Samsung PS-50P7HD, PS-42P7HD manual Troubleshooting

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Troubleshooting

Before contacting the Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture

◆Check that the mains lead has been connected to a wall socket.

◆Check that you have pressed the (Power) button (On/Off) on the front panel or press the POWER () button on the remote control.

◆Check the picture contrast and brightness settings.

◆Check the volume.

◆Check if Internal Mute is set to ON.

Normal picture but no sound

◆Check the volume.

◆Check whether the volume MUTE () button on the remote control has been pressed.

No picture or black and white picture

◆Adjust the colour settings.

◆Check that the broadcast system selected is correct.

Sound and picture interference

◆Try to identify the electrical appliance that is affecting the television, then move it further away.

◆Plug the television into a different main socket.

Blurred or snowy picture, distorted sound

◆Check the direction, location and connections of your aerial. This interference often occurs due to the use of an indoor aerial.

Remote control malfunctions

◆Replace the remote control batteries.

◆Clean the upper edge of the remote control (transmission window).

◆Check that the “+” and “–” ends of the batteries are inserted correctly.

◆Check that the batteries are drained.

Screen is black and power indicator light blinks steadily

◆On your computer check; Power, Signal Cable.

◆The TV is using its power management system.

◆Move the computer’s mouse or press any key on the keyboard.

◆On your equipment check (STB, DVD, etc) ; Power, Signal Cable.

◆The TV is using its power management system.

◆Press the Source button on the panel or remote control.

◆Turn the TV off and on.

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Contents PDP-TELEVISION Checking Parts User InstructionsSold Separately Contents Symbols Front or Side Panel Power buttonPower Indicator Remote Control SensorUSB Mass Storage Class Headphones jackSide Panel Video or Video / Audio L/REXT 1, EXT Common Interface Slot Input/Output SpecificationConnecting CI Common Interface Card Connecting external Audio DevicesTeletext Functions Refer to Using the Stand-BaseViewing the Remote Control depending on the model Next channel Previous channel Exit the on-screen menuSwitchingYourTelevision On and Off Installing Batteries in the Remote ControlPress the Exit button to exit from the menu This function will automatically cancel five minutes laterViewing the Menus Freezing the Current PicturePress the Menu button to display the menu Plug & Play FeaturePress the Exit button to exit Viewing an External Signal SourcesEditing Device Names You can give a name to the external sourceStoring Channels Automatically Colour System AUTO/PAL/SECAM/NTSC4.43 Storing Channels ManuallySound System BG/DK/I/L Adding channels Adding / Locking ChannelsLocking channels Assigning Names to Channels Sorting the Stored ChannelsLNA Low Noise Amplifier FineTuning Channel ReceptionAvailable modes Dynamic, Standard, Movie, and Custom Customizing the Picture SettingsPress the œ or √ button until you reach the optimal setting Changing the Picture StandardAvailable options Auto Wide, 169, Wide 43, Zoom Selecting the Picture SizeDNIe Demo On/Off Digital NR / SMD / DNIe DemoDigital NR On/Off SMDSmooth Motion Driver On/OffViewing the Picture in Picture PIP Table of PIP SettingsIf Game Mode is On Sound FeaturesAuto Power Off Time FeaturesSleep Timer On Timer / Off TimerLanguage / Blue Screen / Melody / Energy Saving Using Game ModeVertical Line , Time Setting the Blue EyeAvailable options Pixel Shift, All White, Signal Pattern Screen Burn ProtectionVertical Setting upYour PC Software Based on Windows XPInput Mode PC Screen refresh rateImage Lock Coarse/Fine Setting the PCAuto Adjustment Image ResetSupported Memory Cards Using the Wise Link Function´ Memory card Using the Remote Control Button in Wiselink Menu Using the Wiselink ModeButton Using the Photo Jpeg ListAre zoomed-in at 4 times their original size Using the Options Menu Viewing a Slide Show Background Music, Background Music Setting, ListCopy, Copy All Files, Delete, Delete All Files, Print Background Music Using the Menu during a Slide ShowBackground Music Setting SpeedIcon Current OSD RotatingZoom, Copy, Delete, Print, List Button is pressed, the photo rotatesZoomed-in photo Zooming-InIcon Current OSD Function Button FunctionCopying Photo Files Deleting Photo Files Deleted files cannot be recoveredTurn your printer’s power on Turn your printer power offPrinting the Photo Image Screen Using the Music MP3 ListButton on the remote control when music Top of the screen Music StopCopy, Copy All Files, Delete, Delete All Files Copying Music FilesDo RESOURCEyou want to delete the file? Deleting Music FilesYou can experience various types of slide show effect Using the Setup MenuSlide Show Speed Slide Show EffectScreen Saver Music RepeatPreviewing the DTV Menu System depending on the model Press the D.MENU button on your remote controlUpdating the Channel Manager Manually Updating the Channel Manager AutomaticallyOr Select can be used as the ENTER/OK button EditingYour Favourite ChannelsAdd Preview MoveDelete Displaying Programme Information Viewing Channel ManagerScrolls backwards quickly Viewing the EPG Electronic Programme Guide InformationThen All Channels listWeekly Using the Scheduled ListWhen the favourite channel manager has not been set up Setting the Default GuideViewing All Channels and Favourite Channels ChoosingYour Language Adjusting theTranslucency LevelYou can set the translucency of the on-screen menu Setting up the Parental Lock Checking the Product Information Using the Preferred FeaturesUpgrading the Software Option Checking the Signal InformationSelecting the CI Common Interface Menu Viewing Common InterfaceResetting ´ sub-page ∏ mode cancel Teletext on/mixHow to Install the Wall Mount Bracket Panel bracket Instructions on Securing the SET to the Wall Mount BracketConnecting External Devices to the PDP How to Adjust Mounting AngleSetting UpYour Remote Control Setting Up the Remote to Operate Your Set Top Box Setting Up the Remote to Operate Your DVDVCR Remote Control CodesCable BOX Samsung DVD Troubleshooting This page is intentionally Left blank Waste Electrical & Electronic Equipment Correct Disposal of This ProductCountry Customer Care Centre Web Site Contact Samsung WORLD-WIDE

PS-42P7HD, PS-50P7HD specifications

The Samsung PS-50P7HD and PS-42P7HD are plasma television models that were designed to offer impressive picture quality, sleek design, and enhanced viewing experiences. Both models, part of Samsung's P7 series, stand out for their large screen sizes and high-definition capabilities, making them attractive options for home entertainment.

The PS-50P7HD features a 50-inch screen, while the PS-42P7HD comes with a slightly smaller 42-inch display. Despite the difference in size, both models utilize Samsung's advanced plasma technology, which provides deeper blacks, richer colors, and smooth motion. Plasma screens are renowned for their ability to deliver a wide viewing angle, ensuring that the picture remains vibrant and consistent, even when viewed from the side. This makes them ideal for family gatherings or movie nights.

Both models support 720p HD resolution, offering a pixel resolution of 1366 x 768. While not 1080p, this resolution still provides excellent clarity and detail for most standard viewing situations. The incorporation of Samsung's DNIe (Digital Natural Image engine) technology enhances picture quality by optimizing the sharpness, contrast, and color, resulting in an overall more lifelike image.

In terms of connectivity, the PS-50P7HD and PS-42P7HD come equipped with multiple inputs, including HDMI and component video ports, allowing users to connect various devices such as gaming consoles, Blu-ray players, and set-top boxes with ease. This versatility makes it simple to set up a comprehensive home entertainment system.

Another notable feature of both models is their slim profile, allowing for easier wall mounting and saving living space. The sleek design is complemented by a modern aesthetic that blends seamlessly into contemporary decor.

In summary, the Samsung PS-50P7HD and PS-42P7HD plasma televisions are well-regarded for their impressive picture quality, color accuracy, and versatile connectivity options. With features like the DNIe technology and the large screen sizes, these models provide an enjoyable viewing experience, whether for movie watching, gaming, or general entertainment.
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