Samsung BD-D5250C user manual Appendix, Troubleshooting

Page 59

Appendix

 

 

 

Troubleshooting

Before requesting service, please check the following.

 

 

 

 

PROBLEM

 

SOLUTION

No operation can be performed with the

•• Check the batteries in the remote control. They may need replacing.

remote control.

•• Operate the remote control at a distance of no more than 20 feet.

 

•• Remove batteries and hold down one or more buttons for several minutes

 

to drain the microprocessor inside the remote control to reset it. Reinstall

 

batteries and try to operate the remote control again.

Disc does not play.

•• Ensure that the disc is installed with the label side facing up.

 

•• Check the region number of the Blu-ray Disc/DVD.

Disc Menu does not appear.

•• Ensure that the disc has disc menus.

 

 

The prohibition message appears on the

•• This message appears when an invalid button is pressed.

screen.

•• The Blu-ray Disc/DVD’s software doesn’t support the feature (e.g., angles).

 

•• You’ve requested a title or chapter number or search time that is out of

 

range.

 

Play mode differs from the Setup Menu

•• Some of the functions selected in the Setup Menu may not work properly if

selection.

the disc is not encoded with the corresponding function.

The screen ratio cannot be changed.

•• The Screen Ratio is fixed on your Blu-ray Disc/DVD.

 

•• This is not a problem with the player.

No audio.

•• Make sure you have selected the correct Digital Output in the Audio Options

 

Menu.

 

The screen is blocked

•• If the HDMI output is set to a resolution your TV cannot support (for

 

example, 1080p), you may not see a picture on your TV.

 

•• Press the STOP (

) button (on front panel) for more than 5 seconds with

 

no disc inside. All settings will revert to the factory settings.

 

•• When the factory default settings are restored, all stored user BD data is

 

deleted.

 

08 Appendix

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Contents Please register your product at Blu-rayDisc PlayerBlu-ray Disc Player Features Key featuresBlu-ray Disc Features FCC Note for U.S.A Safety InformationDisc Storage & Management Important Safety InstructionsPrecautions Disc HandlingRestrictions on Playback Maintenance of CabinetDisc Storage Handling CautionsContents Connections 20 Connecting to an Audio System Network Remote Control Initial SettingsReset Change PasswordBD-LIVE Disc types your player cannot play Disc Types and Contents your player can playGetting Started Audio CD CD-DA Blu-ray Disc Compatibility Disc TypesAvchd Advanced Video Codec High Definition Region CodeCopyright 1920x1080 File Extension Container Video Codec Audio Codec ResolutionSupported File Formats Video File SupportMusic File Support AccessoriesLogos of Discs the player can play Front Panel  Rear Panel Upgrades using a network connectionInstalling batteries Tour of the Remote ControlRemote Control Connections Connecting to a TVConnections Connecting to an Audio System Red White Networking with PC for AllShare function Broadband modem Connecting to the NetworkCable Network For AllShare function Wireless NetworkNetworking with PC Wireless IP sharer My Contents SetupMy Contents BD Wise Samsung Players only ResolutionTV Aspect Smart Hub Screen SizeOutput Resolution according to the output modeBlu-ray Disc/E-contents/Digital Contents playback SetupMovie Frame 24Fs Still ModeProgressive Mode Hdmi Color FormatBitstream Digital Output SelectionLets you set 48kHz and 96kHz PCM down- sampling on or off Downmixing ModePCM Downsampling Dynamic Range ControlSetting Up a Wired Connection Manual Network SettingsWired Network Setting Up a Wired Connection AutoPress the buttons to select Wireless General Wireless NetworkSetting Up the Wireless Network Connection Auto Setting Up the Wireless Network Connection Manual Wait until the connection is automatically established Network StatusOne Foot Connection Press the OK buttonBD Data Management Initial SettingsBD-LIVE Internet Connection Anynet+HDMI-CECDivX Video On Demand ResetChange Password Time ZoneGeneral Network Remote ControlSoftware Upgrade Front DisplayBy USB Download in Standby ModeProvides contact information for assistance with your player Contact SamsungDisc Structure Using the Disc MenuBasic Functions PlaybackSearching for a Desired Scene Using the Title MenuUsing the Popup Menu Playing the Title ListRepeating the Title or Chapter Slow Motion PlayStep Motion Play Moving to a Desired Scene DirectlySelecting the Audio Language Selecting the Picture SettingsRepeating a Section Changing to Full ScreenPress the buttons to select the desired Bonusview Setting BonusviewChanging the Camera Angle Selecting the Subtitle LanguageAudio CD CD-DA/MP3 Screen Elements Buttons on the Remote Control used for Music PlaybackPlaying an Audio CD CD-DA/MP3 Listening to MusicPlaylist Repeat an Audio CD CD-DA/MP3Playing back Pictures Using the Tools buttonUsing the Slide Show function Playing a Jpeg filesVideos Playing back a USB Storage Device NoteStarting Smart Hub for the First Time Network ServicesUsing Smart Hub If this occurs, check the Internet connection and try again Or free-of-charge application servicesSmart Hub at a Glance Managed by SamsungCreating an Account Using the KeypadEntering Text, Numbers and Symbols To log in to your Smart TV Account, follow these steps Settings Menu Blue DAccount Log Account ManagementRemove Service Accounts ResetRegister Service Account Change PasswordMove to Folder Edit Mode Menu Yellow CProperties MoveLock To Access Widgets in a FolderNew Folder Rename FolderSamsung Apps Sort Menu Green BFor Pay Apps Help Using the Samsung Apps ScreenSamsung Apps by category My AccountInsert a Blu-ray Disc that supports BD-LIVE Using the colored buttons on your remote with Samsung AppsUsing the AllShare Function Return To return to the previous menuAppendix TroubleshootingAuthorized service center Forgot passwordSettings Don’t use this unless absolutely necessary Deleted If you experience other problemsNetwork Status menu. See BD-LIVE serviceOccurs BD-LIVE service RepairsBD Wise IndexSpecifications Copy Protection Compliance and Compatibility NoticeNetwork Service Disclaimer License Limited Warranty to Original Purchaser ` CIS English Italiano Suomi Polski Hrvatski ประกาศเกี่ยวกับ Cinavia ﺔϴΑήﻌﻟا ﺔϐϠﻟا Questions or COMMENTS?

BD-D5250C specifications

The Samsung BD-D5250C is a notable addition to the world of Blu-ray players, specifically designed to deliver high-quality audio and video experiences. This model stands out for its sleek design and advanced technological features, making it an attractive option for home entertainment enthusiasts.

One of the most prominent features of the BD-D5250C is its ability to play a variety of disc formats. It supports Blu-ray discs, DVDs, and CDs, allowing users to enjoy a wide range of media without needing multiple devices. With Full HD 1080p video output, it ensures stunning clarity and detail, enhancing the viewing experience significantly. The player also includes upscale capabilities to improve the quality of standard DVDs, converting them to near-HD quality for a better visual experience.

The Samsung BD-D5250C is equipped with Smart Hub technology, which provides users with access to a range of streaming services, including popular platforms like Netflix, YouTube, and Hulu. This feature enables users to enjoy their favorite content without the need for additional devices, streamlining the home entertainment experience. The player is also compatible with various multimedia formats, allowing users to play videos, music, and view photos stored on USB devices or shared over a home network.

Another key highlight of the Samsung BD-D5250C is its integration of advanced audio technologies. It supports high-definition audio formats such as Dolby TrueHD and DTS-HD Master Audio, ensuring that users experience pristine sound quality that matches the visual fidelity. This combination of sound and picture quality contributes to an immersive home theater experience.

Connectivity is another strong suit of the BD-D5250C, featuring HDMI, USB, and Ethernet ports. The HDMI output ensures that the player can be easily connected to high-definition TVs, while the USB port allows for direct playback from external drives. The Ethernet connection opens pathways for firmware updates and streaming content from the internet.

In summary, the Samsung BD-D5250C Blu-ray player merges versatility and advanced technology to provide a compelling solution for home entertainment needs. With its wide format compatibility, Smart Hub features, premium audio performance, and ample connectivity options, it represents a significant step forward in enjoying multimedia content in the comfort of your living room.
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