REFERENCE
Troubleshooting
Before requesting service (troubleshooting), please check the following.
| Problem |
|
| Action | Page | |
|
|
|
|
| ||
|
| • | Check the batteries in the remote control. |
| ||
No operations can be |
| They may need replacing. |
| |||
• | Operate the remote control at a distance of no more than 20 feet. |
| ||||
performed with the | P3 | |||||
• | Remove batteries and hold down one or more buttons for several minutes to drain | |||||
remote control. |
| |||||
| the microprocessor inside the remote control to reset it. Reinstall batteries and try |
| ||||
|
|
|
| |||
|
|
| to operate the remote control again. |
| ||
Disc does not play. | • | Ensure that the disc is installed with the label side facing up. | P5 | |||
|
| • | Check the region number of the DVD. | |||
|
|
| ||||
|
| • 5.1 channel sound is reproduced only when the following conditions are met : |
| |||
5.1 channel sound is |
| 1) The DVD player is connected with the proper Amplifier | P | |||
not being reproduced. |
| 2) The disc is recorded with 5.1 channel sound. |
| |||
|
| • | Check whether the disc being played has the “5.1 ch” mark on the outside. | P26~27 | ||
|
| • | Check if your audio system is connected and working properly. | |||
|
|
| ||||
|
| • | In SETUP Menu, is the Audio Output set to Bitstream? |
| ||
The | icon appears | • | The features or action cannot be completed at this time because: |
| ||
1. The DVD’s software restricts it. |
| |||||
on screen. |
| |||||
2. The DVD’s software doesn’t support the feature (e.g., angles). |
| |||||
|
|
| ||||
|
| 3. The feature is not available at the moment. |
| |||
|
| 4. You’ve requested a title or chapter number or search time that is out of range. |
| |||
Disc Menu doesn’t appear. | • | Check if the disc has a Menu. |
| |||
|
|
|
| |||
Play mode differs from the | • | Some of the functions selected in the Setup Menu may not work properly if the | P25~29 | |||
Setup Menu selection. |
| disc is not encoded with the corresponding function. | ||||
|
| |||||
|
|
|
| |||
|
|
|
|
| ||
The screen ratio | • | The Screen Ratio is fixed on your DVDs. | P27~28 | |||
cannot be changed. | ||||||
|
|
|
| |||
|
|
|
| |||
No audio. | • | Make sure you have selected the correct Digital Output in the Audio Options | P26~27 | |||
|
|
| Menu. |
|
| |
The screen is blocked | • | Press the | button (on front panel) for more than 5 seconds under no disc |
| ||
| inside. All settings will revert to the factory settings. | P14 | ||||
|
|
| ||||
|
|
|
|
|
| |
Forgot password | • | Press the | button (on front panel ) for more than 5 seconds under no disc | P28 | ||
| inside. All settings including the password will revert to the factory settings. Don't | |||||
|
|
| use this unless absolutely necessary. |
| ||
|
|
|
|
| ||
|
| • | Go to the contents of the instruction book and find the section that contains the |
| ||
Other problems. |
| explanations regarding the current problem, and follow the procedure once again. |
| |||
• | If the problem still cannot be solved, please contact your nearest authorized ser- |
| ||||
|
|
| ||||
|
|
| vice center. |
|
| |
|
|
|
| |||
The picture is noisy or | • | Make sure that the disc is not dirty or scratched. | P2 | |||
distorted | • | Clean the disc. | ||||
| ||||||
|
|
|
|
|
|
30