Samsung LN32C350 user manual Entere

Issues

Solutions and Explanations

Others

Purple/green rolling horizontal bars and

• Remove the left and right audio connections from the set-top-box. If the buzzing stops, this

buzzing noise from the TV speakers

indicates that the set-top-box has a grounding issue. Replace the Component video cables

with Component cable connection.

with an HDMI connection.

The picture will not display in full screen.

• HD channels will have black bars on either side of the screen when displaying upscaled SD

(4:3) contents.

• Black bars on the Top & Bottom will be shown on movies that have aspect ratios different from

your TV.

• Adjust picture size option on your external device or TV to full screen.

The remote control does not work.

• Replace the remote control batteries with correct polarity (+/–).

• Clean the transmission window located on the top of the remote.

• Try pointing the remote directly at the TV from 5~6 feet away.

The cable/set top box remote control

• Program the Cable/Sat remote control to operate the TV. Refer to the Cable/Sat user manual

does not turn the TV on or off, or adjust

for SAMSUNG TV code.

the volume.

A “Mode Not Supported” message

• Check the supported resolution of the TV and adjust the external device’s output resolution

appears.

accordingly. Refer to resolution settings in this manual.

Caption on TV menu is greyed out.

• Caption can not be selected in the TV menu when connected via HDMI or Component.

• Caption must be activated on the external device.

There is a plastic smell the from the TV.

• This smell is normal and will dissipate over time.

TV Signal Strength is unavailable in the

• This function is only available with digital channels from an Antenna / RF/Coax connection.

Self Diagnosis Test menu.

(P. 20)

TV is tilted to the right or left side.

• Remove the stand base from the TV and reassemble it.

The Channel menu is greyed out

• The Channel menu is only available when the TV source is selected.

(unavailable).

Your settings are lost after 30 minutes

• If TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes.

or every time the TV is turned off.

Please change from Store Demo mode to Home Use mode in the Plug & Play procedure.

Press the SOURCE button to select TV mode, go to MENU → Setup → Plug & Play →

ENTERE.

You have intermittent loss of audio or

• Check the cable connections and reconnect them.

video.

• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the

cables are flexible enough for long term use. mounting the TV to the wall, we recommend using

cables with 90 degree connectors.

You see small particles when you look

• This is part of the product’s design and is not a defect.

closely at the edge of the frame of the

TV.

POP (TV’s internal banner ad) appears

• Select Home Use under Plug & Play mode.

on the screen.

For details, refer to Plug & Play (Initial Setup). (P. 7)