07
Problem
No picture is displayed or the picture is not displayed properly.
Check | Remedy |
Is the video cable properly connected? | • Connect the cable properly according to the connected |
| devices (page 15). |
| • Insert the cable firmly and all the way in. |
|
|
Is the video cable damaged? | If the cable is damaged, replace it with a new one. |
|
|
Is the input setting on the connected TV or AV receiver or | Read the operating instructions of the connected components |
amplifier right? | and switch to the proper input. |
|
|
Are you viewing the picture from the video output terminal | Press VIDEO SELECT to switch the video output terminal to be |
selected with VIDEO SELECT? | viewed (page 25). |
| If Pure Audio is set to Mode 2, video signals are only output |
| from the selected output terminal (page 53). |
|
|
Is the output video resolution properly set? | Use OUTPUT RESOLUTION to switch to a resolution at which |
| the video and audio signals are output (page 25). |
•Is the player connected with an HDMI cable other than a High Speed HDMI™ cable (with a Standard HDMI™ cable)?
•Are you using an HDMI cable with
1080p or Deep Color video signals may not be output properly, depending on the HDMI cable being used or the player’s settings. Press while pressing on the player’s front panel to restore the video outputs to the factory default settings. After this, if you wish to output the video signals with 1080p or Deep Color, connect the TV using a High Speed HDMI™ cable without
66
Is Pure Audio set to Mode 1? | When set to Mode 1, no picture is displayed during playback |
| (page 53). |
| Is a DVI device connected? | The picture may not be displayed properly if a DVI device is | |
|
| connected. | |
|
|
| |
| Is HDMI Color Space properly set? | Change the HDMI Color Space setting (page 45). | |
|
|
| |
Picture freezes and the front |
| • Press STOP to stop playback, then restart playback. | |
panel and remote control |
| • If the playback cannot be stopped, press STANDBY/ON | |
buttons stop working. |
| on the player’s front panel to turn off the power, then turn the | |
|
| power back on. | |
|
| • If the power cannot be turned off, press and hold | |
|
| STANDBY/ON on the player’s front panel for over 5 | |
|
| seconds. The power will turn off. | |
|
|
| |
Motion is unnatural or | Is the output video resolution set to 1080/24p? | • The picture may not be displayed properly, depending on the | |
picture is not clear. |
| source. Set the resolution to something other than 1080/24p. | |
|
| • Change the Pure Cinema setting (page 40). | |
|
|
| |
No picture is displayed or |
| With some discs, it may not be possible to output the video | |
picture is not output in high |
| signals from the VIDEO output terminals, the | |
definition when playing BDs. |
| terminal or the COMPONENT VIDEO output terminals. In this | |
|
| case, connect using an HDMI cable (page 15). | |
|
|
| |
• Picture is disturbed during |
| • This player supports Macrovision analog copy protection | |
playback. |
| technology. With some TVs (such as with | |
• Picture is dark. |
| the picture will not be displayed properly when the copy | |
|
| protected DVD title is played. This is not a malfunction. | |
|
| • If the player and TV are connected via a DVD recorder/video | |
|
| deck, etc., the picture will not be displayed properly due to | |
|
| analog copy protection. Connect the player and TV directly. | |
|
|
| |
• Picture is stretched. | Is the TV’s aspect ratio properly set? | Read the TV’s operating instructions and set the TV’s aspect | |
• Picture is cropped. |
| ratio properly. | |
• Aspect ratio cannot be | Is TV Aspect Ratio properly set? | Set TV Aspect Ratio properly (page 44). | |
switched. |
|
| |
Is 4:3 Video Out properly set? | Set 4:3 Video Out properly (page 44). | ||
| |||
|
|
| |
| Is DVD 16:9 Video Out properly set? | Set DVD 16:9 Video Out properly (page 44). | |
|
|
| |
|
| When video signals with a resolution of 1080/24p, 1080/60i, | |
|
| 1080/60p or 720/60p are being output from the HDMI OUT | |
|
| terminals or the COMPONENT VIDEO output terminals, they | |
|
| may be output with an aspect ratio of 16:9 even if TV Aspect | |
|
| Ratio is set to 4:3 (Standard) (page 44). | |
|
|
| |
| Is Anamorphic Zoom set to On? | Set Anamorphic Zoom to Off (page 52). | |
|
|
| |
Picture is interrupted. |
| The picture may be interrupted when the resolution of the | |
|
| recorded video signal switches. Press OUTPUT RESOLUTION | |
|
| to select a setting other than Auto, 1080/24p or Source Direct | |
|
| (page 25). | |
|
|
|
En