Troubleshooting, Problem Action | Samsung DVD-P360K, DVD-P365K

Troubleshooting

Before requesting service (troubleshooting), please check the following.

	Problem		Action	Page
		•	Check the batteries in the remote control.
No operations can be			They may need replacing.
No operations can be		•	Operate the remote control at a distance of no more than 20 feet.	P3
performed with the		•		P3
performed with the		•	Remove batteries and hold down one or more buttons for several minutes to drain
remote control.		•
remote control.			the microprocessor inside the remote control to reset it. Reinstall batteries and try

			to operate the remote control again.

Disc does not play.		•	Ensure that the disc is installed with the label side facing up.	P5
		•	Check the region number of the DVD.
		•	5.1 channel sound is reproduced only when the following conditions are met. :
5.1 channel sound is			1) The DVD player is connected with the proper Amplifier
5.1 channel sound is			2) The disc is recorded with 5.1 channel sound.	P13-14
not being reproduced.		•	Check whether the disc being played has the “5.1 ch” mark on the outside.
		•
		•	Check if your audio system is connected and working properly.	P26-27
		•	In a SETUP Menu, is the Audio Output set to Bitstream?	P26-27
		•	The features or action cannot be completed at this time because:
The	icon appears	1. The DVD’s software restricts it.
The	icon appears	2. The DVD’s software doesn’t support the feature (e.g., angles).
on screen.		3. The feature is not available at the moment.

4.You’ve requested a title or chapter number or search time that is out of range. Disc Menu doesn’t appear. • Check if the disc has a Menu.

Play mode differs from the	•	Some of the functions selected in the Setup Menu may not work properly if the		P25~29
Setup Menu selection.		disc is not encoded with the corresponding function.
The screen ratio	•	The Screen Ratio is fixed on your DVDs.		P27
cannot be changed.
No audio.	•	Make sure you have selected the correct Digital Output in the Audio Options Menu.		P26-27


The screen is blocked	•	Press the	button (in front panel) for more than 5 seconds under no disc	P15

inside. All settings will revert to the factory settings.

Forgot password	•	Press the	button (in front panel) for more than 5 seconds	P28

		under no disc inside. All settings including the password will revert to the factory
		settings. Don't	use this unless absolutely necessary.

	•	Go to the contents and find the section of the instruction book that contains the
If you experience		explanations regarding the current problem, and follow the procedure once again.
	•	If the problem still cannot be solved, please contact your nearest authorized ser-
other problems.
		vice center.


The picture is noisy or	•	Make sure that the disc is not dirty or scratched.		P2
distorted	•	Clean the disc.

English

DVD-P365K, DVD-P360K specifications

The Samsung DVD-P360K and DVD-P365K are two exceptional DVD players designed to enhance your home entertainment experience. Both models offer advanced technology and a range of features that cater to various viewing preferences.

One of the standout features of the DVD-P360K and DVD-P365K is their ability to play a wide variety of disc formats. Users can enjoy standard DVDs, CD audio, and even video CDs, providing versatility for an extensive library of content. This compatibility ensures that whether you’re revisiting classic films or listening to music, these players can accommodate your needs.

The players incorporate Samsung’s progressive scan technology, which is instrumental in producing a clearer and sharper picture quality by eliminating visible scanning lines from the image. This feature is particularly beneficial when viewing on larger screens, allowing for a more immersive experience. The DVD-P365K also boasts an HDMI output, enabling a seamless connection to high-definition televisions and providing upscaled video quality for DVDs.

In terms of audio, both models support various digital surround sound formats, ensuring that users enjoy a rich and dynamic sound experience. The inclusion of built-in Dolby Digital means that viewers can enjoy multidimensional audio that enhances the cinematic experience at home.

Another notable aspect of the DVD-P360K and DVD-P365K is their user-friendly design. The remote control is intuitive, making it easy to navigate through menus and settings. Quick access buttons for features such as play, pause, and skip streamline the user experience, allowing for effortless operation.

Both models also come equipped with a range of on-screen display options that facilitate easier navigation through playlists and DVD menus. This added functionality makes it simpler for users to locate their favorite movies or songs without any hassle.

Design-wise, the sleek and compact build of the DVD-P360K and DVD-P365K allows them to fit seamlessly into any home entertainment setup without taking up too much space. Their modern appearance complements various home decor styles while also ensuring durability and long-term use.

In conclusion, the Samsung DVD-P360K and DVD-P365K are solid choices for home entertainment systems. With their versatile playback capabilities, advanced technology, and user-friendly features, these DVD players offer exceptional value for anyone looking to enhance their viewing and listening experience. Both models combine quality and convenience, ensuring you can enjoy your favorite media with the best possible performance.