Mitsubishi Electronics WD-52327, WD-62327 manual Troubleshooting, Problem Possible Solution

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Troubleshooting

 

Problem

 

Possible Solution

1.

The TV remote control does not work.

Check that the batteries are installed correctly.

 

 

Check that the selected switch is set to “TV”.

 

 

Be no further than 20 feet from the TV when using the remote control.

 

 

 

2.

The TV takes several seconds to respond to

• Press ENTER after a channel number to avoid delays.

 

channel commands.

Use the three digit number, i.e 002 for channel 2.

 

 

 

3.

You cannot access a channel.

• Use number keys instead of CHANNEL up/down.

 

 

• Be sure the channel you want to view is in memory.

 

 

Check that the TV is turned to the correct input source for that

 

 

 

channel, by pressing the INPUT button.

 

 

Make sure the V-Chip Lock is not set (pages 44-45).

 

 

 

 

4.

On-screen displays appear each time you

This is part of normal TV operation.

 

change a function.

 

 

 

 

 

5.

The TV cannot be programmed to turn on

• The TV may be locked.

 

automatically.

The clock may not be set.

 

 

 

6.

There is no sound even when the volume is

• Check to see if the MUTE button is on.

 

turned up.

The TV’s “Listen to:” setting may be set to SAP.

 

 

Check that “TV Speakers” setting is On.

 

 

 

7.

You have forgotten your lock passcode.

• See Appendix A, Bypassing the V-Chip Lock (page 57).

 

 

 

8.

Connected devices do not work correctly

• Energy mode has been set to Low. Change to Standard (page 36).

 

when the TV is off.

 

 

 

 

 

9.

Lamp indicator light is a constant red.

• Turn the TV off for at least 2 minutes. Turn back on. If light is still

 

 

 

red, the lamp has failed, replace it. See Appendix F for lamp

 

 

 

replacement information.

 

 

 

 

10.

Lamp indicator light is a constant yellow.

Lamp’s elapsed time has exceeded 5,000 hours. Purchase a new

 

 

 

lamp. See Appendix F for lamp replacement information.

 

 

 

 

11.

Lamp indicator light is a flashing yellow.

Lamp cover door is open or lamp cartridge is not secure. See

 

 

 

Appendix F for lamp replacement information.

 

 

 

 

12.

Status indicator light is a constant yellow.

Operating temperature or room temperature has exceeded proper

 

 

 

levels. Clean the TV’s dust filter or cool the room. See AppendixE

 

 

 

for filter cleaning information.

 

 

 

 

13.

Status indicator light is a constant/flashing

Service is required. Contact your dealer or a Mitsubishi Authorized

 

red.

 

Service Center to arrange for a service evaluation listings of

 

 

 

Mitsubishi Authorized Service locations can be obtained from our

 

 

 

web site, www.mitsubishi-tv.com or by calling 1-800-332-2119.

 

 

 

 

14.

PIP does not display a picture.

Make sure the V-Chip Lock is not set (page 44-45).

 

 

Not all inputs can be displayed as a PIP (page 20).

 

 

 

 

15.

The sound does not match the screen

The TV’s “Listen to:” setting may be set to SAP.

 

picture.

If using stereo or A/V receiver speakers, check input selection on the

 

 

 

stereo or A/V receiver.

 

 

• If using stereo or A/V receiver, check that AUDIO is from MONITOR

 

 

 

OUT on TV’s back panel.

 

 

 

 

16.

There is a large black or gray rectangle on

TV closed captioning has been set to “text” mode, but no text

 

the screen.

 

information is being broadcast. Turn Off in the CAPTIONS menu

 

 

 

(page 38).

 

 

 

17.

Picture is out of focus.

• Check the Sharpness settings (page 52).

 

 

 

18.

You cannot see a picture when you play a

• If you connected your VCR with A/V cables, use the INPUT button to

 

VCR tape.

 

select the Input source (INPUT-1, INPUT-2, or INPUT-3) that the VCR

 

 

 

is connected to.

 

 

Check your VCRs owner’s guide for further troubleshooting.

 

 

 

 

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Contents Owner’s Guide Visit our website atStand Requirement Lamp Cool Down Contents Important Safeguards Important Safeguards OverloadingThank You for Your Purchase Chapter Television OverviewTV Accessories Special FeaturesFront Control Panel IndicatorsReset Input-3Back Panel Input/Output Back PanelConnecting How Connections Affect the PIP and POPFor antenna with twin flat leads Connecting an Antenna or Wall Outlet CableSeparate UHF and VHF Antennas For cable or antenna with coaxial leadConnecting an Antenna to a Cable Box or VCR Connect two coaxial cables as followsAntenna to Cable Box and VCR Connect three coaxial cables as followsStereo Audio System ReceiverConnecting a DVD Player or Other S-Video Device DVD Player with Component Video RecommendedConnecting a DTV Receiver DTV Connectors and AdaptorsDTV Receiver with Component Video Connections Recommended DTV Receiver with RGB Video Connections DTV Receiver witH RGB connectionsConnecting MonitorLink/DVI Section detail CorePIP/POP Remote Control Functions Remote Control Functions Overview of the TV Layer Buttons OverviewFor Best Results from the Remote Control Remote Control Functions Care and OperationOperating the Remote Control OperationSetting the Sleep Timer Canceling the Sleep TimerUse of the Remote Control with Other A/V Products Cable Box CodesReceiver Codes Receivers Remote Control Functions Special FunctionsCable Boxes and Satellite Receivers Mitsubishi A/V ReceiversRemote Control Operation of PIP and POP Activating the PIP and POPMenu Screen Operations Menu System GuideMain Menu Screens Overview Input Assignment ClockChip Lock Menu Memorize Channels Memorize MenuInput Assignment Menu Setup Menu Manually Setting the Clock Clock Setting ManualSet Day Time Zone Setup Menu Automatically Setting the ClockClock Setting Auto Daylight Savings TimeSetup Menu Language, Energy Mode Energy ModeLanguage Captions Menu Overview Captions Menu Closed Captions, Background Color Closed CaptionsCC Background Channel Edit Menu Antenna, Channel Selection AntennaChannel Channel Edit Menu Memory, Name Selection MemoryName Channel Edit Menu Using SQV Super Quick View SQV Using The Menu ScreenSQV Using The Remote Control Chip Lock Menu Overview Chip Signal InformationContent Categories TV RatingsChip Menu Setting Up and Using V-Chip Lock Passcode Setting Up the V-CHIP Lock PasscodeEntering the Passcode Lock by Time Front Button LockSelecting V-Chip Rating Menu Chip Menu Allowing or Blocking Ratings, Lock by Time Allowing or Blocking by RatingsChip Start Time Chip Stop Time Auto Color Correction Reset ColorColor Balance Menu PerfectColorAdvanced Features Menu TIMER, Timer Menu, and Set Time Timer menuSet Time Advanced Features Menu Set Day, Input, and Channel InputAdvanced Features Menu Video Mute, Black Enhancement Video MuteBlack Enhancement AUDIO/VIDEO Settings Menu Overview AUDIO/VIDEO Setting Descriptions Audio Audio SettingsAUDIO/VIDEO Setting Descriptions Video Video SettingsPIP/POP Operations Available On-Screen Format Sizes Operation of PIP and POPAvailable On-Screen Format Sizes Widescreen Picture 480i/480p Operation of PIP and POP Appendix a Bypassing the V-Chip Lock Bypassing the V-Chip LockThis page intentionally blank Appendix B High Definition Input Connection Compatibility Appendix C Remote Control Programming Codes Cable Box DVD PlayersDBS/DTV Appendix D Cleaning and Service Appendix E Cleaning the Dust Filter Cleaning the Dust FilterAppendix F Lamp Cartridge Replacement Lamp LifeReplacing the Lamp Cartridge Tool needed Phillips screwdriverTroubleshooting Problem Possible SolutionAdditional Information Index Reset Color Video Mitsubishi DLP Projection Television Limited Warranty To Obtain Warranty ServiceMitsubishi Digital Electronics AMERICA, INC Mitsubishi Digital Electronics America, Inc 871D424A10