Cisco Systems Z880DVB, Z870DVB manual Troubleshooting, Disclaimer, No Picture, No Color, No Sound

Page 13

Troubleshooting

If the set-top does not perform as expected, the following tips may help.

If you need further assistance, contact your service provider.

No Picture

Plug the TV and set-top into an electrical outlet that is not controlled by a wall switch.

Verify that all cables are properly connected.

Verify that the Power to the TV is turned on.

Verify that the TV is set to the proper input channel.

No Color

Verify that the current TV program is broadcast in color.

Adjust the TV color controls.

Verify that all audio and coaxial cables are properly connected.

No Sound

Verify that the TV and set-top are properly connected to an electrical outlet.

Verify that all cables are properly connected.

Verify that the TV is set to the proper input channel.

Verify that the volume is turned on.

Disclaimer

Cisco Systems, Inc. assumes no responsibility for errors or omissions that may appear in this guide. We reserve the right to change this guide at any time without notice.

Service Provider Video Technology Group

678.277.1000

5030 Sugarloaf Parkway

 

Box 465447

 

Lawrenceville, GA 30042 USA

www.scientificatlanta.com

Cisco, Cisco Systems, the Cisco logo, the Cisco Systems logo and Scientific Atlanta are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries.

DVB is a trademark of the DVB project.

All other trademarks mentioned in this document are the property of their respective owners.

Product and service availability are subject to change without notice.

© 2009 Cisco Systems, Inc. All rights reserved.

May 2009

4026055 Rev A

22

Image 13
Contents User Guide Patents ContentsImportant Safety Instructions About the Remote Control Safety FirstWelcome Serial Number and MAC AddressBack Panel Front PanelConnecting to a TV Connecting the Set-TopRevert to Factory Settings Setup WizardWatch TV Set Parental Control PINDVR Functions Main MenuControlling Live TV and Recordings Recording Menu Instant RecordingManual Recording Recording SettingsElectronic Program Guide Record From the Program GuideFavorite List Displaying Picture-In-Picture PIPProgram Reminders MosaicMessages Pay-Per-View EventsDisclaimer TroubleshootingNo Picture No Color