| Troubleshooting (continued) |
|
|
Problem | Solution |
Picture freezes momentarily | – Check the disc for fingerprints/scratches and |
during playback | clean with a soft cloth wiping from center to edge. |
No return to | – Reset the unit by switching the player off, then on |
disc is removed | again. |
The player does not respond to | – Aim the Remote Control directly at the sensor |
the Remote Control | on the front of the player. |
| – Reduce the distance to the player. |
| – Replace the batteries in the Remote Control. |
| – |
| signs) as indicated. |
Buttons do not work | – To completely reset the player, unplug the AC |
| cord from the AC outlet for |
Player does not respond to some | – Operations may not be permitted by the disc. |
operating commands during playback. | Refer to the instructions of the disc jacket. |
DVD Player cannot read | – Use a commonly available cleaning CD/DVD to |
CDs/DVDs | clean the lens before sending the DVD Player for |
| repair. |
Menu items cannot be selected | – Press STOP twice before selecting System Menu. |
| – Depending on the disc availability, some menu items |
| cannot be selected. |
Unable to play DivX movies | – Check that the DivX file is encoded with DivX 3.11, |
| 4.x and 5.x encoder. |
No sound during DivX movies playback | – The audio codec may not be supported by the DVD |
| player. |
No HDMI output | – Check the video output is HDMI enabled. |
| – Check the connection between the TV and the |
| HDMI jack of DVD player. |
| – See if the TV supports this 480p/576p/720p/1080i |
| DVD player. |
Abnormal HDMI output screen | – If show noise appears on the screen, it means that |
| TV does not support HDCP |
| Content Protection). |
Blank/ colored screen | – Power off the set and wait for a while before turning |
| ON the set again. |
Need Help? Visit us at www.philips.com/support
39
E n g l i s h
39 | 22/09/05, 2:09 PM |