Samsung DVD-HD870 manual Troubleshooting, Check if the disc has a Menu Play mode differs from

Page 57

Chapter 6

R E F E R E N C E

Troubleshooting

Before requesting service, please check the following.

Problem

 

Action

Page

No operations can be

•

Check the batteries in the remote control.

 

 

performed with the

 

They may need replacing.

 

 

remote control.

•

Operate the remote control at a distance of no more than 20 feet.

 

 

 

•

Remove batteries and hold down one or more buttons for several minutes to

P5

 

 

drain the microprocessor inside the remote control to reset it. Reinstall

 

 

 

 

batteries and try to operate the remote control again.

 

 

 

 

 

 

 

Disc does not play.

•

Ensure that the disc is installed with the label side facing up.

P8

 

•

Check the region number of the DVD.

 

 

 

 

 

5.1 channel sound is

•

5.1 channel sound is reproduced only when the following conditions are met. :

 

 

not being reproduced.

 

1) The DVD player is connected with the proper Amplifier

P19

 

 

2) The disc is recorded with 5.1 channel sound.

 

 

 

•

Check whether the disc being played has the “5.1 ch” mark on the outside.

 

 

 

•

Check if your audio system is connected and working properly.

P50~51

 

•

In a SETUP Menu, is the Audio Output set to Bitstream?

 

 

The

icon appears

• The features or action cannot be completed at this time because:

on screen.

1. The DVD’s software restricts it.

2.The DVD’s software doesn’t support the feature (e.g., angles).

3.The feature is not available at the moment.

4.You’ve requested a title or chapter number or search time that is out of range.

Disc Menu doesn’t appear.

•

Check if the disc has a Menu.

 

 

 

 

 

 

 

 

 

 

 

Play mode differs from

•

Some of the functions selected in the Setup Menu may not work properly if the

P44~46

 

the Setup Menu

 

disc is not encoded with the corresponding function.

 

 

 

 

 

 

selection.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The screen ratio

•

The Screen Ratio is fixed on your DVDs.

P52~54

 

cannot be changed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No audio.

•

Make sure you have selected the correct Digital Output in the Audio Options

P50~51

 

 

 

Menu.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The screen is blocked

•

Press the

 

button (on the front panel) for more than 5 seconds with no disc

P20

 

 

 

 

 

 

 

inside. All settings will revert to the factory settings.

 

 

 

 

 

 

 

 

 

 

Forgot password

•

Press the

 

button (on the panel) for more than 5 seconds with no disc

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

inside. All settings including the password will revert to the factory settings.

P55

 

 

 

Don't use this unless absolutely necessary.

 

 

 

 

 

 

 

 

 

 

 

If you experience other

•

Go to the contents and find the section of the instruction book that contains

 

 

 

 

problems.

 

the explanations regarding the current problem, and follow the procedure once

 

 

 

 

 

 

again.

 

 

 

 

 

 

 

•

If the problem still cannot be solved, please contact your nearest Samsung

 

 

 

 

 

 

authorized service center.

 

 

 

 

 

 

 

 

 

 

 

The picture is noisy or

•

Make sure that the disc is not dirty or scratched.

 

 

 

Reference

distorted

•

Clean the disc.

P4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ENG-57

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Contents DVD Player Important Safety Instructions FCC Note for U.S.A PrecautionsHandling Cautions Install Batteries in the Remote control AccessoriesIf the remote control doesn’t operate properly Replace the battery coverConnections SetupGeneral Features Disc Markings Disc Type and CharacteristicsRegion Number DivX CertificationDescription Front Panel ControlsFront Panel Display Digital Audio OUT Jacks Rear PanelTour of the Remote Control Before Connecting the DVD Player Choosing a ConnectionConnection to a TV Video Connection to a TV S-Video Connection to a TV Interlace To see the progressive video output Connection to a TV ProgressiveConnecting to a TV with Hdmi Jack Connecting to a TV with DVI JackHdmi Video Specifications Why does Samsung use HDMI? What is the HDCP?Hdmi connection description Turn on the DVD player, TV, and Amplifier Connection to an Audio System 2 Channel AmplifierOptical Cable not included Dolby digital or DTS amp Before Play Playing a DiscPlayback Resume functionStopping Play Pausing PlayRemoving Disc Step Motion Play ExceptUsing the Search and Skip Functions Searching through a Chapter or TrackSkipping Tracks Using the Display Function When Playing a DVD/VCD/MPEG4During play, press the Info button on the remote control Using the Disc Menu Using the Disc and Title MenuSelect Disc Menu, then Press the ❿ or Enter ButtonUsing the Title Menu Using the Function MenuUsing the Function Menu DVD/VCD Select Title Menu, thenRepeat Play When playing a DVD/VCDPress the /❿ buttons to Then press the Enter buttonSlow Play When playing a DVDDuring play, press PLAY/PAUSE buttonAdjusting the Aspect Ratio EZ View To play back using aspect ratio DVDIf you are using a 169 TV Displays the content of the DVD title in 43 aspect ratio If you are using a 43 TVFor 169 aspect ratio discs Letter Box 43 Pan&ScanSelecting the Audio Language Using the Audio button DVD/VCD/MPEG4Press Audio button at Remocon repeatedly toUsing the Subtitle button DVD/MPEG4 Selecting the Subtitle LanguageAdvanced Functions Changing the Camera Angle Using the Angle function DVDUsing the Instant Replay function DVD Using the Instant Replay/Skip FunctionUsing the Instant Skip function DVD Press the Instant SkipUsing the Bookmark Function DVD/VCD Using the Bookmark FunctionRecalling a Marked Scene Press the Cancel button to delete a bookmark numberClearing a Bookmark Press the PLAY/PAUSE Button to skip to the marked sceneUsing the Zoom Function DVD/VCD Using the Zoom FunctionFolder Selection Clips Menu for MP3/WMA/JPEG/MPEG4/CD AudioTo select the Parent Folder To select the Peer FolderMP3/WMA/CD Audio Playback Repeat/Random playbackPress the /❷ buttons to select a song file CD-R MP3/WMA file Your MP3 or WMA files should be ISO 9660 or Joliet formatSampling rate that can be supported for WMA files is 30 Khz MPEG4 Playback MPEG4 Play FunctionRepeat Playback MPEG4 Function Description CD-R AVI fileDepending on MPEG4 file, these functions may not work DivX5Rotation Picture CD PlaybackZoom Slide ShowCD-R Jpeg Discs MP3-JPEG PlaybackSubject matter, etc Using the Setup MenuUsing the Player Menu Language Setting Up the Language FeaturesWith the unit in Stop mode, press the Menu button ❿ or Enter buttonUsing the Disc Menu Language Using the Audio Language To make the setup menu disappear, pressDisc, the original pre-recorded language is Using the Subtitle Language Some discs may not contain the language youSelect as your initial language in that case Using the DivX Subtitle Language Setting Up the Audio Options Hdmi Setting Up the Display Options ❺ Hdmi ❻ Picture Quality Setting Up the Parental Control Setting Up the Rating Level❿ or Enter button. e.g Setting up in Kids Safe Select Setup, then press Changing the PasswordTroubleshooting Check if the disc has a Menu Play mode differs fromDistorted Clean the disc See if the TV supports this 480p/720p/1080i DVD player 720P/1080i Hdmi High Definition Multimedia Interface OutputPlease refer to the user’s manual of your TV Specifications M O M O Contact Samsung World Wide One 1 Year Parts / Ninety days 90 Labor WarrantyAK68-01290X Contact Samsung World Wide
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