Samsung HCM4715W, HCM653WB, HCM553WB, HCM5525WB, HCM474W manual Chapter Five, Identifying Problems

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Chapter Five

T R O U B L E S H O O T I N G

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest service center.

Identifying Problems

Problem	Possible Solution

Poor picture.	Try another channel.
	Adjust the antenna.
	Check all wire connections.

Poor sound quality.	Try another channel.
	Adjust the antenna.

No picture or sound.	Try another channel.
	Press the TV/Video button.
	Make sure the TV is plugged in.
	Check the antenna connections.

No color, wrong colors or tints.	Make sure the program is broadcast in color.
	Adjust the picture settings.

Picture rolls vertically.	Adjust the antenna.
	Check all wire connections.

The TV operates erratically.	Unplug the TV for 30 seconds, then try
	operating it again.

Your remote control does not	Press the “MODE” button to put your remote
operate your TV.	control in the “TV” mode.

The TV won’t turn on.	Make sure the wall outlet is working.

Note

Wide TV(16:9): If you watch a still image or the screen in the Normal(4:3) aspect ratio format for a long time, images may be burned onto the screen.

Normal TV(4:3): If you watch a still image or the screen in the Wide(16:9) aspect ratio format for a long time, images may be burned onto the screen.

5.1 CHAPTER FIVE: TROUBLESHOOTING

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Contents Owner’s Risk of Electric Shock Do not Open Thank You for Choosing Samsung Example Antenna Grounding Safety Installation Your New TVOperation Special Features TroubleshootingList of Features Chapter OneFamiliarizing Yourself with The TV ´ Video Input jack Using the Component ShelfFront or Side Panel Jacks Audio Input jacks´ AUDIO-VIDEO Monitor Output jacks Rear Panel JacksAntenna terminals ¨ Audio Input jacks Video Input jacks´ +100 Remote ControlPower StillMain¿ S.Mode ± Mode˘ R.surf ¸ P.ModeConnecting VHF and UHF Antennas Antennas with 300-ohm Flat Twin LeadsSeparate VHF and UHF Antennas Connecting Cable TVAntennas with 75-ohm Round Leads Cable without a Cable BoxThis terminal might be labeled Connecting to a Cable Box that Descrambles Some ChannelsCable with a Cable box that Descrambles All Channels ANT IN, VHF IN, or simply,Install AT I O N Connecting a VCR Connecting a Camcorder Connecting a Second VCR to Record from the TVConnecting a DVD Player, DTV Set-Top Box 480i, 480p Connecting to Y, PB, PRConnecting a DTV Set-Top Box 480p Installing Batteries in the Remote Control Install two AAA size batteries Replace the coverMake sure to match the + Press the Power button Plug & Play FeatureYou can also use the Power button on the front panel Turning the TV On and OffCH or CH button. refer to Setting the clock on 1Press the Menu buttonUsing the Perfect Focus Feature You can also select PerfectFocus by pressing the Perfect Focus button Adjusting Manual Convergence Adjust Red Convergence If a horizontal red line is visible, useViewing the Menus and On-Screen Displays Viewing the MenusViewing the Display Selecting a Menu Language Selecting the Antenna InputSelecting the Video Signal-source Memorizing the ChannelsStoring Channels in Memory Automatic Method TV automatically cyclesAdding and Erasing Channels Manual Method Using the Previous Channel Using the Channel ButtonsUsing the Number Buttons Changing ChannelsCan be set as Favorite channels Selecting Your Favorite ChannelsTo Store Your Favorite Channels To View Your Favorite ChannelsAdding and Erasing Channels Manual Method Press CH or CH to tune to the channel that will be labeled Labeling in the A/V modeLabeling the Channels Select Channel, thenCustomizing the Picture After adjusting an item,Picture Control Gauge will automatically disappearafter about 4 secondsUsing Automatic Picture Settings Press the Menu button. Picture icon will be high- lightedSound Control Adjusting the VolumeUsing Mute Selecting the Color ToneCustomizing the Sound Press the Menu button exitUsing Automatic Sound Settings When selecting the hours, be Setting the ClockOption 1 Setting the Clock Manually Sure to select the proper time of day AM or PMPress the Menu Press the VOL + button to select Auto clock set OnPress the CH button to select Time Zone Press the VOL + or VOL button to adjust the fine tuning Fine Tuning ChannelsAfter you adjust the fine tuning Star icon*will appearDigital Noise Reduction Wide TV Changing the Screen Size43 TV Press the Aspect button to change the screenUsing the R.surf feature Setting the On/Off Timer Before using the timer, you mustSelect Function, then Select Off during this step Setting the Sleep TimerTo deactivate the On time If no function buttonsExtra sound settings Surround, Auto Volume, Melody, BBE SurroundQuick way to access the MTS Choosing a Multi-Channel Sound MTS SoundtrackSelect Mode, then press Viewing Closed CaptionsDifferent channels and fields Select Caption or TextViewing Picture-in-Picture Quick way to access the PIPMenu Simply press the PIP button on the remote control Activating Picture-in-PictureQuick way to access the signal Selecting a Signal Source Antenna or Cable for PIPSelecting a Signal Source External A/V for PIP Select PIP, then pressSwapping the Contents of the PIP Image and Main Image Changing the Size of the PIP WindowChanging the PIP Channel Simply press the PIP CH button on the remote controlChanging the Location Rotating in PIP mode Scanning the Available ChannelsQuick way to access the V-Chip Using the V-ChipSetting Up Your Personal ID Number PIN Menu Simply press the V.Chip button on the remote controlHow to Enable/Disable the V-Chip How to Set up Restrictions Using the TV guidelinesParent Guidance TV Guidelines screen will appearGeneral audience TV-14Or CH Mpaa rating screen will appear Highlighted blinking Viewing the DemonstrationPicture icon will be Select DemonstrationRemote control has four Customizing Your Remote ControlSetting Up Your Remote Control to Operate Your VCR or DVD Make sure you enter 3 digitsSetting Up Your Remote Control to Operate Your Cable Box Codes VCR CodesCable Box DVD CodesIdentifying Problems Chapter FiveCleaning and Maintaining Your TV Using Your TV in Another CountrySpecifications