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The TV screen turns black.
¾In the following cases, HDMI authentication takes place and a black screen is displayed:
–When “24p Output” is set to “On”.
–When the display is switched between 2D and 3D images.
–[BDT460] : When you quit the 4K playback of a still picture by displaying another screen, including the Home menu.
This unit does not recognize the USB connection correctly.
¾Disconnect and
¾USB devices may not be recognized by this unit when connected using the following :
–a USB hub
–a USB extension cable
¾If you connect USB HDD to this unit, use the USB cable that is supplied with the HDD.
Picture
The images from this unit do not appear on the TV.
Picture is distorted.
¾An incorrect resolution is selected in “HDMI
Resolution”. Reset the setting as follows:
1Turn the unit on.
2Press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds.
–“00 RET” is displayed on the unit’s display. 3 Press [1] (right) repeatedly on the remote
control until “04 PRG” is displayed on the unit’s display.
4 Press and hold [OK] for more than 5 seconds. Set the item again. (> 24)
–When Dolby Digital Plus, Dolby TrueHD,
and
¾When “3D
¾When outputting in 24p (4K), images may be distorted depending on the HDMI cable. Use an HDMI cable that supports 4K output.
Video is not output. [BDT460]
¾Video from the HDMI AV OUT SUB terminal is not output when the “HDMI(SUB) Output Mode” is set to “V.OFF”. (> 25)
Video is not output in
¾Confirm that “HDMI Resolution” in the Setup menu is set properly. (> 24)
3D video is not output.
¾Connect to a full
¾Is there a
¾[BDT460] : If there is a
¾Are the settings on this unit and the TV correct? (> 18)
¾Is the amplifier/receiver that is connected between this unit and TV on?
¾Depending on the connected TV, the video being played back might switch to 2D video due to changes in resolution etc. Check the 3D setting on the TV.
3D video is not output correctly as 2D.
¾Select “Set before play” in the Setup menu, and select “2D Playback” in the setup screen displayed when playing 3D discs. (> 26, “3D
¾Discs that have recorded titles with Side by side (2 screen structure) and that can be enjoyed in 3D are played back in accordance with the settings of the TV.
No subtitles.
¾When progressive output is on, closed captions/subtitles cannot be displayed.
The subtitles overlap closed captions recorded on discs.
¾Turn off the subtitles or the closed captions. (> 22, 26)
Closed captions are not displayed.
¾Confirm that the source content supports CC.
¾Confirm the “Closed Caption Display” is set to “On”. (> 23, 26)
¾Change the “Closed Caption Type” setting. (> 23, 26)
¾Confirm the “Analog CC” or “Digital CC” is set properly (> 23, 26).
Reference
SQT0080 31