Samsung BD-ES6000 user manual Troubleshooting, Problem Solution

Page 54

Appendix

Troubleshooting

Before requesting service, please try the following solutions.

PROBLEM

SOLUTION

No operation can be performed with the

• Check the batteries in the remote control. They may need replacing.

remote control.

• Operate the remote control at a distance of no more than 6.1m from the

 

player.

 

• Remove the batteries and hold down one or more buttons for several

 

minutes to drain the microprocessor inside the remote control to reset it.

 

Reinstall the batteries and try to operate the remote control again.

The disc does not play.

• Ensure that the disc is installed with the label side facing up.

 

• Check the region number of the Blu-ray Disc/DVD.

The disc Menu does not appear.

• Ensure that the disc has disc menus.

 

 

The prohibition message appears on the

• This message appears when an invalid button is pressed.

screen.

• The Blu-ray Disc/DVD's software doesn't support the feature (e.g., angles).

 

• You've requested a title or chapter number or search time that is out of

 

range.

Play mode differs from the Setup Menu

• Some of the functions selected in the Setup Menu may not work properly if

selection.

the disc is not encoded with the corresponding function.

The screen ratio cannot be changed.

• The Screen Ratio is fixed on your Blu-ray Disc/DVD.

 

• This is not a problem with the player.

No audio.

• Make sure you have selected the correct Digital Output in the Audio Options

 

Menu.

The screen is blank.

• If the HDMI output is set to a resolution your TV cannot support (for

 

example, 1080p), you may not see a picture on your TV.

 

• Press the @button (on front panel) for more than 5 seconds with no disc

 

inside. All settings will revert to the factory settings.

 

• When the factory default settings are restored, all stored user BD data will

 

be deleted.

Forgot password

• Press the @button (on front panel) for more than 5 seconds with no disc

 

inside. All settings including the password will revert to the factory settings.

 

Don't use this unless absolutely necessary.

 

• When the factory default settings are restored, all stored user BD data will

 

be deleted.

54 English

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Contents
Blu-rayDisc Player Accompanying the product Electric shock or personal injuryEnglish Precautions Important Safety InstructionsSafety Information English Disc Storage & Management Safety InformationUsing the 3D function Handling CautionsThis player does not convert 2D content into 3D CopyrightContents Using Smart Hub Smart Hub at a Glance Using the Web Browser Contents EnglishBD-LIVE Disc types and contents your player can play Disc and Format CompatibilityDisc types your player cannot play Region Code Logos of Discs the player can playVideo File Support Getting StartedSupported Formats AACMusic File Support Support RangeKHz 8, 11 Accessories Quick Guide Remote ControlAvchd Advanced Video Codec High Definition Front Panel Rear PanelRemote Control Tour of the Remote ControlInstalling batteries Connecting to a TV ConnectionsConnections English Connecting to an Audio System MethodConnecting to a Network Router Wired NetworkWireless Network Home Screen Initial Settings ProcedureAccess steps may differ depending on the menu you selected Personal preferencesSelected item or confirm a setting Accessing the Settings ScreenButtons on the Remote Control Used for the Settings Menu Detailed Function InformationSettings Settings Menu FunctionsVolume of loud sounds is reduced Lets you choose to have 96Khz PCM signalsCompatible with a 96Khz signal See the digital output selection table onTV using an Hdmi cable You are connecting them to the networkBoot time On your networksUSB port on the rear of the player Settings. The Simple Menu appears\\ Wired USB keyboards are not supported USB keyboard connected to the playerDefault security PIN is Play DivX VOD contentsNetwork and Smart Hub settings FunctionConfiguring Your Network Connection Wired NetworkNetworks and the Internet You can setup a wireless network connection in three ways Getting the Network Settings ValuesWireless Network ĞĞ Wireless General ManualWi-Fi Direct English SettingsĞĞ Wpspbc Soft AP Through the Player Using PBCThrough the Player Using a PIN To Set the Soft AP Security KeyUpgrading Software AllShare SettingsIf you select Dont Upgrade, the player cancels the upgrade By OnlineBy Downloaded By USBBy Disc Click Support on the top rightStandby Mode Upgrade Playing Commercial Video Discs Accessing the AllShare Play ScreenAllShare Play Screen at a Glance AllShare Play ScreenMethod Playing Commercial Audio DiscsMusic Screen Controls Turn the player onMedia Play Playing a Disc with User Recorded ContentUsing the AllShare Network Function To Download the AllShare SoftwareSmart Phone Media PlayControlling Video Playback Buttons on the Remote Control used for Video PlaybackUsing the Tools Menu Disc MenuBonusview Repeating Tracks on an Audio CD Buttons on the Remote Control used for Music PlaybackControlling Music Playback Shuffling Tracks on an Audio CDCreating a Playlist from a CD Ripping192kbps Playing Photo Contents Using the Tools Menu when a file is highlightedEarliest to latest date Login / OutEarliest Date MonthlyDevice or to delete a playlist Press vbuttonThen pressing the vbutton Edit Playlist VbuttonNetwork Services Using Smart HubSmart Hub at a Glance Using the Web Browser Web Browser at a GlanceScroll Up/Scroll Down Yellow C To switch the pointerNetwork Services English Tools To display Tools windowAppendix Compliance and Compatibility NoticeNetwork Service Disclaimer Copy ProtectionAppendix English Appendix LicenceRecommendation EU Only Additional Information Digital Output Hdmi Read/write speed Settings Middle of playbackBD Data Management Disc Menu. Press the Disc Menu buttonResolution according to the contents type Digital Output Selection OpticalTroubleshooting Problem SolutionHdcp High-bandwidth Digital Content Protection If you experience other problemsAuthorized service centre Check if you have a firewall enabledRepairs BD-LIVE serviceOccurs BD-LIVE service Status function. SeeWPA-PSK TKIP/AES SpecificationsWEP OPEN/SHARED WPA2-PSK TKIP/AES@ Warranty Conditions United Kingdom EireCorrect disposal of batteries in this product Web Site
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