Samsung HT-D5210C user manual Other information, Troubleshooting

Page 70

Other information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).

Symptom

Check/Remedy

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

The iPod fails to connect.

• Check the condition of the iPod connector and Dock.

 

• Keep the iPod software version up to date.

Playback does not start.

• Check the region number of the BD/DVD.

 

BD/DVD discs purchased from abroad may not be playable.

 

CD-ROMs and DVD-ROMs cannot be played on this Product.

 

• Make sure that the rating level is correct.

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

 

Play/Pause button is pressed.

 

 

 

Sound is not produced.

• The home theater does not play sound during fast playback, slow playback,and step

 

motion playback.

 

 

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

Sound can be heard only from a

• On certain BD/DVD discs, sound is output from the front speakers only.

few speakers and not all 6.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "PRO LOGIC II" by pressing

 

PL II (Dolby Pro Logic II) on the remote

 

control to use all six speakers.

 

 

 

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information

 

display?

 

 

 

 

 

The remote control does not work.

• Are you operating the remote within its operational range and within the proper angle

 

relative to the sensor?

 

 

 

• Are the batteries drained?

 

 

 

• Have you selected the mode (TV/BD) functions of the remote control (TV or BD) correctly?

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

 

 

 

Audio language and subtitles do

• Audio language and subtitles will not work if the disc does not contain them.

not work.

 

 

 

Menu screen does not appear

• Are you using a disc that does not contain menus?

even when the menu function is

 

 

 

selected.

 

 

 

70 English

HT-D5210C_ZA_0307.indd 70

2011-03-08 ￿￿ 12:19:05

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Contents 1CH Blu-ray English Safety InformationSafety Warnings Class 1 Laser ProductImportant Safety Instructions Viewing TV using the 3D function PrecautionsHandling and Storing Discs Holding discsDisc Storage LicenseContents Software Upgrade Change PasswordNetwork Remote Control Using the Disc menu / Title menu / Popup menuKey features of your new Blu-ray Home Theater Product FeaturesGetting Started Icons that will be used in manual DVD-RAM Discs that cannot be playedHD DVD Disc Blu-ray Disc Dolby Digital Plus Dolby TrueHD JavaAudio CD CD-DA Region CodeDisc Types BD-RE/-RSupported File Formats Using Jpeg discsDisc Format Video File SupportVOB Music File SupportXVID, MPEG4 SP, ASP Accessories Supported devicesFront Panel DescriptionRear Panel Tour of the Remote Control Remote Control The remote control will work with Samsung TVs by default TV Brand Code ListSetting the Remote Control Brand CodeConnecting the Speakers ConnectionsColors of the speaker plugs to the speaker jacks Connecting The SpeakersSpeaker Components Subwoofer Surround Speaker RWireless Receiver Module Wireless Receiver Module SWA-5000Connecting the Optional Wireless Receiver Module SurroundConnections Choose one of the three methods for connecting to a TV Connecting the Video Out to your TVHdmi Auto Detection Function Method 2 Component Video Better Quality Method 3 Composite Video Good QualityConnecting Audio from External Components Optical Connecting an External Digital ComponentAUX Connecting an External Analog Component Set-Top BoxConnecting to a Network Cable NetworkWireless LAN Adapter not supplied Connecting the FM AntennaBroadband service Setup My ContentsMy Contents Display 3D Blu-ray Playback ModeScreen Size Smart Hub Screen Size ResolutionBD Wise is Samsung’s latest inter-connectivity feature BD Wise Samsung Products onlyResolution according to the output mode Hdmi Color Format Still ModeProgressive Mode Movie Frame 24 FsLevel Speaker SettingsAudio DistanceUser EQ Musical Room Calibration ModeMusical Room Calibration MeasurementAudio Return Channel  Digital Output can be activated when Hdmi Audio is onHdmi Audio Digital OutputBitstream Dynamic Range ControlDigital Output Selection PCMPress the buttons to select Wired Network SettingsWired Network Audio SyncWireless Network Press the Enter button to select IP ModeSetting Up the Wireless Network Connection Manual One Foot Connection Network StatusBD-LIVE Internet Connection Press the Enter buttonAnynet+ HDMI-CEC Initial SettingsReset BD Data ManagementBD Parental Rating Change PasswordNetwork Remote Control DVD Parental RatingBy Internet Software UpgradeSupport By USBBy Disc Download in Standby ModeContact Samsung By DownloadedPlayback Using the Disc MenuBasic Functions Disc StructureSearching for a Desired Scene Using the Title MenuUsing the Popup Menu Playing the Title ListRepeat the Title or Chapter Slow Motion PlayStep Motion Play Repeat the SectionSelecting the Audio Language Using the Tools buttonMoving to a Desired Scene Directly Selecting the Subtitle LanguageChanging the Camera Angle Selecting the Picture SettingsSetting the Bonusview Caption FunctionEnter button Plays the selected track Buttons on the Remote Control used for Music PlaybackListening to Music PlaylistPlaylist Playing an Audio CD CD-DA/MP3Repeat an Audio CD CD-DA/MP3 Audio CD CD-DA/MP3 Screen ElementsSFE Sound Field Effect Mode Sound ModeViewing Photo Files Dolby Pro Logic II ModeIPod Sync Playing back a PictureCan use various function by pressing Using the Tools buttonPlaying back a USB Storage Device Tools buttonConnecting an iPod/iPhone Using USB Cable Setting Mono/StereoPresetting Stations Connecting an iPod/iPhone Using the DockWatching a Movie Playing MusicIpod W. Ipod FM Green LED on IPod/iPhone Models You Can Use with This ProductRED LED on If you move the wireless transmitter around How to Link the Wireless Transmitter With the Main UnitLED Blink Starting Smart Hub the First Time Network ServicesUsing Smart Hub  Screens can take a few seconds to appearLets you select a movie, displays a list Commercial Displays the Smart Hub GuideMy Applications Displays your personal gallery English Creating an Account Using the KeypadEntering Text, Numbers and Symbols Current keypadAccount Management Settings Menu Blue DAccount Log To log in to your Smart TV Account, follow these stepsWhen you are done, press the Return button ResetRegister Service Account To use the Account Management function, follow these stepsMove Edit Mode Menu Yellow CProperties New FolderEnglish Rename Folder Move to FolderLock For Pay Apps Sort Menu Green BSamsung Apps Samsung Apps by category Using the Samsung Apps ScreenOther Includes other miscellaneous services My AccountRED a Login To log into your Smart TV Account Using the colored buttons on your remote with Samsung AppsUsing the AllShare Function Return To return to the previous menuTroubleshooting Other informationLevel password Standby modeUsing the Reset function will erase all stored settings To the default valuesRepairs Index Specifications 40Hz ~ 160Hz Output sound pressure levelLimited Warranty to Original Purchaser ` Europe Area Contact Center  Web Site ` North America` Latin America Area Contact Center  Web SiteChallenger Road Ridgefield Park Code No. AH68-02358USamsung Electronics America, Inc 7267864