Samsung DVDC500XAA, DVD-C500/XAA, DVDC500/XAA Reference, Firmware upgrade, Troubleshooting

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Reference

Firmware upgrade

Introduction

Upgrading the Firmware will keep your DVD player up to date.

The latest firmware version for this unit is provided on the Samsung Website.(www.samsung.com).

How to make an upgrade disc

You must burn the latest firmware version onto a blank CD-R or CD-RW disc:

1.Download a new file from Samsung’s website (www.samsung.com) Download Center.

2.Write the file to disc using CD-RW drive of your computer as data disc.

Troubleshooting

Before requesting service, please check the following.

Problem

 

Action

 

 

 

The screen is

Press the /®button (on the front panel) for more than 5 seconds with no disc inside. All

blocked.

 

settings will revert to the factory settings.

 

 

 

Forgot

Press the /®button (on the panel) for more than 5 seconds with no disc inside. All

 

settings including the password will revert to the factory settings (0000). Don't use this

password.

 

 

 

Notes

The CD should be burned following the specs below.

-File System CD-ROM ISO Level.

-Character set ISO 9660.

-The burned CD has to be Finalized.

-Please burn the CD at a low speed.

-Please make sure the filename C550/C500.BIN

-Please make sure the root folder rename as

MEDIATEK

 

unless absolutely necessary.

 

 

Check if the Video output is set to HDMI.

No HDMI

 

• Check the connection between the TV and the HDMI jack of DVD player.

output

See if the TV supports 480p/ 720p/1080i/1080p.

 

 

Abnormal

 

Upgrade procedure

Upgrade File Detected

1. Open the disc tray of your DVD C550/C500. Place the burned disc on

Curent Version: 09.11.24.00.C550XAA

New Version: 09.11.30.00.C550XAA

the tray. Close the tray. The Firmware upgrade screen will appear.

Upgrade?

 

 

Press Play To start

If snow noise appears on the screen, it means that TV does not support HDCP (High-

HDMI output

bandwidth Digital Content Protection).

screen.

 

 

 

Check if your TV is setup correctly.

2.Press the ENTER or PLAY to start upgrade.

-Press any other buttons on the remote control or eject the disc to cancel the upgrade.

-During the firmware upgrade process, the tray will open. Please remove the disc and wait for about 2 minutes.

-If the DVD player was successfully updated, the disc tray will close and the unit will turn off and on.

When the unit turns on, the Select Menu Language screen will appear.

3.Press the π/† buttons to select the desired language, and then press the ENTER button.

Firmware upgrade menu appears

Upgrade File Detected

Curent Version: 09.11.24.00.C550XAA

New Version: 09.11.30.00.C550XAA Upgrade

File Copying

Upgrade File Detected

Curent Version: 09.11.24.00.C550XAA

New Version: 09.11.30.00.C550XAA Upgrade?

Upgrading

Firmware upgrade starts

On - Screen Menu

English

Français

Deutsch

Español

Italiano

Nederlands

Macrovision Number: G892

Select

HDMI output

Screen Jitter may occur when frame rate is converted from 50Hz to 60Hz for 720P/1080i/

Jitter

 

1080p HDMI (High Definition Multimedia Interface) Output.

 

Please refer to the user’s manual of your TV.

Notes

-If the “Select Menu Language” doesn’t appear, please contact Samsung Customer Service.

-Do not press any button or unplug the power cord during the upgrade.

-The upgrade procedure may change, refer to the web site (www.samsung.com).

-When software is upgrade, video and audio settings you have made will return to their default (factory) set- tings. We recommend you write down your settings so that you can easily reset them after the upgrade.

-Samsung do not assure all freeware disc burner that burn file upgrade into a disc which will played on the player.

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Contents DVD Player AK68-01848A03Getting Started Important Safety InstructionsPrecautions California USA onlyContents General FeaturesDescription Tour of the Remote Control Connections Choosing a ConnectionBasic functions Using the Search and Skip FunctionsUsing the Display Function Playing a DiscAdvanced functions Changing the Camera Angle Using the Bookmark FunctionUsing the Zoom Function Clips Menu for MP3/WMA/JPEG/MPEG4 CD AudioMPEG4 Playback DVD-C550 Only DVD-RW & DVD+RPicture CD Playback for HD-JPEG CD Ripping DVD-C550 OnlyPicture CD Playback Setting Up the Display Options Navigating the setup menuUsing the Setup Menu ❸ HdmiSetting Up BD Wise Setting Up the Audio OptionsSetting Up the System Options Setting Up Anynet+HDMI-CECSetting Up the General Options Setting Up the Language FeaturesSetting Up the Security Options Setting Up the Support OptionsReference Firmware upgradeTroubleshooting Specifications MemoWarranty One 1 Year Parts / Ninety days 90 Labor

DVDC500XAA, DVD-C500/XAA, DVDC500/XAA specifications

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