Samsung HL-S6165W manual Troubleshooting, Problem Possible Solution

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Appendix

Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest Samsung authorized service center.

Problem	Possible Solution
Poor picture quality.	Try another channel. Adjust the antenna.
	Check all wire connections.

Poor sound quality.	Try another channel. Adjust the antenna.
	Make sure the MUTE button is off.

No picture or sound.	Try another channel. Press the SOURCE button.
	Make sure the TV is plugged in.
	Check the antenna connections.
	Check that the Mute feature is off.

No color, wrong colors or tints.

Make sure the program is broadcasted in color. Adjust the picture settings.

Picture rolls vertically.	Adjust the antenna. Check all wire connections.
	If you are using a VCR, check the tracking.

The TV operates erratically.	Unplug the TV for 30 seconds, then try operating it
	again.

Your remote control does not	Press the “TV” button to put your remote control
operate your TV.	into “TV” mode. Make sure the remote has batteries.
The TV won’t switch on.	Make sure the wall outlet is working.
	Make sure the TV is plugged in.
	Make sure the remote has batteries.

Digital broadcasting screen	Please check the digital signal strength and input
problem.	antenna.

The visual qualities of digital	The visual qualities of digital channels may vary
channels vary.	depending on the original production method (analog
	or digital).
	➔ If the original production method is digital: High
	visual quality program.
	➔ If the original production method is analog: The
	digital program displayed on the screen is
	originally an analog program which has been
	converted. The visual quality is of an SD grade.

Although the TV caption shows HD, the visual quality is not satisfactory.

The HD caption that appears when switching channels or when pressing the Information button on the remote control means the selected channel is simply a digital channel. If the broadcasting station converts an analog signal into digital and transmits the signal, the visual quality may not be perfect.

(Applied to Set Top Box built-in model only.)

•The display panel used for the DLP TV is composed of many tiny pixels. These pixels may occasionally appear on the screen.

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Contents Owner’s Instructions Digital Television Services What is Digital Television?Guide to Digital TV Digital Picture QualityHow difficult is it to receive DTV signals indoors? Table of Contents 104 M S U N G Your New Wide TV Your New Wide TV Viewing PositionList of Features Checking AccessoriesRight side buttons Side Panel JacksFront Panel LED Indicators Indicator Light KeyRemote Control Sensor HL-S4265W/HL-S5065W/HL-S5665W/HL-S6165W/HL-S6765WRear Panel Jacks Remote Control Installing Batteries in the Remote Control Connections Antennas with 75-ohm Round Leads Connecting VHF and UHF AntennasConnections Cable with a Cable Box that Descrambles All Channels Connecting Cable TVCable without a Cable Box Connections Connecting a Second VCR to Record from the TV Connecting a VCRConnecting a VCR to the Video or S-Video/Audio jack Connecting a Camcorder Connecting a DVD Player Connecting to Y, PB, PRConnecting a DTV Set-Top Box Connecting to Hdmi High Definition Multimedia InterfaceConnecting a Digital Audio System Connecting to DVI Digital Visual InterfaceConnecting to an Analog Amplifier Operation Turning the TV On and Off Plug & Play FeatureOperation Auto Program Option 1 Setting the Clock Automatically Option 2 Setting the Clock ManuallyViewing the Display Viewing the Menus and On-Screen DisplaysViewing the Menus Setup Selecting a Menu LanguageSelecting the Video Signal Source Memorizing the ChannelsSelects a cable signal type for your location Using the Channel Buttons Using the Number ButtonsUsing the Button Changing ChannelsCustomizing Your Remote Control Setting Up the Remote to Operate Your VCRSetting Up the Remote to Operate Your Cable Box Setting Up the Remote to Operate Your DVD Setting Up the Remote to Operate Your Set Top Box Remote Control Codes VCRCable BOX Samsung DVD Setting the Clock Option 1 Setting the Clock ManuallyOption 2 Setting the Clock Automatically Setting the On/Off Timer TimeSetting the Sleep Timer Alternate methodViewing an External Signal Source Setting the Signal SourceAssigning Names to External Input Mode Channel Control Channel Control Selecting Your Favorite ChannelsTo View Your Favorite Channels list To Watch Favorite channelsViewing the Channel Lists Editing the Channel Lists Press the or button to select Default List mode Labeling the Channels Analog Digital LNA Low Noise Amplifier M S U N G Picture Control Changing the Picture Standard Picture ControlPicture Control Customizing the Picture Settings Resetting the Picture Settings to the Factory Defaults Changing the Picture Size Digital Noise Reduction Viewing the DNIe Demonstration DNIeTM Digital Natural Image engineSetting the My Color Control Mode Using the Easy Control MenuCustom Settings Select My Color ControlUsing the Color Weakness Enhancement Feature Setting the Film Mode Freezing the Picture Setting the Blue Screen Mode M S U N G Sound Control Adjusting the Volume Using the Mute ButtonSound Control Sound ControlUsing Automatic Sound Settings Sound Balance AdjustmentAuto Volume Choosing a Multi-Channel Sound MTS track Multi-Track Sound Selecting the Internal Mute Setting the On/Off Melody Setting up DNSe Digital Natural Sound engine Sound Reset If Game Mode is OnSpecial Features Special Features Setting the Function HelpMenu Transparency Level If Game Mode is On Using Game ModeRestrictions on Game Mode Caution Using the V-Chip How to Change Your PasswordHow to Enable/Disable the Rating Controls Chip Lock OffHow to Set up Restrictions Using TV Parental Guidelines TV Parental Guidelines How to Set up Restrictions Using Mpaa Rating TV FCC Content Category Important Notes About Parental LocksTV FCC Age-Based Ratings Mpaa Rating System MoviesHow to Set up Restrictions Using Canadian English Press the … or † button to select a appropriate restriction How to Set up Restrictions Using Canadian French Canadian French Using the V-Chip for Digital channels Rating title Viewing Closed Captions On-Screen Text Messages CC1 CC2 CC3 CC4 Viewing Closed Captions On-Screen Text Messages Return to Default SizeFont Style Foreground ColorPC Display Using Your TV as a Computer PC Display How to Connect Your PC to the TVConnecting a PC 15p D-SUB to the TV PC DisplaySetting up Your PC Software Based on Windows XP Display Modes Adjusting the Picture Quality Changing the Picture Position Adjusting the Picture Quality and Position Automatically Few seconds later Press the Exit button to exitChanging the Picture Size PC Mode Viewing the Current Resolution Initializing the Picture Settings Appendix Why do I need to replace the lamp? When do I need to replace it?Check before lamp replacement AppendixEnglish Troubleshooting Problem Possible SolutionSpecifications Cleaning and Maintaining Your TVUsing Your TV in Another Country This page is intentionally Left blank This page is intentionally Left blank Contact Samsung WORLD-WIDE Country Customer Care Center Web Site Address

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