Samsung SP50L3HX, SP46L3HX, SP61L3HX manual Troubleshooting Before Contacting Service Personnel

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Troubleshooting: Before Contacting Service Personnel

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture

Normal picture but no sound

No picture or black and white picture

Sound and picture interference

Blurred or snowy picture, distorted sound

Remote control malfunctions

◆Check that the mains lead has been connected to a wall socket.

◆Check that you have pressed the power switch toward “OFF” (O)

or the POWER () button on the remote control or the front of the television.

◆Check the picture contrast and brightness settings.

◆Check the volume.

◆Check the volume.

◆Check whether the volume MUTE button on the remote control has been pressed.

◆Check that the Internal Mute is set to On.

◆Adjust the colour settings.

◆Check that the broadcast system selected is correct.

◆Try to identify the electrical appliance that is affecting the television, then move it further away.

◆Plug your television into a different mains socket.

◆Check the direction, location and connections of your aerial. This interference often occurs due to the use of an indoor aerial.

◆Replace the remote control batteries.

◆Clean the upper edge of the remote control (transmission window).

◆Check the battery terminals.

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Contents DLP TV Page Contents Contents Control Panel of Your Television LED IndicatorsConnection Panel of Your Television ANT Rear of the TVConnecting a Satellite Receiver or Decoder Connecting to an Aerial or Cable Television NetworkInfrared Remote Control Inserting the Batteries in the Remote Control Placing Your Television in Standby Mode Switching Your Television On and OffMains lead is attached to the rear of your television Remote control is used mainly to Becoming Familiar with the Remote ControlChange channels and adjust the volume Display the on-screen menu systemPlug & Play Feature Choosing Your Language If you want to reset this featureStoring Channels Automatically Auto PAL Secam Storing ChannelsManuallyChannel mode Skipping Unwanted Channels Sorting the Stored Channels Activating the Child Lock Assigning Names to Channels Fine Tuning Channel Reception Viewing the Channel Scan Picture Using the LNA Low Noise Amplifier FeatureFreezing the Current Picture Displaying InformationDynamic Standard Cinema Changing the Picture StandardStandard or Cinema Adjusting the Picture SettingsAuto Wide 169 Panorama Zoom1 Zoom2 149 Selecting the Picture SizeThis feature brings you a more detailed image with 3D noise Using the Digital NR Noise Reduction FeatureDNIeTM Digital Natural Image engine Reduction and detail, contrast and white enhancementCustom Setting the My Colour Control Easy ControlSetting the My Colour Control Detail Control Setting the Film Mode TV Ext.1 Ext.2 Ext.3 AV Video Component PC Hdmi Viewing the Picture In Picture PIPEasy functions of remote control Standard Music Movie Speech Custom Changing the Sound StandardSetting the SRS Tsxt Adjusting the Sound SettingsMultichannel formats Adjusting the Volume Automatically Enjoying the Sound of External Speakers Nicam Stereo ↔ Mono Selecting the Sound Mode depending on the modelSetting and Displaying the Current Time Setting the Sleep Timer Auto Power Off Switching the Television On and Off AutomaticallySetting the Melody Sound Setting the Blue ScreenUsing the Colour Weakness Enhancement Feature Preset to the PC mode by using the Source button Setting the Picture in PC ModeViewing an External Signal Source Assigning Names to External Sources Part Contents Teletext FeatureSelecting Display Options Displaying the Teletext InformationSelecting a Teletext Rear of the TV① Connecting to the External Input/OutputConnecting to the Audio Output Connecting to the S-Video InputConnecting to the Digital Input Connecting to the PC Input Connecting to the Component InputSetting up Your PC Software Windows only PC/HDMIDVI Input Mode Redirecting an Input to the External Output VCR Setting Up Your Remote ControlVCR Remote Control Codes Programming the Remote Control for Other ComponentsCable Box Catv Remote Control Codes Programming the Remote Control for Other ComponentsDVD Remote Control Codes Replacing the Lamp Troubleshooting Before Contacting Service Personnel SP46L3HX SP50L3HX SP61L3HX Technical SpecificationsMemo After Sales Service

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