Philips DVP3126/98 user manual Troubleshooting, Problem Solution

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English

Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help.

Problem

Solution

No power.

Remote control does not work.

No picture.

The picture is distorted or black & white during playback.

No sound.

Disc does not play.

The aspect ratio of the screen cannot be changed.

Press STANDBY-ON button on the front of the DVD player to turn on the system.

Make sure the AC outlet has power.

Aim the remote control directly at the sensor on the front of the DVD player (not towards TV).

Remove any obstacles between DVD player and the remote control.

Batteries are weak, replace the batteries.

Check the polarities of the batteries are as indicated on the remote control (± signs).

Turn on your TV and set to the correct Video In channel for the DVD player. You may go to Channel 1 on your TV, then press the channel down button on your TV’s remote control until you see the TV program.

Check the video connection between the DVD player and the TV.

The disc does not match with the TV color system standard (PAL/NTSC).

The disc is dirty, clean the disc.

Sometimes a small amount of picture distortion may appear. This is not a malfunction.

To deactivate progressive scan function manually;

1)Turn off your TV progressive scan mode (or set to interlaced mode)

2)Press OPEN/CLOSE to open the DVD player disc tray.

3)Press the alphanumeric keypad ‘1’ for few seconds.

Check the audio connections, the red and white jacks are connected correctly.

Set the Digital output correctly, based on the equipment you connected to the DVD player.

Insert the disc with the label facing up.

Wrong region code.

Wrong disc type. Read chapter “Playback from Disc - Playable discs” for details.

Make sure the disc is not scratched or warped. Clean the disc or replace a new one.

Check if the disc is defective by trying another disc.

The aspect ratio is fixed on the DVD disc.

Depending on the TV, it may not be possible to change the aspect ratio.

Need Help? Visit us at www.philips.com/support

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Contents Need help fast? 01-43dvp312698eng1.indd 2007-02-12 12424 PM Index EnglishGeneral Information Pictures shown maybe different between countriesLanguage Code Contents DVD Menu Options OthersSetup Care and Safety InformationCleaning discs Accessories supplied Region codesRemote Two AAAConnecting to television Using Composite Video jacks CvbsUsing Component Video jacks YPbPr ConnectionsUsing an accessory RF modulator Back of RF Modulator example onlyReceiver has a Dolby Digital decoder Audio OUTOptional connections Product Overview Front and Rear PanelsRemote Control Prev íPLAY/PAUSE Next ëUsing the remote control to operate the system Getting StartedInserting Batteries Finding your viewing channelBefore you start To deactivate Progressive Scan manuallyTo reset to default TV color system Selecting the matching color systemPAL NtscOn-screen display OSD language Setting the languageAudio, Subtitle and DVD menu languages Playable discs Playback from DiscSupported formats Playback Features Pausing playbackStarting disc playback Basic playback controls Selecting title/chapter/trackOperations for video playback Selecting various repeat functions Repeat play modeRepeating a section within a chapter/track Viewing the disc playback information Time SearchAngle Title/Chapter/Track selectionSpecial DVD Features Special VCD and Svcd FeatureGeneral Operation Playing MP3/WMA/JPEG/ Kodak/Fuji Picture CDPlayback selection Zoom picture Jpeg Playback with multi-angles JpegUsing the Language setup menu DVD Menu OptionsOSD Language Subtitle/Audio/DVD MenuUsing the Video setup menu Setting the Aspect RatioView Mode TV System English Video OutSmart Picture StandardVivid CoolUsing the Audio setup menu Front / Center / Surround SpeakersSurround Speakers , then press Large SmallSubwoofer Digital Output PresentAll PCMNight Mode Down Sampling English Using the Rating setup menu Rating level settingsKid Safe PG RChanging the Password Press OK to confirmRestoring to the original settings YesEnglish Volume Control Speaker DelaySoftware upgrade Power supply must not be interrupted during upgradePress numeric keypad ‘966’ on the remote control OthersTroubleshooting Problem SolutionTroubleshooting Specifications Audio FormatGlossary