Samsung Troubleshooting Your Blu-ray Player: Resetting and Solving BD-F5500 and BD-F5500E Issues
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PROBLEM

SOLUTION

The screen is blank.

• If the HDMI output is set to a resolution your TV cannot support (for example,

 

1080p), you may not see a picture on your TV.

 

• Press the @ button (on top panel) for more than 5 seconds with no disc

 

inside. All settings will revert to the factory settings.

 

• When the factory default settings are restored, all stored user BD data is

 

deleted.

Forgot password

• Press the @ button (on top panel) for more than 5 seconds with no disc

 

inside. All settings including the password will revert to the factory settings.

 

Don’t use this unless absolutely necessary.

 

• When the factory default settings are restored, all stored user BD data is

 

deleted.

The picture is noisy or

• Make sure that the disc is not dirty or scratched.

distorted

• Clean the disc.

No HDMI output.

• Check the connection between the TV and the HDMI jack of the player.

 

• Check if your TV supports 576p/480p, 720p, 1080i, or 1080p HDMI input

 

resolutions.

Abnormal HDMI output

• If random noise appears on the screen, it means that TV does not support

screen.

HDCP (High-bandwidth Digital Content Protection).

If you experience other

• Go to the contents and find the section of the user manual that contains the

problems.

explanations regarding the current problem, and follow the procedure once

 

again.

 

• If the problem still cannot be solved, please contact your nearest Samsung

 

authorised service centre.

PROBLEM

 

SOLUTION

DLNA function

 

 

I can see folders shared

•

DLNAs shows only files corresponding to the Image, Music, and Movie

through DLNA, but I cannot

 

categories. Files that do not correspond to these categories are not displayed.

see the files.

 

 

Video is played intermittently.

•

Check if the network is stable.

 

• Check if the network cable is properly connected and if the network is

 

 

overloaded.

DLNA connection between

•

The IP address under the same subnetwork should be unique. If they are not,

Player and PC is unstable.

 

IP interference can cause this phenomenon.

 

• Check if you have a firewall enabled.

 

 

If so, disable the firewall function.

BD-LIVE

 

 

I cannot connect to the BD-

•

Check whether the network connection is working or not by using the

LIVE server.

 

Network Status menu.

 

• Check whether the USB memory device is connected to the player.

 

•

The memory device must have at least 1GB of free space to accommodate

 

 

the BD-LIVE service.

 

 

You can check the available size in BD Data Management.

 

• Check whether the BD-LIVE Internet Connection menu is set to Allow(All).

 

• If all above fails, contact the contents provider or update the player to the

 

 

latest firmware.

When using the BD-LIVE

•

The memory device must have at least 1GB of free space to accommodate

service, an error occurs.

 

the BD-LIVE service.

 

 

You can check the available size in BD Data Management.

✎✎ NOTES

 

 

`` When the factory default settings are restored, all stored user BD data is deleted.

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Contents Blu-rayDisc Player Safety Information Class 1 Laser productThis product Utilizes a Laser Accompanying the productImportant Safety Instructions PrecautionsDisc Storage & Management Handling CautionsContents Disc types your player cannot play Region Code Disc Types and Contents your player can playGetting Started Video File Support Supported File FormatsLogos of Discs the player can play Accessories Avchd Advanced Video Codec High DefinitionMusic File Support Picture File SupportTour of the Remote Control Remote ControlInstalling batteries Front PanelConnecting to a TV Connecting to an Audio SystemConnections MethodSettings Wired NetworkConnecting to a Network Router Initial Settings Procedure3D Settings ResolutionTV Aspect Ratio BD Wise Samsung TVs onlyProgressive Mode Movie Frame 24 FsHdmi Colour Format Hdmi Deep ColourDownmixing Mode Network SettingsDynamic Range Control PCM DownsamplingUsing BD-LIVE Initial SettingsNetwork Test Anynet+ HDMI-CECSoftware Upgrade BD Data ManagementDivX Video On Demand BD Parental RatingTerms of Service Agreement ResetMedia Play Contact SamsungTo Play Content From Your PC Buttons on the Remote ControlContent Used for Video PlaybackButtons on the Remote Control used for Music Playback Repeat an Audio CD CD-DA/ MP3Playlist Controlling Music PlaybackUsing the Tools Menu Playing Photo ContentsTroubleshooting AppendixInside. All settings will revert to the factory settings Forgot passwordResolutions Screen Hdcp High-bandwidth Digital Content ProtectionCompliance and Compatibility Notice SpecificationsRepairs Network Service Disclaimer Copy ProtectionLicence Waste Electrical & Electronic Equipment GermanyBlu-ray Disc Player Falls der montierte Stecker nicht für die SicherheitsinformationWarnung Wichtige Sicherheitshinweise VorsichtsmaßnahmenLagerung und Handhabung der Disks Vorsichtsmaßnahmen für den BetriebInhalt 3D-Funktion verwendenErste Schritte Disktypen und Inhalte, die Ihr Player wiedergeben kannRegionalcode Vor der Benutzung des BenutzerhandbuchsUnterstützte Dateiformate Logos der vom Player wiedergegebenen Disk-TypenHinweise für den USB-Anschluss Unterstützte VideodateiAvchd Advanced Video Codec Höchauflösung ZubehörUnterstützte Musikdatei Unterstützte BilddateiformateÜbersicht der Fernbedienung VorderseiteFernbedienung RückseiteAnschlüsse Anschluss an ein FernsehgerätAnschluss an ein Audiosystem Beste Qualität EmpfohlenEinstellungen KabelnetzwerkAnschließen an einen Netzwerk Router Menü Navigation3D-Einstell TV-FormatAuflösung Anzeige EinstellungenFilm-Bildfrequenz 24 fps HDMI-FarbformatHDMI-Deep Color Progressiver ModusPCM-Downsampling Downmix-ModusEinstell. für kabelgeb. Netzwerk NetzwerkeinstellungenNetzwerktest NetzwerkstatusBD-Live Internet-Verbindung Verwenden von BD-LIVEBD-Datenmanagement PIN ändern SoftwareaktualisierungBD-Sicherungsstufe DVD-SicherungsstufeSamsung kontaktieren VertragsbedingungenRücksetzen Per USBTasten auf der Fernbedienung für die Videowiedergabe Inhalte von Ihrem PC wiedergebenSteuern der Videowiedergabe Wiedergabe von selbst aufgenommenen DisksEine Audio-CD CD-DA/MP3 WiederholenDie Musikwiedergabe WiedergabelisteProblembehebung AnhangExtras Menü verwenden Anzeigen von FotosVon BD-LIVE- Service Freien Speicherplatz verfügen Der Bildschirm ist leerWiedergegeben Werksseitigen Standardeinstellungen zurückgesetztÜbereinstimmungs- und Kompatibilitätshinweis ReparaturenTechnische Daten Kopierschutz Netzwerkdienst HaftungsausschlussLizenz Deutschland Ausgenommen von der Garantieleistung sindKorrekte Entsorgung der Batterien dieses Produkts

BD-f5500, BD-f5500e specifications

The Samsung BD-F5500E and BD-F5500 are advanced Blu-ray players that provide an exceptional home entertainment experience. Engineered with the latest technologies, these devices are designed to deliver high-quality video and audio performance, ensuring that users can enjoy their favorite movies and shows in stunning clarity.

One of the standout features of the BD-F5500E and BD-F5500 is their ability to support full HD 1080p video playback. This allows viewers to experience their favorite films and TV shows in remarkable detail, with vibrant colors and sharp images. The players also support a wide range of disc formats, including Blu-ray, DVD, and CD, making them versatile solutions for any media collection.

Additionally, these Blu-ray players come equipped with Smart Hub technology, which allows users to access a variety of streaming services directly from their device. Services like Netflix, YouTube, and Hulu can be seamlessly integrated, providing countless hours of entertainment. The built-in Wi-Fi capability further enhances this feature, enabling users to connect to their home network without the hassle of additional cables.

Samsung has also incorporated advanced audio technologies into the BD-F5500E and BD-F5500. With support for Dolby TrueHD and DTS-HD Master Audio, these players ensure that listeners experience sound as the creators intended. This rich audio experience is complemented by the player’s ability to upscale standard-definition DVDs to near-HD quality, enhancing older content.

The design of the BD-F5500E and BD-F5500 is both sleek and modern, making it a stylish addition to any entertainment setup. Its compact form factor allows for easy placement in media centers without taking up excessive space. The user-friendly interface also enhances accessibility, making navigation through menus and settings a breeze.

Another key characteristic is the quick start feature, which significantly reduces the time it takes to load discs. This ensures that users spend less time waiting and more time enjoying their favorite content. The DVD region-free functionality is a notable advantage, as it allows users to play DVDs from different regions without limitation.

In summary, the Samsung BD-F5500E and BD-F5500 Blu-ray players stand out with their combination of high-definition video playback, smart technology features, advanced audio capabilities, and stylish design. They cater to modern entertainment needs, making them an excellent choice for anyone looking to enhance their viewing experience. Whether watching the latest blockbuster or streaming classic shows, these players deliver on numerous fronts to satisfy any home theater enthusiast.
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