Samsung UN46H5203 Getting Remote Support, Caring for the TV, How Does Remote Support Work?

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Getting Remote Support

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

••Diagnose your TV

••Adjust the TV settings for you

••Perform a factory reset on your TV

••Install recommended firmware updates

How Does Remote Support Work?

Having a Samsung Tech remotely service your TV is easy.

1. Call the Samsung

2. Open the menu on

3. Select Remote

4. The agent will then

Contact Center

your TV and go to

Management,

access your TV.

and ask for remote

the Support section.

and then read and

That's it!

support.

 

agree to the service

 

 

 

agreements. When

 

 

 

the PIN screen

 

 

 

appears, provide the

 

 

 

PIN number to the

 

 

 

agent.

 

Caring for the TV

‐‐If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean the debris off before watching TV.

‐‐The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.

Do not spray water or any liquid directly onto the TV. Any liquid that goes into the product may cause a failure, fire, or electric shock.

Turn off the TV, and then gently wipe away smudges and fingerprints on the screen with a micro-fiber cloth. Clean the body of the TV with a soft cloth dampened with a small amount of water. Do not use flammable liquids (benzene, thinners, etc.) or a cleaning agent. For stubborn smudges, spray a small amount of screen cleaner on the cloth.

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Contents LED TV English English Internet Security Features of your new TV Smart HUBContents Turning on the TV and Cabling Arrange the cables using the Cable HolderTurning on and Controlling the TV Hub Using the Remote ControlUsing the Remote Control ManualInstalling Batteries into the Remote Control Connecting the IR Extender Cable Switching Between Video SourcesUsing the Remote Control to Control External Devices Menu System Universal Remote SetupSelect the Universal Remote Setup icon Setting Up the Universal Remote ControlControlling an External Device with the TV Remote Samsung Apps Panel Smart HubSamsung Apps Panel Functions On TV Panel Downloading and Installing an AppOn TV Panel Functions Additional e-Manual Features Using the e-ManualLaunching the e-Manual Configuring Auto Update Using History to Load Previously Read PagesAccessing the Menu from the e-Manual Updating the e-Manual to the Latest VersionIssues Solutions and Explanations Troubleshooting and MaintenanceTroubleshooting Saving System Eco Solution Energy Saving and check againHdmi USB Single Story Network TroubleshootingHow to Improve Your Wireless Signal Multi StoryAdding a wireless repeater Reduce wireless interferenceSmart Hub Error Messages Intermittent Wi-FiNetflix problems Network StatusEco Sensor and Screen Brightness Preventing burn-inCaring for the TV Getting Remote SupportHow Does Remote Support Work? Specifications, wall mounting, and other information Specifications55˝ Class Decreasing Power Consumption DimensionsModel name Licenses Still image warningInstalling the Wall Mount Kit Mounting the TV on a Wall Using the Wall Mount Kit OptionalVesa Wall Mount Kit Notes and Specifications Installation with a stand Providing Proper Ventilation for Your TVSecuring the TV to the Wall To Prevent the TV from FallingWarranty Information FCC Radiation Exposure StatementSamsung Brand Products English