Philips DVD952/021 owner manual Before Requesting Service

Page 22

E n g l i s h

Before Requesting Service

If it appears that the DVD Video player is faulty, first consult this checklist. Something may have been overlooked. Under no circumstances should you attempt to repair the system yourself; this will invalidate the warranty.

Look for the specific symptom(s).Then perform only the actions listed to remedy the specific symptom(s).

Symptom

Remedy

 

 

 

No power

Make sure the power cord is properly connected.

 

– Check if there is power at the AC outlet by plugging in another appliance.

 

 

 

No picture

Check if the TV is switched on.

 

– Check the video connection.

 

 

 

Distorted picture

Check the disc for fingerprints and clean the disc with a soft cloth, wiping

 

 

from the centre to the edge in a straight line.

 

– Sometimes a small amount of picture distortion may appear .This is not a

 

 

malfunction.

 

 

 

Completely distorted picture

If the picture is distorted completely or if the picture rolls vertically,

or no colour with player menu

 

make sure the NTSC/PAL setting at the DVD player matches the video

 

 

signal of your television.

 

If your TV video signal is NTSC, select the NTSC setting at the DVD player.

 

– If your video signal is PAL, select the PAL setting. - See NTSC/PAL SETTINGS.

 

– Check video output option in Personal Preferences is matching with actual

 

 

connection.

 

 

 

Distorted or black/white picture

The disc format does not match your TV’s video signal (PAL/NTSC).

with DVD or Video CD

If your video signal is PAL, see NTSC/PAL Conversion.

 

 

 

No sound

Check audio connections.

 

– If you are using a HiFi amplifier, try another sound source.

 

 

 

Distorted sound from HiFi

Check to make sure that no audio connections are made to the amplifier’s

amplifier

 

phono input.

 

 

 

No audio at digital output

Check the digital connections.

 

– Check the settings menu to make sure the digital output is set to ALL or

 

 

PCM.

 

– Check if the audio format of the selected audio language matches your

 

 

receiver capabilities.

 

 

 

Disc can’t be played

Ensure the disc label is facing up.

 

Clean the disc.

 

– Check if the disc is defective by trying another disc.

 

– Check to see if the disc is defective, badly scratched or warped (not flat).

 

 

 

No return to start-up screen when

Reset the unit by switching the player off, then on again.

disc is removed

Check to see if the programme requires another disc to be loaded.

 

 

 

The player does not respond to

Aim the remote control directly at the sensor on the front of the player.

the remote control

Remove any obstacles between the player and the remote control.

 

– Inspect or replace the batteries in the remote control.

 

 

 

Buttons do not work

In order to completely reset the player, unplug the AC cord from the AC

 

 

outlet. (Please ensure that the set is not in Initial Setup mode.)

 

 

 

Player does not respond to some

Operations may not be permitted by the disc. Refer to the instructions of

operating commands during

 

the disc.

playback

 

 

 

 

 

DVD Video player cannot read

Use a commonly available cleaning CD/DVD to clean the lens before

CDs/DVDs

 

sending the DVD Video player for repair.

22BEFORE REQUESTING SERVICE

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Contents DVD Video Player Important Note for Users in the UK How to connect a plugImportant Note Mains plugIndex English Français Deutsch Español Italiano PortuguêsLaser safety General InformationContents Introduction Functional Overview Front and Rear PanelsStop Remote ControlNumerical key pad Play BPreparation Connecting to a TVGeneral Notes Cinemalink on Scart Connecting to Optional EquipmentDigital Multi-channel sound NTSC/PAL Conversion NTSC/PAL SettingsInitial Setup Virgin Mode General ExplanationMenu Bar on TV Screen Temporary Feedback Field IconsPersonal Preferences General operationBit Rate Indicator Speaker settingsAccess Control Low Power StandbyLoading Discs General FeaturesOperation Playing a DVD Video and VideoShuffle RepeatRepeat A-B Time searchSpecial DVD Features Playing an Audio CD Special Video CD & Svcd FeaturesFavourite Track Selection FTS Programme Album/Title Storing an FTS ProgrammeMP3 Discs Album/Track/Disc Access Control Child Lock DVD Video and Video CD Access ControlAccess Control Parental Control DVD Video only Changing the 4-digit code Activating/Deactivating Parental ControlCountry If you forget your 4 digit codeBefore Requesting Service Delay times Speaker SettingsChannel settings AppendixSpecifications Optical Readout System