
Chapter Five
T R O U B L E S H O O T I N G
If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest service center.
Identifying Problems
Problem | Possible Solution |
|
|
Poor picture | Try another channel. |
| Adjust the antenna. |
| Check all wire connections. |
Poor sound quality. | Try another channel. |
| Adjust the antenna. |
No picture or sound. | Try another channel. |
| Press the TV/VIDEO button. |
| Make sure the TV is plugged in. |
| Check the antenna connections. |
No color, wrong colors or tints. | Make sure the program is broadcast in color. |
| Adjust the picture settings. |
| If the set is moved or turned in a different |
| direction, the power should be OFF for at least |
| 30 minutes. |
Picture rolls vertically. | Adjust the antenna. |
| Check all wire connections. |
The TV operates erratically | Unplug the TV for 30 seconds, then try |
| operating it again. |
Your remote control does not | Press the “MODE” button to put your remote |
operate your TV. | control in the “TV” mode. |
The TV won’t turn on. | Make sure the wall outlet is working. |
Digital broadcasting screen | Please check the digital signal strength and input |
problem | antenna. |
Image or Music Files do not | Please check the original files. |
play back. | There may be errors in the original files. |
The image appears | It is typical for a Progressive JPEG. |
in mosaic at first. | It will automatically become normal after a short |
| period of time. |
Each picture or slide has | The processing time may be different depending |
a different running time. | on the memory card type or the picture size. |
The memory card is not | Check if it is supported in WISE LINK mode. |
recognized. | Check if the card is inserted all the way. |
| The reading time may differ depending on the |
| card capacity and type. Please give it a moment. |
| Check if the memory card is normal. A memory |
| card which has been formatted on a computer |
| may not work in AV devices. |
The volume changes | Check the original file. The manufacturers may |
while music is played. | randomly set the volume when they create MP3 |
| files. |
There is a blank screen | Check if the inserted memory card is normal. |
when switching to WISE LINK. |
|
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