Samsung 451 user manual Troubleshooting, Poor picture

Page 73

Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, call your nearest Samsung service center.

Problem

 

 

 

Possible Solution

Poor picture

 

 

 

Try another channel. / Adjust the antenna. / Check all wire connections.

Poor sound quality.

 

 

 

Try another channel. / Adjust the antenna.

No picture or sound.

 

 

 

Try another channel. / Press the SOURCE button. /

 

 

 

 

Make sure the TV is plugged in. / Check the antenna connections.

No sound or sound is too low at maximum volume.

First, check the volume of units connected to your TV (digital broadcasting receiver, DVD, cable broadcasting receiver, VCR, etc.). Then, adjust the TV volume accordingly.

Picture rolls vertically.

 

 

 

Check all wire connections.

The TV operates erratically.

 

 

 

Unplug the TV for 30 seconds, then try operating it again.

The TV won’t turn on.

 

 

 

Make sure the wall outlet is working.

Remote control malfunctions

 

 

 

Replace the remote control batteries.

 

 

 

 

Clean the upper edge of the remote control (transmission window).

 

 

 

 

Check the battery terminals.

“Check signal cable” message.

 

 

 

Ensure that the signal cable is

“Not Supported Mode” message.

 

 

 

Check the maximum resolution and connected device’s Video frequency.

 

 

 

 

Compare these values with the data in the Display Modes.

Digital broadcasting screen problem.

 

 

 

Please check the digital signal strength and input antenna.

The image is too light or too dark.

 

 

 

Adjust the Brightness and Contrast. / Adjust the Fine tuning.

Black bars on the screen.

 

 

 

Make sure the broadcast you’re receiving is High De

 

 

 

 

HD channels sometimes broadcast Standard De

 

 

 

 

can cause black bars.

 

 

 

 

Set your cable/satellite box to stretch or widescreen mode to eliminate the bars.

Picture has a Red/Green or Pink tint.

 

 

 

Make sure the Component cables are connected to the correct jacks.

Closed Captioning not working.

 

 

 

If you are using a Cable/Satellite box, you must set Closed Captioning on the box,

 

 

 

 

not your TV.

Snowy picture.

 

 

 

Your cable box may need a

 

 

 

 

company.

Ghosting on picture

Horizontal bars appear to , jitter or shimmer on the image.

Vertical bars appear to , jitter or shimmer on the image.

Screen is black and power indicator light blinks steadily.

Image is not centered on the screen.

This is sometimes caused by compatibility issues with your cable box. Try connecting Component cables instead.

Adjust the Coarse tuning and then adjust the Fine tuning.

Adjust the Coarse tuning and then adjust the Fine tuning.

On your computer check: Power, Signal Cable.

The TV is using its power management system.

Move the computer's mouse or press any key on the keyboard.

Adjust the horizontal and vertical position.

The screen position must be adjusted on the output source (i.e. STB) with a digital signal.

The picture appears distorted in the corner of the screen.

The “Resets all settings to the default values” message appears.

If "Just Scan" is selected with some external devices, the picture may appear distorted in the corner of the screen. This symptom is caused by the external devices, not TV.

This appears when you press and hold the EXIT button for a while. The product settings are reset to the factory defaults.

English-11

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Contents Serial No LCD TVSee the warranty card for more information on warranty terms Contents Accessories General Information List of FeaturesButtons on the Lower-Right Part of the Panel Viewing the Control PanelSide Panel buttons + VOLPC in PC / Audio Viewing the Connection PanelRemote Control Connections Connecting VHF and UHF Antennas Installing Batteries in the Remote ControlConnecting to a Cable Box that Descrambles All Channels Connecting Cable TVConnecting to a Cable Box that Descrambles Some Channels Cable without a Cable BoxEnglish Or S-Video Cable between Connecting a CamcorderVideo Connection Connecting a VCRConnecting an Ampli Connecting a Digital Audio SystemUsing the D-Sub Cable Connecting a PCUsing the HDMI/DVI Cable Each PC has a different back panel configurationAuto Air and Cable antenna signals Plug & Play FeatureOperation Turning the TV On and Off Displayed PressUsing the Number Buttons Using the Channel ButtonsChanging Channels Press the Enter buttonViewing the Display Adjusting the VolumeViewing the Menus Selecting the Video Signal-source Using the Tools ButtonEasy Setting Memorizing the ChannelsPress the Menu button to display the menu Storing Channels in Memory Automatic MethodTo Edit the Input Source Name To Select the SourceInput Edit NamePicture Control Changing the Picture Standard Customizing the Picture SettingsPress the Enter button to select Mode. Press Setting the Screen Size Setting the Color ToneCon Activating Picture OptionsInput Source Picture Size After selecting Zoom1, Zoom2 or Wide FitWide Fit To fit the entire screenSetting the Hdmi Black Level Setting the Digital Noise ReductionSetting the Film Mode EnterButton Press the Exit button to exit Each mode can be reset Resetting the Picture Settings to the Factory DefaultsTVPicture Customizing the Sound Sound Control Changing the Sound StandardSound Multi-Track Options is available only in TV mode Setting the TruSurround XTChoosing a Multi-Channel Sound MTS track Digital Preferred LanguageChoosing a Multi-Channel Sound MTS track Analog Automatic Volume ControlMulti-Track Sound Connecting Headphones Sold separately Setting the TV Speakers On/OffTo stop searching scrambled channels Channel Control Clearing Scrambled Channels DigitalChannel To delete the channel Mark will disappear Adding and Erasing ChannelsChannel List Channel List / AllButton To Set-Up Your Favorite ChannelsChannel List / Added Viewing the Channel Lists Name Labeling ChannelsChecking the Digital-Signal Strength Fine Tuning Analog ChannelsFine Tune Air Reset Fine Tune Air Fine Tuned ResetSetting Up Your PC Software Based on Windows XP PC Display Using Your TV as a Computer PC DisplayDisplay Modes Sub InputHow to Auto Adjust Setting up the TV with your PCAdjusting the Screen Quality You can confirm the resolution configured for the PC Viewing the ResolutionChanging the Screen Position Initializing the Screen Position, Coarse and FineOption 1 Setting the Clock Manually Time Setting Setting the ClockTime ClockPress Then press the Enter button Option 2 Setting the Clock AutomaticallyTime Zone TVClockPress the Timer, then press Enter button Setting the Sleep TimerSetting the Timer sets the Activation to On automatically To cancel the set sleep timerAuto Power Off Setting the On/Off TimerTimer Function Description Selecting a Menu LanguageSetting Up Your Personal ID Number PIN Using the V-ChipA Only ChipHow to Set up Restrictions Using the TV Parental Guidelines How to Enable/Disable the V-ChipTVV-Chip V-Chip screen will appear. Press How to set the FV, D, L, S and V sub-ratingsButton TV Parental Guidelines screen will appear Press ProcessMpaa Rating How to Set up Restrictions Using the ‘Canadian English’ Canadian French How to Set up Restrictions Using the ‘Canadian French’Indicated Press the Exit button to exit Using the V-Chip for Digital channelsRating Viewing Closed Captions On-Screen Text Messages Analog Default is CC1Press the Enter button to select Caption CaptionButton Press Viewing Closed Captions On-Screen Text Messages DigitalCaption Options Using the Energy Saving Feature Adjusting the TV On/Off Melody SoundMelody does not play Press the orUpgrading the Software USB Software UpgradeProblem Possible Solution Appendix TroubleshootingInput Horizontal frequency kHz 30~60 Adjust the Coarse tuning and then adjust the Fine tuningLN19A450C1D, LN19A451C1D 1440 X How to Adjust the Angle of the TV LN19A450C1D, LN19A451C1D How to Adjust the Stand LN19A450C1D, LN19A451C1DInstalling the Wall Mount Kit LN19A450C1D, LN19A451C1D Using the Decoration Covers LN19A450C1D, LN19A451C1DDisconnecting the Stand Installing the StandWall Mount Kit Specifications Vesa Using the Anti-Theft Kensington Lock Speci Dimensions WxDxHThis page is intentionally Left blank Contact Samsung Worldwide Service 55 Standish Court MississaugaContacte con Samsung Worldwide Samsung Electronics Canada Inc., CustomerVideo Good Video Normal LN19A450C1D/LN19A451C1D LN22A450C1D/LN22A451C1DPicture size selection Remote ControlConnect a DVI to Hdmi Cable or Connect an Hdmi Cable betweenConnect Audio Cables between Connect a Video Cable or S-Video Connect a Component Cable betweenTo begin, follow steps 1-3 Connecting a VCROptical Cable Not supplied TheaterConnecting a PC Cable 24 11 % Stop Viewing the MenusSetting the Channel List Source List To Select the SourcePoor picture TroubleshootingBN68-01396B-00 Product AT ALL Times · G Aviso! Instru~oes de seguran~a importantes Important Safety InstructionsUL Only Page Samsung Color Television & Projection Television AA68-00371C-06
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