Samsung UN60C6400, UN65C6500 user manual Troubleshooting for Internet@TV, Problem Possible Solution

Page 47

Troubleshooting for Internet@TV

Problem

Possible Solution

Some application contents only appear

The Application content language may be different from the application user

in English. How can I change the

interface language.

language?

The ability to change the language depends on the service provider.

 

 

Some application services do not work.

Check with the service provider.

Refer to the help website for application service provider information.

 

 

 

When a network error occurs, I can only

If network connection doesn’t work, your service might be limited, as all

use the setting menu.

functions except the setting menu are needed to connect to the internet.

 

 

All content and services accessible through this device belong to third parties and are protected by copyright, patent, trademark and/or other intellectual property laws. Such content and services are provided solely for your personal noncommercial use. You may not use any content or services in a manner that has not been authorized by the content owner or service provider. Without limiting the foregoing, unless expressly authorized by the applicable content owner or service provider, you may not modify, copy, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any content or services displayed through this device.

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE DEVICE IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE AND ACCURACY IS WITH YOU. THE DEVICE AND ALL THIRD PARTY CONTENT AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. SAMSUNG EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE DEVICE AND ANY CONTENT AND SERVICES, EITHER EXPRESS OR, IMPLIED, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, OF SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. SAMSUNG DOES NOT GUARANTEE THE ACCURACY, VALIDITY, TIMELINESS, LEGALITY, OR COMPLETENESS OF ANY CONTENT OR SERVICE MADE AVAILABLE THROUGH THIS DEVICE AND DOES NOT WARRANT THAT THE DEVICE, CONTENT OR SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT OPERATION OF THE DEVICE OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL SAMSUNG BE LIABLE, WHETHER IN CONTRACT OR TORT, FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, ATTORNEY FEES, EXPENSES, OR ANY OTHER DAMAGES ARISING OUT OF, OR IN CONNECTION WITH, ANY INFORMATION CONTAINED IN, OR AS A RESULT OF THE USE OF THE DEVICE, OR ANY CONTENT OR SERVICE ACCESSED BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Third party services may be changed, suspended, removed, terminated or interrupted, or access may be disabled at any time, without notice, and Samsung makes no representation or warranty that any content or service will remain available for any period of time. Content and services are transmitted by third parties by means of networks and transmission facilities over which Samsung has no control. Without limiting the generality of this disclaimer, Samsung expressly disclaims any responsibility or liability for any change, interruption, disabling, removal of or suspension of any content or service made available through this device. Samsung may impose limits on the use of or access to certain services or content, in any case and without notice or liability.

Samsung is neither responsible nor liable for customer service related to the content and services. Any question or request for service relating to the content or services should be made directly to the respective content and service providers.

04Features Advanced

English 47

Image 47
Contents Samsung Electronics America, Inc Challenger Samsung Electronics Canada Inc., Customer ServiceStill image warning Securing the Installation SpaceInstallation with a stand Installation with a wall-mountContents Component Composite AV Coaxial RF List of FeaturesAccessories Yy Cleaning Cloth BN63-01798BUN65C6500 01Started Getting Buttons on the remote controlPPower Turns the TV on or off Standby mode Viewing the Control PanelReturns to the previous menu Viewing the Remote ControlTurns the TV on and off Plug & Play Initial Setup Connecting to an AntennaConnections Connecting to an AV DeviceDigital Audio OUT Optical Connecting to an Audio DeviceSync Polarity Connecting to a PCUsing an HDMI/DVI Cable or a D-sub Cable Mode Resolution Horizontal Frequency Vertical FrequencyChanging the Input Source How to Navigate MenusSource List Edit NameAuto Program Channel ListAdd to Favorite / Delete from Favorite Antenna Air / Cable tEditing Channels Other FeaturesClear Scrambled Channel ProgrammedFine Tune Mode tEco Solution Advanced SettingsOO MENUm→ Picture → Picture Options → Picture OptionsPicture Options Off Turns the Expert Pattern function offSetting up the TV with Your PC Picture Reset OK / CancelAuto Adjustment t SRS TruDialog Off / On ScreenEqualizer SRS TruSurround HD Off / On tSpeaker Select External Speaker / TV Speaker Auto Volume Off / Normal / NightSound Reset OK / Cancel Multi-Track Sound MTS tTo be played when the TV is turned on automatically Setting the On / Off TimerTimer OO MENUm→ Setup → Time → Timer 1 →Caption Menu LanguageGeneral Wireless Remote Control Off / OnPicture In Picture PIP PIP tLegal Notice Self DiagnosisHD Connection Guide Software UpgradeSoftware Upgrade By Online Upgrade the software using the InternetLAN Port on the Wall Connecting to a Wired NetworkNetwork Connection Modem Port on the WallNetwork Type Wired Network Setup Network Test Network Setup AutoNetwork Setup Manual Network SetupConnecting to a Wireless Network Boot up Network Setup Samsung Auto ConfigurationSecurity Key Entered ~9 Number Network Setup PBC WPS04Features Advanced English Network Setup Ad-HocDisappears automatically SWLSamsung Wireless LinkSWL connect To connectMedia Play Connecting a USB DeviceConnecting to your PC through a network Advanced Features Name File extension Format Sorting standard is different depending on the contentsVideos Screen DisplaySupported Lossless audio Yy Supported Video FormatsMbps 1920x1080Music Media Play Additional Functions List section using the Green buttonPhotos Playing Multiple FilesSame file name as the video Audio SettingsDevice TV Rear Panel Anynet+Home Theater Anynet+ Recording Setting Up Anynet+Switching between Anynet+ Devices Listening through a Receiver Troubleshooting for Anynet+Advanced Features Screen DisplayGetting Started with Internet@TV Internet@TVCreate Create an account and link it with desired Setting up Internet@TVLogin Default password set isHow to create Internet@TV ID Samsung Apps Using the Internet@TV serviceYahoo Sidebar ModeAdd Widget to My Profile To install a widget, selectProfile Widget Widget GalleryCheck with the service provider Troubleshooting for Internet@TVProblem Possible Solution About AllShare SetupSetting Up AllShare Message / Media / ScreenShareMy Mobile Assembling the Cables Other InformationBlanking Bracket Installing the Wall Mount23~29 Product Family InchesQuantity 19~22TV-Holder BN96-15753A Installing the TV-HolderSecuring the TV to the Wall TV-Holder Kit Sold SeparatelyIssues Solutions and Explanations Troubleshooting05InformationOher English Check the cable connections and reconnect them Degree connectorsCaption must be activated on the external device p Every time the TV is turned offLicense Specifications Unit inches DimensionsUN60C6400 Front view / Side view 15.7 UN65C6500 Front view / Side viewModel name UN65C6500 23.6 42.4 11.4 16.7 Samsung Electronics America, Inc EnglishAllShare Amplify Antenna Anynet+ Favorite Channel Film Mode Fine Tune Flesh Tone FrequencyConnecting to an Audio Device IndexThis page is intentionally Left blank