Samsung LE26R51BD, LE26R41BD, LE32R51BD manual Troubleshooting Before Contacting Service Personnel

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Troubleshooting: Before Contacting Service Personnel

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of your set and contact your local dealer.

No sound or picture

Check that the mains lead has been connected to a wall socket.

 

Check that you have pressed the POWER buttons on the lower-right

 

side panel.

 

 

Check the picture contrast and brightness settings.

 

Check the volume.

 

 

 

 

Normal picture but no sound

Check the volume.

 

 

Check whether the MUTE

button has been pressed on the remote

 

control.

 

 

Check if “Internal Mute” is off.

 

 

 

 

No picture or black and white picture

Adjust the colour settings.

 

 

Check that the broadcast system selected is correct.

 

 

Sound and picture interference

Try to identify the electrical appliance that is affecting the set and move it

 

further away.

 

 

Plug your set into a different mains socket.

 

 

Blurred or snowy picture,

Check the direction, location and connections of your aerial.

distorted sound

This interference is often due to the use of an indoor aerial.

 

 

Remote control malfunctions

Replace the remote control batteries.

 

Clean the upper edge of the remote control (transmission window).

 

Check the battery terminals.

 

 

 

 

“Check signal cable.” message is displayed.

Check that the signal cable is firmly connected to the PC or video sources. Check that the PC or video sources are turned on.

On PC mode, “Not Supported Mode.” message is displayed.

Check the maximum resolution and the frequency of the video adapter. Compare these values with the data in the Display Modes.

The image is too light or too dark.

Adjust the Brightness and Contrast.

 

 

On PC mode, horizontal bars appear to flicker,

Adjust the Fine function.

jitter or shimmer on the image.

 

 

 

On PC mode, vertical bars appear to flicker,

Adjust the Coarse function and then adjust the Fine function.

jitter or shimmer on the image.

 

 

 

On PC mode, screen is black and power

The TV is using its power management system.

indicator light blinks every 1 second.

Move the computer’s mouse or press any key on the keyboard.

 

 

 

On PC mode, image is not stable and

Check that the display resolution and frequency from your computer or

may appear to vibrate.

video board is an available mode for your set. On your computer check:

 

Control Panel, Display, Settings.

 

If the setting is not correct, use your computer utility programme to change

 

the display settings.

 

Your set supports multiscan display functions within the following

 

frequency domain:

 

Horizontal frequency(kHz): 30~ 61

 

Vertical frequency(Hz): 60~75

 

Maximum refresh rate (at 60Hz): 1360 X 768

On PC mode, image is not centered on the screen.

Adjust the horizontal and vertical position.

The TFT LCD panel uses a panel consisting of sub pixels (3,147,264) which require sophisticated technology to produce. However, there may be few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

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Contents LCD TV Still image may cause permanent damage to the TV screen Precautions When Displaying a Still ImagePage Contents Press Setting the OthersViewing the Control Panel Viewing the Connection Panel Connecting Set-Top Box, VCR or DVD Connecting an Aerial or Cable Television NetworkConnecting Component Devices DVD Connecting External A/V DevicesConnecting Audio Connecting HDMI/DVIWhat is HDMI? Connecting ComputerService Post Connecting CI Common Interface CardViewing the Remote Control All Functions Except Teletext LIST/FASTEXT UK Viewing the Remote Control Teletext FunctionsInstalling Batteries in the Remote Control Mains lead is attached to the rear of your set Switching On and OffPlacing Your Television in Standby Mode Viewing Function Menu Function Becoming Familiar with the Remote ControlPlug and Play Refer to Setting and Displaying the Current Time onChoosing Your Language If you want to reset this featureStoring Channels Automatically BG DK I L Storing Channels ManuallyChannel mode Editing the Channels Sorting the Stored Channels Then Assigning Channels NamesFine Tuning Channel Reception LNA Low Noise Amplifier Dynamic Standard Movie Custom Changing the Picture StandardAdjusting the Custom Picture Cool2 Cool1 Normal Warm1 Warm2 You can return to the factory defaults picture settingsChanging the Colour Tone You can select the most comfortable colour tone to your eyeAuto Wide Wide Panorama Zoom Changing the Picture SizeFreezing the Current Picture Using the Digital NR Digital Noise Reduction Feature DNIe Demo On DNIe Digital Natural Image engineDNIe Demo Off Wine Green Blue Gold Pink White Standard Custom Wine Green Blue Gold Pink White ResetMy Colour Control Dynamic Contrast Brightness Sensor Brightness Sensor is to adjust brightness of screenViewing the Picture In Picture PIP Swap PIP SettingsYou can adjust the volume using your remote control Adjusting the VolumeChange Switching the Sound Off TemporarilySelecting the Sound Mode Audio Type Dual 1/2 DefaultChanging the Sound Standard Adjusting the Sound SettingsSound Balance Adjustment Bandwidth Adjustment 100, 300, 1K, 3K, 10KOff 3D Mono Stereo Setting the TruSurround XT SRS TsxtAdjusting the Volume Automatically Selecting the Internal Mute Connecting HeadphonesListening to the Sound of the Sub Picture To display Press Setting and Displaying the Current TimeSetting the Sleep Timer Move to Activation Set Hour , min , Programme and VolumeActivating the Child Lock Selecting the Melody Setting the Blue Screen ModeColour Weakness Ext.1 Ext.2 AV S-Video Component PC Hdmi Selecting a Device from External SourcesViewing Pictures from External Sources Previewing the DTV Menu System Available in the Digital TV modePress the D.MENU button Updating the Channel List AutomaticallyPress the Enter Button Then Updating the Channel List ManuallyAdd Editing Your Favourite ChannelsMove Viewing Channel Lists Selecting Channel ListDisplaying Programme Information Full Guide Now & Next GuideView Categories DisplayToggle between the Now Using the Scheduled List You can preset the default guide style Setting the Default GuideEPG menu, you can display all channels or favourite channels Viewing All Channels and Favourite ChannelsYou can change the colours for Categories Selecting Category ColoursYou can set the translucency of memu Adjusting the Translucency LevelSetting up the Parental Lock You can activate or deactivate the subtitle Setting the SubtitleSelecting the Preferred Language Subtitle or Audio Setting the Digital TextViewing Product Information Enter Checking the Signal InformationYou can get information about the signal status Upgrading the Software Option Upgrade NowUpgrade Later Don’t UpgradeViewing Common Interface Selecting the CI Common Interface Menu This enables the user to select from the CAM-provided menuResetting Navigate to the Settings tab on the display dialog-box Setting up Your PC Software Based on Windows XPAdjusting the PC Screen Automatically Coarse and Fine Tuning of the Image Changing the Image Position Initializing the Image Settings Displaying the Teletext Information ContentsTeletext Decoder TEXT/MIX Selecting a Specific TeletextUsing Fastext to Select a Teletext Troubleshooting Before Contacting Service Personnel Installing the Wall Mount Kit LE26R51BD, LE26R41BD Installing the Wall Mount Kit LE26R51BD, LE26R41BD Installing the Wall Mount Kit LE32R51BD, LE32R41BD Installing the Wall Mount Kit LE32R51BD, LE32R41BD LE26R51BD, LE26R41BD, LE32R51BD, LE32R41BD Installing the StandUsing the Anti-Theft Kensington Lock Model Name LE26R51BD / LE26R41BD LE32R51BD / LE32R41BD Technical and Environmental SpecificationsModel LE26R51BD / LE26R41BD LE32R51BD / LE32R41BD Display Mode PCMode Resolution Horizontal Scart Connector Pin ConfigurationsImportant Notice Wiring the Mains Power Supply Plug UK Only
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