RCA RCR4273, RCR4373 owner manual Troubleshooting, Limited Lifetime Warranty

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Troubleshooting

Problem: The remote does not operate your component.

You must put the remote in the correct mode by pressing the corresponding component key (TV, SAT•CBL, DVD•VCR, DVR•AUX) so the remote knows which component you want to operate.

Remove any obstacles between the remote and the component. Make sure to aim the remote at the IR sensor on the component.

Make sure the batteries are fresh and are properly installed. (See Battery Installation on page 1.) Replace the batteries with two new AAA batteries, if necessary. Reprogramming may be required.

Reset the remote. Remove the batteries, then press and hold the number 1 key on the remote for several seconds to reset the microprocessor inside the remote. Release the number 1 key, reinstall the batteries, and press the POWER key. If the LED lights up, reprogram the remote and try again. If the LED doesn’t light up, replace the batteries with new ones.

Problem: The remote can’t be programmed to operate your component.

If you are testing the remote after you have entered the code, you may be too far away from the component or at a wrong angle. This remote uses IR (infrared) technology to communicate with components. The remote sends the code, and the component’s IR sensor reads the code. Therefore, there must be an unobstructed path between the remote and the IR sensor on the component. Move closer and make sure you point the remote at the component (DVD player or VCR when programming the DVD•VCR key; TV when programming the TV key; satellite or cable box when programming the SAT•CBL key, DVR or auxiliary component when programming the DVR•AUX key).

If you’ve used the Direct Entry programming methods to enter the codes for your brand and the unit is still not functioning properly, try one of the Code Search methods. (See pages 3–5.)

To control combo units, like TV/VCRs or TV/DVDs, you must program the individual corresponding component keys to control each part of the combo unit. Once programmed successfully, the TV key controls the TV functions, and the DVD•VCR key controls the VCR or DVD functions. There is a specific section in the Code Lists for combo units. The codes in this section should be tried first using Direct Code Entry on the TV and DVD•VCR keys. If this is unsuccessful, follow the normal programming methods for both the TV and the DVD•VCR keys.

Make sure the batteries are fresh and are properly installed.

Problem: The remote doesn’t perform commands properly.

You must put the remote in the correct mode by pressing the corresponding component key (TV, SAT•CBL, DVD•VCR, DVR•AUX) so the remote knows which component you want to operate.

Make sure component is “ready” (e.g., DVD player has disc loaded; VCR has tape loaded, etc.).

You may have pressed an invalid key for the mode the remote is in.

If you’re trying to turn on an RCA, GE, or PROSCAN component, press the component key (TV, SAT•CBL, DVD•VCR, DVR•AUX) instead of the POWER key.

If you’re trying to enter a channel number directly, try pressing the ENTER key after entering the channel number as this is a requirement of certain models and brands.

There is a possibility that a programmed code may only be able to control some of your component features (e.g., only turns a component on and off). To confirm that the component key is programmed with the correct code for maximum functionality, test the component. Attempt to control a variety of the component’s functions with the remote. If some of the features of your components do not work, try programming the remote with a different code in the list using the Direct Code Entry Method, until you find the code that allows the remote to control the majority of your component’s functions. Different codes can provide different levels of functionality.

Problem: The LED does not light when you press a key.

You may have pressed an invalid key for the mode the remote is in. You must put the remote in the correct mode by pressing the corresponding component key (TV, SAT•CBL, DVD•VCR, DVR•AUX) so the remote knows which component you want to operate.

Make sure the batteries are fresh and are properly installed. (See Battery Installation on page 1.) Replace the batteries with two new AAA batteries, if necessary. Reprogramming may be required.

Problem: The VCR won’t record.

Make sure the remote is in DVD•VCR Mode.

Make sure the tape is properly loaded in the VCR.

Make sure the tape is not write-protected. If the safety tab is removed the tape is write-protected, and you cannot record onto that tape.

Problem: The remote will not change channels on component.

You must put the remote in the correct mode by pressing the corresponding component key (TV, SAT•CBL, DVD•VCR, DVR•AUX) so the remote knows which component you want to operate.

Press the ENTER key after you enter a channel number.

Remove any obstacles between the remote and the component. Make sure to aim the remote at the IR sensor on the component.

Problem: The component’s menu does not appear on the TV screen.

Make sure you have connected your component to your TV properly and selected the correct input. (See your components’ Owner’s Manuals for proper connection procedures.)

You must put the remote in the correct mode by pressing the corresponding component key (TV, SAT•CBL, DVD•VCR, DVR•AUX) so the remote knows which component you want to operate.

Menu access isn’t supported for all brands. If that’s the case, you’ll need to use your original remote control to access menu functions for these components.

For more information, please visit www.rca.com

Limited Lifetime Warranty

Audiovox Electronics Corporation (the “Company”) warrants to you the original retail purchaser of this product that should it, under normal use and conditions, be proven defective in material or workmanship during its lifetime while you own it, such defect(s) will be repaired or replaced (at the Company’s option) without charge for parts and repair labor. To obtain repair or replacement within the terms of this Warranty, the product is to be delivered with proof of warranty coverage (e.g. dated bill of sale), specification of defect(s), transportation prepaid, to the Company at the address shown below.

This Warranty does not cover product purchased, serviced or used outside the United States or Canada. This Warranty is not transferable and does not extend to costs incurred for installation, removal or reinstallation of the product.

This Warranty does not apply if in the Company’s opinion, the product has been damaged through alteration, improper installation, mishandling, misuse, neglect, accident, or the simultaneous use of different battery types (e.g. alkaline, standard or rechargeable).

THE EXTENT OF THE COMPANY’S LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT PROVIDED ABOVE AND, IN NO EVENT, SHALL THE COMPANY’S LIABILITY EXCEED THE PURCHASE PRICE PAID BY PURCHASER FOR THE PRODUCT.

This Warranty is in lieu of all other express warranties or liabilities. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED TO DURATION OF THIS WARRANTY. IN NO CASE SHALL THE COMPANY BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER. No person or representative is authorized to assume for the Company any liability other than expressed herein in connection with the sale of this product.

Some states/provinces do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damage so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights and you may also have other rights, which vary from state/province to state/province.

U.S.A.: Audiovox Electronics Corporation, 150 Marcus Blvd., Hauppauge, New York 11788

CANADA: Audiovox Return Center, c/o Genco, 6685 Kennedy Road, Unit 3, Door 16, Mississauga, Ontario L5T 3A5

©2007 Audiovox Corporation

Trademark(s) ® Registered

Accessories Group

RCR4273 US 03

111 Congressional Blvd., Suite 350

RCR4373 US 03

Carmel, IN 46032

 



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Contents Universal Remote Control Four-Component Universal RemoteProgramming Your Remote RCA Easy Interactive Code Finder Testing the Code for Maximum FunctionalityBrand Code Search and Entry Dvdvcr KeyDirect Code Entry Manual Code Search and EntryProgramming the Dvdvcr Key to Control a VCR Auto Code Search and Entry Programming the Dvraux Key To Control Other ComponentsExiting a Menu Mode Using the Remote to Control Your ComponentsAccessing Component Menus and Guides Code RetrievalTroubleshooting Limited Lifetime Warranty