Samsung HCN5527W, PCN5425R, HCN473W, HCN4727W, HCN436W, HCN553W Chapter Five, Identifying Problems

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Chapter Five

T R O U B L E S H O O T I N G

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest service center.

Identifying Problems

Problem	Possible Solution

Poor picture.	Try another channel.
	Adjust the antenna.
	Check all wire connections.
Poor sound quality.	Try another channel.
	Adjust the antenna.

No picture or sound.	Try another channel.
	Press the TV/Video button.
	Make sure the TV is plugged in.
	Check the antenna connections.
No color, wrong colors or tints.	Make sure the program is broadcast in color.
	Adjust the picture settings.
Picture rolls vertically.	Adjust the antenna.
	Check all wire connections.

The TV operates erratically.	Unplug the TV for 30 seconds, then try
	operating it again.

Your remote control does not	Press the “MODE” button to put your remote
operate your TV.	control in the “TV” mode.

The TV won’t turn on.	Make sure the wall outlet is working.

Note
Wide TV(16:9)

:If you watch a still image or the screen in the Normal(4:3) aspect ratio format for a long time, images may be burned onto the screen.

Normal TV(4:3)

:If you watch a still image or the screen in the Wide(16:9) aspect ratio format for a long time, images may be burned onto the screen.

5.1 CHAPTER FIVE: TROUBLESHOOTING

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Contents Owner’s Risk of Electric Shock Do not Open Thank You for Choosing Samsung Example Antenna Grounding Safety Operation InstallationYour New TV Special Features TroubleshootingList of Features Chapter OneFamiliarizing Yourself with The TV Using the Component Shelf Front or Side Panel Jacks´ Video Input jack Audio Input jacksRear Panel Jacks Depending on the model Antenna terminals Video Input jack´ AUDIO-VIDEO Monitor Output jacks Video Input jacksRemote Control Power´ +100 StillMain± Mode ˘ R.surf¿ S.Mode ¸ P.ModeConnecting VHF and UHF Antennas Antennas with 300-ohm Flat Twin LeadsConnecting Cable TV Antennas with 75-ohm Round LeadsSeparate VHF and UHF Antennas Cable without a Cable BoxConnect this cable to a two-way splitter Connecting to a Cable Box that Descrambles Some ChannelsCable with a Cable box that Descrambles All Channels S TA L L AT I O N Connecting a VCR Connecting a Second VCR to Record from the TV Connecting a Camcorder Connecting a DVD Player, DTV Set-Top Box 480i, 480p Connecting to Y, PB, PRConnecting a DTV Set-Top Box Connecting to Y, PB, PR 480pConnecting to DVI Digital Visual Interface480p, 720p Installing Batteries in the Remote Control Install two AAA size batteries Replace the coverPlug & Play Feature Press the Power buttonTurning the TV On and Off Message Plug & Play is displayedIf you want to reset this feature Using the Perfect Focus Feature Adjusting Manual Convergence Adjust Red Convergence Press the Display button on the remote control Viewing the Menus and On-Screen DisplaysViewing the Menus Viewing the DisplaySelecting a Menu Language Selecting the Antenna InputSelecting the Video Signal-source Memorizing the ChannelsStoring Channels in Memory Automatic Method Adding and Erasing Channels Manual MethodUsing the Channel Buttons Using the Number ButtonsUsing the Previous Channel Changing ChannelsTo View Your Favorite Channels Selecting Your Favorite ChannelsTo Store Your Favorite Channels Adding and Erasing Channels Manual Method Labeling the Channels Press CH or CH to tune to the channel that will be labeledSelect Channel, then Left-most field will be highlightedPicture Control Customizing the PictureUsing Automatic Picture Settings Press the Menu button. Picture icon will be high- lightedAdjusting the Volume Using MuteSound Control Selecting the Color ToneCustomizing the Sound Press the Menu button exitUsing Automatic Sound Settings Alternate methodPress the CH or Setting the ClockOption 1 Setting the Clock Manually Press the Menu Press the VOL + button to select Auto clock set OnViewing an External Signal Source Star icon*will appear Fine Tuning ChannelsPress the VOL + or VOL button to adjust the fine tuning Digital Noise Reduction Changing the Screen Size 43 TVWide TV Press the Aspect button to change the screenUsing the R.surf feature Setting the On/Off Timer Select Function, thenPress the Sleep button on the remote control Setting the Sleep TimerWhen finished, press the VOL + button Extra sound settings Surround, Auto Volume, Melody, BBE SurroundChoosing a Multi-Channel Sound MTS Soundtrack Select Sound, thenSelect MTS, then Press Select Mono, SAP, orSelect Caption or Text Viewing Closed CaptionsSelect Mode, then press Viewing Picture-in-Picture Activating Picture-in-PictureSelecting a Signal Source Antenna or Cable for PIP Selecting a Signal Source External A/V for PIPSelect PIP, then press VOL + buttonSwapping the Contents of the PIP Image and Main Image Changing the Size of the PIP WindowScanning the Available Channels Changing the Location Rotating in PIP modeChanging the PIP Channel Using the V-Chip Setting Up Your Personal ID Number PINEnter Pin screen will appear. Enter your 4-digit PIN number While the Change pinHow to Enable/Disable the V-Chip How to Set up Restrictions Using the TV guidelinesTV Guidelines screen will appear General audienceParent Guidance TV-14Or CH Mpaa rating screen will appear Viewing the Demonstration Picture icon will beHighlighted blinking Select DemonstrationTurn off your VCR or Customizing Your Remote ControlSetting Up Your Remote Control to Operate Your VCR or DVD Setting Up Your Remote Control to Operate Your Cable Box VCR Codes Cable BoxCodes DVD CodesIdentifying Problems Chapter FiveSpecifications Cleaning and Maintaining Your TVUsing Your TV in Another Country M O Appendix A.3