Before Requesting Service

If it appears that the DVD Video player is faulty, first consult this checklist. It may be that something has been overlooked. Under no circumstances attempt to repair the system yourself; this will invalidate the warranty.

Look for the specific symptom(s).Then perform only the actions listed to remedy the specific symptom(s).

Symptom	Remedy

No power	– Make sure the power cord is properly connected.
	– Check if there is power at the AC outlet by plugging in another appliance.

No picture	–	Check if the TV is switched on.
	– Check the video connection.

Distorted picture	– Check the disc for fingerprints and clean the disc with a soft cloth, wiping
		from the centre to the edge in a straight line.
	– Sometimes a small amount of picture distortion may appear .This is not a
		malfunction.

Completely distorted picture	– If the picture is distorted completely or if the picture rolls vertically,
or no colour with player menu.		make sure the NTSC/PAL setting at the DVD player matches the video
		signal of your television.
	–	If your TV video signal is NTSC, select the NTSC setting at the DVD player.
	– If your video signal is PAL, select the PAL setting - see NTSC/PAL SETTINGS.

Distorted or Black/White picture	– The disc format does not match your TV’s video signal (PAL/NTSC) - see
with DVD or Video CD.		NTSC/PAL Conversion.

No sound	–	Check audio connections.
	– If you are using a HiFi amplifier, try another sound source.

Distorted sound from HiFi	– Check to make sure that no audio connections are made to the amplifier
amplifier.		phono input.

No audio at digital output.

–Check the digital connections.

–Check the settings menu to make sure the digital output is set to ALL or PCM.

–Check if the audio format of the selected audio language matches your receiver capabilities.

–Not applicable for MP3

Disc can’t be played.

–Ensure the disc label is facing up.

–Clean the disc.

–Check if the disc is defective by trying another disc.

–Check to see if the disc is defective, badly scratched or warped (not flat)

No return to start-up screen when disc is removed.

–Reset the unit by switching the player off, then on again.

–Check to see if the programme requires another disc to be loaded.

The player does not respond to the remote control.

–Aim the remote control directly at the sensor on the front of the player.

–Remove any obstacles between the player and the remote control.

–Inspect or replace the batteries in the remote control.

Buttons do not work.	– In order to completely reset the player, unplug the AC cord from the AC
	outlet. (Please ensure that the set is not in Initial Setup mode)

Player does not respond to some operating commands during playback.

–Operations may not be permitted by the disc. Refer to the instructions of the disc.

DVD Video player cannot read CDs/DVDs

–Use a commonly available cleaning CD/DVD to clean the lens before sending the DVD Video player for repair.

20BEFORE REQUESTING SERVICE

DVD870P/051 specifications

The Philips DVD870P/051 is a versatile and reliable DVD player that combines advanced technology and user-friendly features, making it a perfect addition to any home entertainment system. This player is designed to deliver stunning video quality, ensuring that your movie nights and video viewing experiences are nothing short of exceptional.

One of the standout features of the Philips DVD870P/051 is its compatibility with a wide array of disc formats. Not only does it play standard DVDs, but it also supports CD-R/RW, Video CDs (VCDs), and MP3 CDs, providing users with the flexibility to enjoy a variety of media formats. This versatility makes it easy to enjoy everything from classic films to your favorite music compilations, all from a single device.

The DVD870P/051 employs advanced video technologies to enhance your viewing experience. It features progressive scan capabilities, which eliminate interlacing artifacts and deliver smoother, more detailed images. This technology is particularly beneficial when watching high-action scenes or playing video games, as it offers a clearer picture with minimal distortion.

Moreover, the player supports Dolby Digital and DTS audio formats, ensuring that your sound experience is just as impressive as your visuals. This surround sound capability immerses you in the audio, making every movie feel like a cinematic experience right in the comfort of your home.

Ease of use is another characteristic that defines the Philips DVD870P/051. The device includes a simple and intuitive remote control, allowing users to effortlessly navigate through menus, adjust settings, and play their favorite media. Additionally, the sleek and compact design of the player means that it can fit seamlessly into any entertainment setup without taking up excessive space.

Another important feature is the player's connectivity options. The Philips DVD870P/051 provides composite, S-Video, and component video outputs, allowing for a range of connection possibilities depending on your home theater equipment. This ensures that you can easily integrate the player with your existing setup, whether you have a standard TV or a more sophisticated home theater system.

In summary, the Philips DVD870P/051 is a well-rounded DVD player that brings together an impressive array of features, technologies, and characteristics. With its wide format compatibility, advanced video and audio technologies, user-friendly operation, and versatile connectivity options, it stands out as a solid choice for anyone looking to enhance their home entertainment experience. Whether you're a casual viewer or a dedicated movie buff, the DVD870P/051 promises to deliver quality, convenience, and performance.