Samsung BN68-00951A-00 No sound or picture, Power button, Check the volume, Has been pressed

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Troubleshooting: Before Contacting Service Personnel

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture

◆

Check that the mains lead has been connected to a wall socket.

 

◆ Check that you have pressed the power button (On/Off) and the

 

 

POWER ( ) button.

 

◆ Check the picture contrast and brightness settings.

 

◆

Check the volume.

 

◆ Check if Internal Mute is set to ON.

 

 

 

Normal picture but no sound

◆

Check the volume.

 

◆

Check whether the volume MUTE ( ) button on the remote control

 

 

has been pressed.

 

 

 

No picture or black and white picture

◆

Adjust the colour settings.

 

◆ Check that the broadcast system selected is correct.

 

 

 

Sound and picture interference

◆

Try to identify the electrical appliance that is affecting the television,

 

 

then move it further away.

 

◆ Plug your television into a different mains socket.

 

 

 

Blurred or snowy picture,

◆

Check the direction, location and connections of your aerial.

distorted sound

 

This interference often occurs due to the use of an indoor aerial.

 

 

 

Remote control malfunctions

◆

Replace the remote control batteries.

 

◆ Clean the upper edge of the remote control (transmission window).

 

◆ Check the battery terminals.

Screen is black and power indicator light blinks steadily

◆On your computer check; Power, Signal Cable.

◆The TV is using its power management system.

◆Move the computer’s mouse or press any key on the keyboard.

◆On your equipment check (STB, DVD, etc) ; Power, Signal Cable.

◆The TV is using its power management system.

◆Press the Source button on the panel or remote control.

◆Turn the TV off and on.

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Contents PDP-TELEVISION User Instructions PC Cable Power CordOwner’s Instructions Video CableContents Symbols Front of the TV Control PanelFor further details about connection, refer to pages 57~61 Side of the TV Rear PanelInfrared Remote Control Assembling the Stand-Base Inserting the Batteries in the Remote ControlInstallation Notes Installing the Display on the Wall Attachment PanelLeft and right plastic hangers Stay in place after installationInsert the screw into the plastic hanger See the figure belowUse the 3M/5M/7M cable supplied by Samsung Connecting to an Aerial or Cable Television NetworkConnecting a Satellite Receiver or Decoder Rear of the TVFront of the TV Switching Your Television On and OffTo switch your television off, press the power button again Mains lead is attached to the rear of your televisionChange channels and adjust the volume Familiarizing Yourself with the Remote ControlTheir functions Plug & Play Feature Press the Menu button Result The main menu is displayed If you want to reset this featureFor further details on settings, refer to the previous Choosing Your LanguageLNA Storing Channels AutomaticallyAuto PAL Secam NTSC4.43 NTSC3.58 Storing ChannelsManuallyBG DK I M Channel mode Skipping Unwanted Channels This operation allows you to change the programme numbers Sorting the Stored ChannelsAssigning Names to Channels Locking the Channel Using the LNA Low Noise Amplifier Feature Fine Tuning Channel Reception Changing the Picture Standard Displaying InformationDynamic Standard Movie Custom Standard, Movie, or Custom Customizing the Picture SettingsCool 1, Normal, Warm 1, or Warm Preset to the PC mode by pressing the Source button Setting the Picture PC ModeSetting the Picture PC Mode Selecting the Picture Size Positioning and Sizing the screen using ZoomFreezing the Current Picture Viewing the DNIe DemonstrationSetting the My Colour Control Easy Control Setting the My Colour Control Detail Control Setting the Blue Screen Using the Colour Weakness Enhancement Feature Using the Energy Saving Feature TV AV1 AV2 S-Video1 S-Video2 Viewing the Picture in Picture PIPTvpip PIP Swap Easy functions of the remote controlVideo1 , or S-Video2 Using the Digital NR Noise Reduction Feature Horizontal Dot Vertical Line Timeminute Preventing Screen Burn-inReducing the Effects of Screen Burn Standard Music Movie Speech Custom Changing the Sound StandardAdjusting the Volume Automatically Customizing the Sound SettingsOff 3D Mono Stereo Setting the TruSurround XTSelecting the Internal Mute Setting the Melody SoundDUAL-I↔ DUAL-II Selecting the Sound Mode depending on the modelSetting and Displaying the Current Time If the sleep timer is not yet set, Off is displayed Setting the Sleep TimerOr √ button Set these by pressing the … or † button Switching the Television On and Off AutomaticallyAuto Power Off TV, AV1, S-Video1,Component1, Component2, PC, or Viewing an External Signal SourcePart Contents Teletext FeaturePress the TTX/MIX button again Displaying the Teletext InformationTo display Press Selecting Display OptionsControl Enter the three-digit page number given in the content byPressing the corresponding numeric buttons Given page, press Hold. Press it again to ResumeSide of the TV Connecting to the External DevicesConnecting to the S-Video Input Connecting to the RCA InputConnecting to the PC Input Connecting to the Component InputConnecting to the HDMI/DVI Compatible Connecting to the Hdmi InputHDMI/DVI in connector is used for equipment with a DVI out Connecting the Home Theater System Connecting Home Theater SystemSetting up Your PC Software Windows only Compatible Input Mode PCVCR VCR Remote Control Codes Programming the Remote Control for Other Components040, 047, 050, 052, 060, 063, 065, 066, 067 Stargate Cable Box Catv Remote Control Codes DVD Remote Control CodesNormal picture but no sound Check the volume Power buttonCheck the picture contrast and brightness settings Check the volumeAfter Sales Service

BN68-00951A-00 specifications

The Samsung BN68-00951A-00 is a notable remote control designed to offer users an enhanced experience while navigating Samsung TV products. This sophisticated remote boasts a sleek design that enhances user interaction through its ergonomic layout and intuitive button placement.

One of the primary features of the BN68-00951A-00 is its universal compatibility with a variety of Samsung Smart TVs, making it a versatile option for consumers who may upgrade their television models in the future. The remote is equipped with a simplified access button for popular streaming services, enabling users to quickly switch to their preferred platforms like Netflix, Amazon Prime Video, and Hulu with just a press of a button.

Another important characteristic of the BN68-00951A-00 is its dedicated voice control feature. Users can take advantage of Samsung's Bixby virtual assistant, providing them with the ability to command the TV hands-free. This capability allows for a seamless experience when searching for shows, adjusting settings, or controlling smart home devices all via voice commands.

Moreover, the remote includes a motion sensor, enabling users to easily locate it when misplaced. This feature epitomizes convenience, reflecting Samsung's commitment to user-friendly technology.

The build quality of the BN68-00951A-00 is noteworthy as well, constructed from durable materials that ensure longevity and consistent performance. The remote’s battery life is designed for extended usage, effectively accommodating the consumer's need for a reliable control device.

In terms of connectivity, the remote utilizes Bluetooth technology, allowing for a more stable connection to the television. This eliminates the need for line-of-sight, granting users greater flexibility in their viewing environment.

Finally, the compact form factor enhances portability and ease of storage. This remote control not only embodies modern design but also integrates advanced features that cater to the evolving needs of users in a digital age.

In conclusion, the Samsung BN68-00951A-00 remote control delivers an impressive array of functionalities, from universal compatibility and voice control to durable design and advanced connectivity. It represents Samsung’s commitment to innovation and user experience, making it an essential accessory for any Samsung Smart TV owner.
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