Samsung LE26R41B, LE40R51B, LE26R51B, LE32R41B Troubleshooting Before Contacting Service Personnel

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Troubleshooting: Before Contacting Service Personnel

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of your set and contact your local dealer.

No sound or picture

Check that the mains lead has been connected to a wall socket.

 

Check that you have pressed the POWER buttons on the lower-right

 

panel.

 

 

Check the picture contrast and brightness settings.

 

Check the volume.

 

 

 

 

Normal picture but no sound

Check the volume.

 

 

Check whether the MUTE

button has been pressed on the remote

 

control.

 

 

 

 

No picture or black and white picture

Adjust the colour settings.

 

 

Check that the broadcast system selected is correct.

 

 

Sound and picture interference

Try to identify the electrical appliance that is affecting the set and move it

 

further away.

 

 

Plug your set into a different mains socket.

 

 

Blurred or snowy picture,

Check the direction, location and connections of your aerial.

distorted sound

This interference is often due to the use of an indoor aerial.

 

 

Remote control malfunctions

Replace the remote control batteries.

 

Clean the upper edge of the remote control (transmission window).

 

Check the battery terminals.

 

 

 

 

“Check signal cable.” message is displayed.

Check that the signal cable is firmly connected to the PC or video sources. Check that the PC or video sources are turned on.

On PC mode, “Not Supported Mode.” message is displayed.

Check the maximum resolution and the frequency of the video adapter. Compare these values with the data in the Display Modes.

The image is too light or too dark.

Adjust the Brightness and Contrast.

 

 

On PC mode, horizontal bars appear to flicker,

Adjust the Fine function.

jitter or shimmer on the image.

 

 

 

On PC mode, vertical bars appear to flicker,

Adjust the Coarse function and then adjust the Fine function.

jitter or shimmer on the image.

 

 

 

On PC mode, screen is black and power

The TV is using its power management system.

indicator light blinks every 1 second.

Move the computer’s mouse or press any key on the keyboard.

 

 

 

On PC mode, image is not stable and

Check that the display resolution and frequency from your computer or

may appear to vibrate.

video board is an available mode for your set. On your computer check:

 

Control Panel, Display, Settings.

 

If the setting is not correct, use your computer utility programme to change

 

the display settings.

 

Your set supports multiscan display functions within the following

 

frequency domain:

 

Horizontal frequency(kHz): 30~ 61

 

Vertical frequency(Hz): 60~75

 

Maximum refresh rate (at 60Hz): 1360 X 768

On PC mode, image is not centered on the screen.

Adjust the horizontal and vertical position.

The TFT LCD panel uses a panel consisting of sub pixels (3,147,264) which require sophisticated technology to produce. However, there may be few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

English-55

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Contents LCD TV Still image may cause permanent damage to the TV screen Precautions When Displaying a Still ImagePage Contents Recommendations for USE PressViewing the Control Panel Viewing the Connection Panel Connecting Component Devices DTV/DVD Connecting an Aerial or Cable Television NetworkConnecting External A/V Devices Connecting Set-Top Box, VCR or DVDWhat is HDMI? Connecting HDMI/DVIConnecting Computer Connecting AudioViewing the Remote Control All Functions Except Teletext LIST/FLOF Viewing the Remote Control Teletext FunctionsInstalling Batteries in the Remote Control Switching On and Off Placing Your Television in Standby ModeMains lead is attached to the rear of your set Viewing Function Menu Function Becoming Familiar with the Remote ControlPlug and Play Refer to Setting and Displaying the Current Time onChoosing Your Language If you want to reset this featureStoring Channels Automatically BG DK I L Storing Channels ManuallyChannel mode Editing the Channels Sorting the Stored Channels Then Assigning Channels NamesFine Tuning Channel Reception Dynamic Standard Movie Custom Changing the Picture StandardAdjusting the Custom Picture Changing the Colour Tone You can return to the factory defaults picture settingsYou can select the most comfortable colour tone to your eye Cool2 Cool1 Normal Warm1 Warm2Changing the Picture Size Freezing the Current PictureAuto Wide Wide Panorama Zoom Using the Digital NR Digital Noise Reduction Feature DNIe Digital Natural Image engine DNIe Demo OffDNIe Demo On Pink Green Blue- Reset My Colour ControlBlue Green Pink Standard Custom Dynamic Contrast Brightness Sensor Brightness Sensor is to adjust brightness of screenViewing the Picture In Picture PIP Size button PIP Settings Remote-control functions while PIP is On FeaturesDirectly Used to select a source of the sub pictureYou can adjust the volume using your remote control Adjusting the VolumeSelecting the Sound Mode Switching the Sound Off TemporarilyAudio Type Dual 1/2 Default ChangeAdjusting the Sound Settings Changing the Sound StandardStandard Music Movie Speech Custom Off 3D Mono Stereo Setting the TruSurround XT SRS TsxtAdjusting the Volume Automatically Selecting the Internal Mute Connecting HeadphonesListening to the Sound of the Sub Picture To display Setting and Displaying the Current TimeSetting the Sleep Timer Move to Activation Press Move to Hour , Minute , Programme , and VolumeActivating the Child Lock Selecting the Melody Setting the Blue Screen ModeExt.1 Ext.2 AV S-Video Component PC Hdmi Selecting a Device from External SourcesViewing Pictures from External Sources Navigate to the Settings tab on the display dialog-box Setting up Your PC Software Based on Windows XPAdjusting the PC Screen Automatically Coarse and Fine Tuning of the Image Changing the Image Position Initializing the Image Settings Displaying the Teletext Information Teletext DecoderSelecting a Specific Teletext To display PressDown Using Fastext to Select a Teletext Troubleshooting Before Contacting Service Personnel Installing the Wall Mount Kit LE26R51B, LE26R41B Installing the Wall Mount Kit LE26R51B, LE26R41B Installing the Wall Mount Kit LE32R51B, LE32R41B, LE40R51B English-59 LE26R51B, LE26R41B, LE32R51B, LE32R41B Installing the StandUsing the Anti-Theft Kensington Lock Model Name Technical and Environmental SpecificationsMode Resolution Horizontal Display Mode PCScart Connector Pin ConfigurationsImportant Notice Wiring the Mains Power Supply Plug UK OnlyAfter Sales Service
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