| Important Warranty Information Regarding | • The TV is making a ‘cracking’ noise. | | | | | | | | | |
| Television Format Viewing | | A ‘cracking’ noise may occur when the TV contracts or expands due |
| | changes in the surrounding environment such as temperature or humidity. |
| ✎✎ See the warranty card for more information on warranty terms. | | This is normal and not a defect. | | | | | | | | | |
| • Cell Defects | | | | | | | | | | | | | | | | | | | | | | |
| Wide screen format PDP Displays (with 16:9 aspect ratios, the ratio of the | | | | | | | | | | | | | | | | | | | | | | |
| | Your plasma TV has a panel containing 2,360,000 (HD-level) to 6,221,000 |
| screen width to height) are primarily designed to view wide screen format | |
| | (FHD-level) pixels which require sophisticated technology to produce. |
| full-motion video. The images displayed on them should primarily be in the wide | |
| | However, there may be a few bright or dark pixels on the screen. These |
| screen 16:9 ratio format, or expanded to fill the screen if your model offers this | |
| feature, with the images constantly in motion. Displaying stationary graphics | | pixels will have no impact on the performance of the product. |
| and images on the screen, such as the dark sidebars on non-expanded | • Avoid operating the TV at temperatures below 41°F (5°C) |
| standard format television video and programming, should be limited to no | • A still image displayed too long may cause permanent damage to the |
| more than 5% of the total television viewing per week. |
| | PDP Panel. | | | | | | | | | | | | | | | | | | | | | | | | |
| Additionally, viewing other stationary images and text such as stock market | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | Watching the Plasma TV in 4:3 format for a long period of |
| crawls, video game displays, station logos, web sites or computer graphics and | | | | | | | | |
| patterns, should be limited as described above for all televisions. Displaying | | | | | | | | | time may leave traces of the borders on the left, right, top, or |
| | | | | | | | | bottom of the screen. Playing a DVD or a game console may |
| stationary images for more than 5% of total viewing time can cause uneven | | | | | | | | |
| | | | | | | | | have a similar effect. Damage caused by the above effect is |
| aging of your PDP display and leave subtle, but permanent burned-in ghost | | | | | | | | |
| | | | | | | | | not covered by the warranty. | | | | | | | | | |
| images in the PDP picture. To avoid this, vary the programming and images, | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| and primarily display full screen moving images, not stationary patterns or dark | • | After-images on the Screen. | | | | | | | | | |
| bars. On PDP models that offer picture sizing features, use these controls to | | Displaying still images from Video games or a PC for longer than a certain |
| view different formats as a full screen picture. | |
| | period of time may produce partial after-images. To prevent this effect, |
| Be careful in the selection of television formats you use for viewing and the | |
| | reduce the ‘brightness’ and ‘contrast’ when displaying still images for a |
| amount of time you view them. Uneven PDP aging as a result of format | |
| | long time. | | | | | | | | | | | | | | | | | | | | | | | | |
| selection and use, as well as burned in images, are not covered by your | | | | | | | | | | | | | | | | | | | | | | | | | |
| • Warranty | | | | | | | | | | | | | | | | | | | | | | | | |
| Samsung limited warranty. | | | | | | | | | | | | | | | | | | | | | | | | |
| • SAMSUNG ELECTRONICS NORTH AMERICAN LIMITED WARRANTY | | Warranty does not cover any damage caused by image retention. |
| STATEMENT | • | Burn-in is not covered by the warranty. | | | | | | | | | |
| Subject to the requirements, conditions, exclusions and limitations of the original | Caution | | | | | | | | | | | | | | | | | | | | | | | | |
| Limited Warranty supplied with Samsung Electronics (SAMSUNG) products, | | | | | | The glass screen of your PDP TV can break if you accidently drop |
| and the requirements, conditions, exclusions and limitations contained herein, | | | | | |
| | | | | | the TV. Handle the TV with care. When moving the TV, always have |
| SAMSUNG will additionally provide Warranty Repair Service in the United States | | | | | |
| | | | | | two or more people pick it up and carry it as a safety precaution. |
| on SAMSUNG products purchased in Canada, and in Canada on SAMSUNG | | | | | | Do not lay the TV flat on its face or back. |
| products purchased in the United States, for the warranty period originally | | Your Samsung Plasma TV is a high quality television that has been carefully |
| specified, and to the Original Purchaser only. | |
| | packaged to protect the integrity of its glass panel and component parts during |
| The above described warranty repairs must be performed by a SAMSUNG | |
| | shipment. It is, nonetheless, a fragile piece of electronics that requires careful |
| Authorized Service Center. Along with this Statement, the Original Limited | |
| | handling. Refrain from putting undue stress on any part of the packaging when |
| Warranty Statement and a dated Bill of Sale as Proof of Purchase must be | |
| | shipping or unpacking the TV. Use care when installing the TV. Avoid placing |
| presented to the Service Center. Transportation to and from the Service Center | |
| is the responsibility of the purchaser. Conditions covered are limited only to | | the TV in a location where it may be struck, exposed to sharp impacts, or |
| manufacturing defects in material or workmanship, and only those encountered | | fall. Panel breakage caused by a fall or impact strike is not covered under the |
| in normal use of the product. | | manufacturer’s warranty. | | | | | | | | | |
| Excluded, but not limited to, are any originally specified provisions for, in- | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | Contact SAMSUNG WORLDWIDE | | | | | | | | | |
| home or on-site services, minimum or maximum repair times, exchanges or | | | | | | | | | | |
| replacements, accessories, options, upgrades, or consumables. | | If you have any questions or comments relating to Samsung products, please contact the |
| For the location of a SAMSUNG Authorized Service Center, please call toll-free: | | SAMSUNG customer care center. | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| – In the United States : 1-800-SAMSUNG (1-800-726-7864) | | Country | | | | | | CANADA | | U.S.A. | |
| – In Canada : 1-800-SAMSUNG | | | | | | | |
| | | | | | | | | | | Samsung Electronics | | Samsung Electronics | |
| Important User Information | | | | | | | | | | | |
| | | | | | | | | | | Canada Inc., Customer | | America, Inc. |
| | | | | | | | | | | | |
| • Screen Image retention | | Address | | | | | | Service 55 Standish Court | | 85 Challenger Road |
| Do not display a still image (such as that from a video game) on the plasma | | | | | | | | | | | Mississauga, Ontario L5R | | Ridgefield Park, NJ |
| | | | | | | | | | | 4B2 Canada | 07660-2112 | | | | | |
| display panel for more than a few minutes. Still images can cause screen | | Customer Care | | | | | | | | | | | | | | | | | | | | | | |
| image retention (burn in). To avoid such image retention, reduce the degree | | | | | 1-800-SAMSUNG(726-7864) | | | | | | | | | |
| | Center | | | | | | | | | | | | | | |
| of brightness and contrast of the screen when displaying a still image. | | | | | | | | | | | | | | | | | | | | | | | | | |
| • Heat on the top of the Plasma TV | | Web Site | | | | | | www.samsung.com | | | | | | | | | |
| The top side of the TV may become hot after long periods of use as heat | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| dissipates from the panel through the vent hole in the upper part of the TV. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| © 2012 Samsung Electronics Co., Ltd. All rights reserved. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
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