the audio at 48 kHz. This is not a malfunction.

Cannot output 192kHz or 176.4kHz digital audio.

• The player does not output digital audio at these sampling rates. The digital output is automatically downsampled.

Cannot output 96kHz or 88.2kHz digital audio.

•Check that Linear PCM Out is set to Downsample Off (page 43).

•Some discs are digital copy protected and do not output high sampling rate digital audio. In this case the output is automatically downsampled.

No DTS audio output.

•If this unit is connected to a non-DTS compatible amplifier or decoder using a digital audio cable, set DTS Out to DTS > PCM (page 43). If you do not do this, noise will be output when you play a DTS disc.

•If this unit is connected to a DTS-compatible amplifier or decoder using a digital audio cable, check the amplifier settings, and that the cable is properly connected.

Audio mix does not sound right or sounds incomplete (for example, inaudible dialog).

•Make sure that Audio Output Mode is set to 2 Channel if you’ve connected to the stereo inputs on your amplifier or TV (page 49).

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Contents DPS-6.5 Important Safety Instructions For U.S. model PrecautionsFor models having a power cord with a polarized plug PrecautionsMoisture condensation may damage this unit To Obtain a Clear PictureTable of Contents Table of Contents DPS-6.5 Features Supplied AccessoriesIntroduction Disc Notes IntroductionAbout WMA Cleaning DiscsJpeg file compatibility PC-created disc compatibilityInstalling the Batteries Before Using the DPS-6.5Using the Remote Controller Front Panel Front & Rear PanelsDisplay Front & Rear PanelsJacks Rear PanelIR IN/OUT Remote Controller Enter button ClearZoom button Subtitle buttonAV Cables & Connectors Connecting the DPS-6.5Before Making Any Connections Optical Digital OutputsBasic Setup Connecting the DPS-6.5Connecting Your TV Using S VideoStandby/On Using Component VideoConnecting the Digital Output Connecting to an AV ReceiverConnecting the Analog Output Before connectingConnecting the Multichannel Analog Outputs Connecting -compatible ComponentsSignal flow Connect the IR receiver to the DPS-6.5 as shown below Controlling AV Components that are Out of RangePlug the supplied power cord into Connecting the Power/Turning on the DPS-6.5Power outlet on the wall AC Inlet and then intoSetting up the player for your TV Using the on-screen displaysGetting Started Getting Started Setting the language of this player’s on-screen displaysPlaying discs Resume and Last Memory Basic playback controlsLoad a disc Press Play to start playbackVideo CD PBC menus DVD disc menusScanning discs Playing discsPlaying in slow motion Frame advance/frame reverse Playing discsViewing a Jpeg slideshow PressBrowsing video content with the Disc Navigator Browsing WMA, MP3 and Jpeg files with the Disc Navigator Looping a section of a disc Using repeat playPress Play Mode and select Ran Using random playDom from the list of functions on LeftCreating a program list Searching a disc Other functions available from the program menuSwitching audio language/channel Switching subtitlesSubtitle option Press Audio repeatedly to selectZooming the screen Switching camera anglesDisplaying disc information About DivX DivX video playback on the DPS-6.5 not North American modelPlaying DivX video DivX video compatibilityUsing repeat play Browsing DivX video titles using the Disc NavigatorUsing time search DivX video playback on the DPS-6.5 not North American modelPlaying DivX VOD content About DivX VOD contentDisplaying your DivX VOD registration code Select Options, then DivXAudio Settings menu Video Adjust menu Audio Settings and Video Adjust menusAudio DRC Using the Initial Settings menu Initial Settings menuTo select the setting and option You want to setDigital Audio Out settings Initial Settings menuVideo Output settings Display settings Language settingsSpeakers settings Options settingsAbout the audio output settings Changing your password Registering a new passwordSetting/changing the Parental Lock Parental LockCountry code list Setting/changing the Country codeYou can find the Country code list in the adjacent col- umn There are two ways you can do thisSpeaker Installation Audio Output ModeDTS Downmix Speaker Distance Additional information Setting the TV system Not North American modelScreen sizes and disc formats Widescreen TV usersSelecting languages using the language code list Resetting the playerAdditional information Titles, chapters and tracksLanguage Code Letter Language code listLearning a pre-programming code Using the Remote controller with Other Brand’s TVsControlling a TV Pre-programming Code List Using the Remote controller with Other Brand’s TVsColor Code Frame rate DivX TitlesSampling Channel bit rate Frequency Set the interleave to five seconds or shorter DivX TitlesColor Code Glossary Why can’t I hear Sacd audio through the digital outputs? Why won’t the disc I loaded play?My DVD-Audio disc starts playing, but then suddenly stops Disc may have been illegally copiedDPS-6.5 TroubleshootingCannot play multichannel audio TroubleshootingCannot output 192kHz or 176.4kHz digital audio Cannot output 96kHz or 88.2kHz digital audioRemote Controller Specifications Specifications and features subject to change without noticeGeneral 3 4 3 8 4

DPS-6.5 specifications

The Integra DPS-6.5 is a versatile and powerful multi-format DVD player that serves as an exceptional hub for home theater enthusiasts. Designed to cater to a variety of audio and video formats, the DPS-6.5 stands out in a market filled with other players due to its robust feature set and high-quality performance.

One of the main features of the Integra DPS-6.5 is its ability to decode various audio formats such as Dolby Digital, DTS, and even high-resolution audio formats. This flexibility allows users to enjoy high-fidelity sound quality regardless of the source material. The player’s advanced audio circuitry ensures that sound is rendered with clarity and depth, making it an ideal choice for those who appreciate detailed soundscapes in their movies or music.

In the realm of video performance, the DPS-6.5 supports not only standard DVD playback but also DVD-Audio and SACD formats, which are known for their superior sound quality. The upscaling capability to 1080p through HDMI ensures that even classic DVDs can be enjoyed with enhanced visual clarity on modern high-definition displays. Additionally, the player features a state-of-the-art video processing chip that improves color fidelity and reduces artifacts, providing an immersive viewing experience.

Connectivity is another strong suit of the Integra DPS-6.5. It boasts multiple audio and video output options, including HDMI, component, composite, and optical digital outputs. This range of connections ensures compatibility with a wide variety of home theater systems and setups. The inclusion of USB inputs also allows users to play media files directly from USB flash drives, further increasing versatility.

User-friendly features such as an intuitive on-screen menu, programmable playback options, and a responsive remote control make for an enjoyable and seamless operating experience. The sleek and elegant design of the DPS-6.5 also adds a touch of sophistication to any home entertainment setup.

In summary, the Integra DPS-6.5 is an impressive multimedia player that combines advanced technologies and user-friendly features. With its extensive format support, high-quality audio and video performance, and versatile connectivity options, it is tailored to meet the needs of even the most discerning home theater enthusiasts. Whether for movies, music, or both, the DPS-6.5 provides a comprehensive and satisfying viewing experience.
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