Samsung PS-42E7S, PS-42E7H manual Troubleshooting

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Troubleshooting

Before contacting the Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture

◆Check that the mains lead has been connected to a wall socket.

◆Check that you have pressed the (Power) button (On/Off) on the front panel or press the POWER () button on the remote control.

◆Check the picture contrast and brightness settings.

◆Check the volume.

◆Check if Internal Mute is set to ON.

Normal picture but no sound

◆Check the volume.

◆Check whether the volume MUTE button on the remote control has been pressed.

No picture or black and white picture

◆Adjust the colour settings.

◆Check that the broadcast system selected is correct.

Sound and picture interference

◆Try to identify the electrical appliance that is affecting the television, then move it further away.

◆Plug the television into a different mains socket.

Blurred or snowy picture, distorted sound

◆Check the direction, location and connections of your aerial. This interference often occurs due to the use of an indoor aerial.

Remote control malfunctions

◆Replace the remote control batteries.

◆Clean the upper edge of the remote control (transmission window).

◆Check that the “+” and “–” ends of the batteries are inserted correctly.

◆Check that the batteries are drained.

Screen is black and power indicator light blinks steadily

◆On your computer check; Power, Signal Cable.

◆The TV is using its power management system.

◆Move the computer’s mouse or press any key on the keyboard.

◆On your equipment check (STB, DVD, etc) ; Power, Signal Cable.

◆The TV is using its power management system.

◆Press the Source button on the panel or remote control.

◆Turn the TV off and on.

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Contents PDP-TELEVISION User Instructions Checking PartsContents Control Panel Connection Panel´ Connecting external Audio Devices ComponentEXT 1, EXT Using the Stand-Base Viewing the Remote Control depending on the modelTeletext Functions Refer to Installing Batteries in the Remote Control SwitchingYourTelevision On and OffIf the remote control doesn’t work! Check the following Viewing the Menus Freezing the Current PicturePlug & Play Feature If you want to reset this feature …Viewing an External Signal Source Editing Device NamesStoring Channels Automatically Storing Channels Manually Colour System AUTO/PAL/SECAM/NTSCSound System BG/DK/I/L Adding / Locking Channels Adding channelsLocking channels Sorting the Stored Channels Assigning Names to ChannelsFineTuning Channel Reception Available modes Dynamic, Standard, Movie, Custom Customizing the Picture SettingsChanging the Picture Standard Colour Tone Cool2/Cool1/Normal/Warm1/Warm2Selecting the Picture Size Digital NR / DNIe DemoButtons Feature Table of PIP SettingsViewing the Picture in Picture PIP Sound Features If Game Mode is OnOn Timer / Off Timer Time FeaturesSleep Timer Auto Power OffUsing Game Mode Language / Blue Screen / Melody / Energy SavingAvailable options Pixel Shift, All White, Signal Pattern Screen Burn ProtectionHorizontal Dot Vertical Line Time minute Setting upYour PC Software Based on Windows XP Input Mode PC Video Signal ResolutionVertical Horizontal Image Reset Setting the PCAuto Adjustment Image Lock Coarse/Fine´ sub-page  cancelTeletext on/mix SizePartContents How to Install the Wall Mount Bracket How to Adjust Mounting Angle Connecting External Devices to the PDPTroubleshooting This page is intentionally Left blank Correct Disposal of This Product Waste Electrical & Electronic Equipment