Samsung SP50L3HX, SP61L3HX, SP56L3HX manual Troubleshooting Before Contacting Service Personnel

Page 60

Troubleshooting: Before Contacting Service Personnel

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture	◆	Check that the mains lead has been connected to a wall socket.
	◆ Check that you have pressed the power switch toward “OFF” (O)
		or the POWER ( ) button on the remote control or the front of the
		television).
	◆ Check the picture contrast and brightness settings.
	◆	Check the volume.

Normal picture but no sound	◆	Check the volume.
	◆ Check whether the volume MUTE button on the remote control has
		been pressed.
	◆	Check that the Internal Mute is set to On.

No picture or black and white picture	◆	Adjust the color settings.
	◆ Check that the broadcast system selected is correct.

Sound and picture interference	◆	Try to identify the electrical appliance that is affecting the television,
		then move it further away.
	◆ Plug your television into a different mains socket.

Blurred or snowy picture,	◆	Check the direction, location and connections of your aerial.
distorted sound		This interference often occurs due to the use of an indoor aerial.

Remote control malfunctions	◆	Replace the remote control batteries.
	◆ Clean the upper edge of the remote control (transmission window).
	◆ Check the battery terminals.

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Contents DLP TV Page Contents Contents LED Indicators Control Panel of Your TelevisionConnection Panel of Your Television Rear of the TV ANTConnecting to an Aerial or Cable Television Network Connecting a Satellite Receiver or DecoderInfrared Remote Control Inserting the Batteries in the Remote Control Switching Your Television On and Off Placing Your Television in Standby ModeMains lead is attached to the rear of your television Becoming Familiar with the Remote Control Remote control is used mainly toChange channels and adjust the volume Display the on-screen menu systemPlug & Play Feature AreaIf you want to reset this feature Choosing Your LanguageStoring Channels Automatically Storing ChannelsManually Auto PAL SecamChannel mode Skipping Unwanted Channels Sorting the Stored Channels Activating the Child Lock Assigning Names to Channels Fine Tuning Channel Reception Using the LNA Low Noise Amplifier Feature Viewing the Channel Scan PictureDisplaying Information Freezing the Current PictureChanging the Picture Standard Dynamic Standard CinemaAdjusting the Picture Settings Standard or CinemaSelecting the Picture Size 169Using the Digital NR Noise Reduction Feature DNIeTM Digital Natural Image engineSetting the My Color Control Easy Control CustomSetting the My Color Control Detail Control Setting the Film Mode Viewing the Picture In Picture PIP AV3, S-Video1,S-Video2 or S-Video3 sources availableEasy functions of remote control Result Available positions are displayedChanging the Sound Standard Standard Music Movie Speech CustomAdjusting the Sound Settings Setting the SRS TsxtWith all multichannel formats Adjusting the Volume Automatically Enjoying the Sound of External Speakers Selecting the Sound Mode depending on the model Type of broadcast On-screen indicationSetting and Displaying the Current Time Setting the Sleep Timer Which the television automatically switches to standby modeSwitching the Television On and Off Automatically Auto Power OffSetting the Blue Screen Setting the Melody SoundUsing the Color Weakness Enhancement Feature Setting the Picture in PC Mode Preset to the PC mode by using the Source buttonViewing an External Signal Source Assigning Names to External Sources Teletext Feature Part ContentsDisplaying the Teletext Information Selecting Display OptionsSelecting a Teletext Connecting to the External Input/Output Rear of the TVConnecting to the S-Video Input Connecting to the Digital Input Connecting to the Component Input Connecting to the PC InputSetting up Your PC Software Windows only PC/HDMIDVI Input Mode Setting Up Your Remote Control This TV’s remote control can operate VCR, Catv , DVD, orSet-top box STB, in addition to controlling the TV Players, VCRs and Cable boxesProgramming the Remote Control for Other Components VCR Remote Control CodesCable Box Catv Remote Control Codes DVD Remote Control CodesReplacing the Lamp Troubleshooting Before Contacting Service Personnel Technical Specifications SP46L3HX SP50L3HX SP56L3HX SP61L3HXMemo Memo After Sales Service

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