Samsung S19C450MW, S22C450B Troubleshooting Guide, Testing the Product, Check the following

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9Troubleshooting Guide

9.1Requirements Before Contacting Samsung Customer Service Center

9.1.1 Testing the Product

Before calling Samsung Customer Service Center, test your product as follows. If the problem persists,

contact Samsung Customer Service Center.

Check if your product is operating normally by using the product test function.

If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.

1

2

3

4

Power off both the PC and product.

Disconnect the cables from the product.

Power on the product.

If the message "Check Signal Cable" appears, the product is working normally.

If the screen remains blank, check the PC system, video controller and cable.

9.1.2 Checking the Resolution and Frequency

For a mode that exceeds the supported resolution (refer to "10.3 Standard Signal Mode Table"), the message "Not Optimum Mode" will appear for a short time.

9.1.3 Check the following.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product

 

and PC, and ensure the connectors are locked.

 

(Refer to "2.3 Connecting and Using a PC")

 

 

 

 

Screen issue

 

 

The power LED is off. The screen will not switch

Check that the power cable is connected

on.

properly. (Refer to "2.3 Connecting and Using a

 

PC")

 

 

The message "Check Signal Cable" appears.

Check that the cable is properly connected to the

 

product. (Refer to "2.3 Connecting and Using a

 

PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

9 Troubleshooting Guide 72

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Contents SyncMaster Table Of Contents Screen Setup Configuring 45 Tint Resizing or Relocating the Screen Setup Reset Information 62 Menu Others Appendix Before Using the Product Symbols for safety precautionsCopyright Icons used in this manualCleaning CleaningSecuring the Installation Space Precautions for storageSafety Precautions Electricity and SafetyInstallation and Safety Before Using the Product Operation and Safety GAS 100 Correct posture to use the product Checking the Contents PreparationsChecking the Components ComponentsParts Frontal ButtonsIcons Description Auto Reverse Side Port PortsInstallation Attaching the StandAdjusting the Product Tilt and Height Rotating the MonitorInstalling a Wall-mount Kit or Desktop Stand Anti-theft Lock Connecting and Using a Source Device Before ConnectingConnecting the Power Pre-connection CheckpointsConnecting and Using a PC Connecting to a PCConnecting to Headphones or Speakers Changing the sound settings on Windows Driver Installation Setting Optimum Resolution Changing the Resolution Using a PC Changing the Resolution on Windows Vista Changing the Resolution on Windows Screen Setup Configuring BrightnessBrightness Configuring Contrast ContrastConfiguring Sharpness SharpnessConfiguring Samsung Magic Bright Samsung Magic BrightConfiguring Samsung Magic Angle Samsung Magic AngleImage Size Changing the Image SizeScreen Setup Configuring H-Position & V-Position Position & V-PositionAdjusting Coarse CoarseAdjusting Fine FineConfiguring Tint Configuring RedRed Configuring Green GreenConfiguring Blue BlueConfiguring the Color Tone Settings Color ToneConfiguring Gamma GammaResizing or Relocating the Screen LanguageChanging the Language Configuring Menu H-Position & Menu V-Position Menu H-Position & Menu V-PositionConfiguring Display Time Display TimeTransparency Changing TransparencySetup and Reset ResetInitializing Settings Reset Configuring Eco Saving Eco SavingOff Timer Configuring Off TimerConfiguring Turn Off After Turn Off AfterPC/AV Mode Configuring PC/AV ModeConfiguring Key Repeat Time Key Repeat TimeConfiguring Source Detection Source DetectionConfiguring Customized Key Customized KeyInformation Menu and Others Displaying InformationConfiguring Brightness and Contrast in the Initial Screen Configuring Volume in the Initial Screen Installing the Software What is MagicTune?Installing the Software Magic TuneRemoving the Software MultiScreen MultiScreenInstalling the Software MagicRotation LimitationSystem Requirements OS Removing the Software Troubleshooting Guide Testing the ProductChecking the Resolution and Frequency Check the followingSound issue Source device issue Q & a Question AnswerTroubleshooting Guide Specifications GeneralModel Name S19C450BW S19C450MW S19C450BR Specifications Model Name S19C450MR S20C450B S22C450B Installation settings if desired Model Name S22C450M S22C450BW S22C450MW Specifications Model Name S23C450B S23C450M S24C450BL Specifications Model Name S24C450B S24C450M S24C450BW Specifications Model Name S24C450MW S27C450B Compatible systems. Two-way data exchange between PowerSaver S24C450B Standard Signal Mode Table 55.935 59.887 106.500 S19C450MW 60.000 108.000 +/+ S19C450MR VESA, 1600 x 65.290 59.954 146.250 S22C450M S22C450BW S22C450MW S23C450B 67.500 75.000 108.000 +/+ VESA, 1280 x 45.000 60.000 74.250 S24C450BL S24C450B S24C450M S24C450BW S24C450MW S27C450B Appendix Contact Samsung World WideResponsibility for the Pay Service Cost to Customers Product damage caused by customers faultNot a product defect OthersCorrect Disposal Terminology OSDOn Screen DisplayResolution Index Index
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S19C450BR, S22C450B, S24C450M, S27C450B, S24C450B specifications

Samsung's line of professional displays, including the S24C450MW, S22C450MW, S20C450B, S22C450BW, and S24C450BW, boasts a range of innovative features and technologies designed to enhance productivity and visual experience in diverse environments. These monitors are particularly aimed at business and professional users who demand reliability, performance, and style.

A key feature across this series is the use of Samsung's PLS (Plane-to-Line Switching) technology. PLS offers superior color accuracy and wider viewing angles compared to traditional TN panels. This characteristic is particularly beneficial in collaborative settings where multiple users need to view the screen simultaneously without color distortion or loss of clarity.

The resolution within this lineup spans Full HD (1920 x 1080) to increase detail and sharpness, making them suitable for a multitude of applications, from daily business tasks to more intensive design work. The 24-inch model, S24C450MW, stands out for its expansive screen real estate, ideal for multitasking and managing multiple windows concurrently.

All models feature a 178-degree viewing angle which ensures consistent image quality from various positions, essential in conference rooms or office settings where individuals might be seated at different angles in relation to the screen.

Additionally, these monitors are equipped with Samsung's MagicTechnology which provides features such as Magic Bright and Magic Upscale. Magic Bright adjusts the brightness, color, and contrast settings based on content type, while Magic Upscale enhances lower resolution images for better clarity.

Ergonomically designed stands enable users to adjust height, tilt, and swivel, promoting posture-friendly usage during long hours. The availability of VESA compatibility further allows for flexible mounting solutions, optimizing workspace utilization.

Connectivity options are robust, featuring both VGA and DVI-D ports to ensure compatibility with various devices. This versatility makes the monitors suitable for different setups, whether connecting to legacy systems or newer devices.

Moreover, energy efficiency is a priority, with these models meeting Energy Star certifications that help reduce power consumption, supporting sustainability efforts. The eco-friendly features not only save on electricity bills but also contribute to a smaller carbon footprint.

In summary, Samsung's S24C450MW, S22C450MW, S20C450B, S22C450BW, and S24C450BW offer an impressive blend of performance, ergonomic design, and advanced technologies, making them ideal choices for professionals seeking reliable and high-quality displays in their workflow.