Samsung PS-42V6S manual Troubleshooting

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Troubleshooting

Before contacting the Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture

Check that the mains lead has been connected to a wall socket.

Check that you have pressed the (Power) button (On/Off) on the front panel and the POWER button on the remote control.

Check the picture contrast and brightness settings.

Check the volume.

Normal picture but no sound

Check the volume.

Check whether the volume MUTE button on the remote control has been pressed.

No picture or black and white picture

Adjust the colour settings.

Check that the broadcast system selected is correct.

Sound and picture interference

Try to identify the electrical appliance that is affecting the television, then move it further away.

Plug the television into a different mains socket.

Blurred or snowy picture, distorted sound

Check the direction, location and connections of your aerial. This interference often occurs due to the use of an indoor aerial.

Remote control malfunctions

Replace the remote control batteries.

Clean the upper edge of the remote control (transmission window).

Check that the “+” and “–” ends of the batteries are inserted correctly.

Check that the batteries are drained.

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Contents PDP-TELEVISION Checking Parts User InstructionsContents Using the Stand-Base Connecting DVI Connecting External A/V Devices¨ Connecting Computer Connecting Set-Top Box, VCR or DVDTeletext Functions Refer to Viewing the Remote Control depending on the modelInstalling Batteries in the Remote Control If the remote control doesn’t work! Check the followingFreezing the Current Picture SwitchingYourTelevision On and OffThis function will automatically cancel after 5 minutes Viewing the MenusSetup Plug & Play FeaturePress the Exit button to exit Viewing an External Signal SourceEditing Device Names Storing Channels AutomaticallyColour System AUTO/PAL/SECAM/NTSC Storing Channels ManuallyButton Press the … or † button to select Manual Store, then pressAll other channels are shifted accordingly Skipping Unwanted ChannelsSorting the Stored Channels Assigning Names to ChannelsAvailable modes Dynamic, Standard, Movie, Custom Customizing the Picture SettingsChanging the Picture Standard Press the Enter Button twiceDigital NR / Dynamic Contrast Selecting the Picture SizeViewing the Picture in Picture PIP Available in PC mode Auto Volume On/Off Sound FeaturesAvailable options Mode, Equalizer, Auto Volume Mode Standard/Music/Movie/Speech/CustomOn Timer / Off Timer Time FeaturesAvailable options Clock Set, Sleep Timer, On Timer, Off Sleep TimerMelody On/Off Language / Blue Screen / Melody / Energy SavingLanguage Blue Screen On/OffHorizontal Dot Vertical Line Time minute Available options Pixel Shift, All White, Signal PatternScreen Burn Protection Vertical Horizontal Setting upYour PC Software Windows onlyInput Mode PC Video Signal Resolution Vertical frequencyAuto Adjustment Setting the PCAdjustment Image Reset´ sub-page ∏ mode cancel Teletext on/mixInstalling the Display on the Wall Attachment Panel Troubleshooting After Sales Service