Troubleshooting (continued)
Problem
The remote control does not function properly.
The unit does not start playback.
The buttons on the unit do not work.
The aspect ratio of the screen cannot be changed even though you have set the TV display.
Cannot activate some features such as Angles, Subtitles, or
Not able to select some items in the setup/system menu.
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Solution
–Aim the remote control directly at the sensor on the front of this unit (not towards the TV).
–Remove any obstacles between this unit and the remote control.
–Batteries are weak, replace the batteries.
–Check the polarities of the batteries are as indicated on the remote control (± signs).
–Load a readable disc with the playback side facing inwards. The
–Make sure the disc is not scratched or warped. Check if the disc is defective by trying another disc.
–The disc is of a different region code.
–You may need to enter the password in order to unlock the disc for playback.
–Moisture may have condensed inside this unit. Remove the disc and leave this unit turned on for about an hour.
–There is a technical problem. Disconnect this unit from the power outlet for 10 seconds and reconnect again.
–The aspect ratio is fixed on the DVD disc.
–Depending on the TV, it may not be possible to change the aspect ratio.
–The features may not be available on the DVD.
–Changing the language for the sound or subtitle is prohibited on this DVD.
–Press x twice before selecting the disc setup menu.
–Depending on the disc availability, some menu items cannot be selected.
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