Before Requesting Service

If it appears that the DVD Video player is faulty, first consult this checklist. Something may have been overlooked. Under no circumstances should you attempt to repair the system yourself; this will invalidate the warranty.

Look for the specific symptom(s).Then perform only the actions listed to remedy the specific symptom(s).

Symptom	Remedy

No power	–	Make sure the power cord is properly connected.
	– Check if there is power at the AC outlet by plugging in another appliance.

No picture	–	Check if the TV is switched on.
	– Check the video connection.

Distorted picture	–	Check the disc for fingerprints and clean the disc with a soft cloth, wiping
		from the centre to the edge in a straight line.
	– Sometimes a small amount of picture distortion may appear .This is not a
		malfunction.

Completely distorted picture	–	If the picture is distorted completely or if the picture rolls vertically,
or no colour with player menu		make sure the NTSC/PAL setting at the DVD player matches the video
		signal of your television.
	–	If your TV video signal is NTSC, select the NTSC setting at the DVD player.
	– If your video signal is PAL, select the PAL setting. - See NTSC/PAL SETTINGS.
	– Check video output option in Personal Preferences is matching with actual
		connection.

Distorted or black/white picture	–	The disc format does not match your TV’s video signal (PAL/NTSC).
with DVD or Video CD	–	If your video signal is PAL, see NTSC/PAL Conversion.

No sound	–	Check audio connections.
	– If you are using a HiFi amplifier, try another sound source.

Distorted sound from HiFi	–	Check to make sure that no audio connections are made to the amplifier’s
amplifier		phono input.

No audio at digital output	–	Check the digital connections.
	– Check the settings menu to make sure the digital output is set to ALL or
		PCM.
	– Check if the audio format of the selected audio language matches your
		receiver capabilities.
	– Not applicable for MP3

Disc can’t be played	–	Ensure the disc label is facing up.
	–	Clean the disc.
	– Check if the disc is defective by trying another disc.
	–	Check to see if the disc is defective, badly scratched or warped (not flat).

No return to start-up screen when disc is removed

–Reset the unit by switching the player off, then on again.

–Check to see if the programme requires another disc to be loaded.

The player does not respond to the remote control

–Aim the remote control directly at the sensor on the front of the player.

–Remove any obstacles between the player and the remote control.

–Inspect or replace the batteries in the remote control.

Buttons do not work	– In order to completely reset the player, unplug the AC cord from the AC
	outlet. (Please ensure that the set is not in Initial Setup mode.)

Player does not respond to some operating commands during playback

–Operations may not be permitted by the disc. Refer to the instructions of the disc.

DVD Video player cannot read CDs/DVDs

–Use a commonly available cleaning CD/DVD to clean the lens before sending the DVD Video player for repair.

BEFORE REQUESTING SERVICE 23

DVDQ40/052 specifications

The Philips DVDQ40/052 is a versatile and efficient DVD player that combines advanced technology with user-friendly features, making it an excellent addition to any home entertainment system. This model is designed to provide high-quality video and audio performance, ensuring that users can enjoy their favorite movies, shows, and music with remarkable clarity and detail.

One of the standout features of the Philips DVDQ40/052 is its support for various disc formats. It is compatible with DVDs, CDs, and even some of the newer formats, allowing users the flexibility to play a wide range of media. This makes it suitable for those who have an extensive collection of both DVDs and CDs. Additionally, the DVD player supports playback of digital files through USB connections, which is an excellent option for those who prefer to view content stored externally.

The device is equipped with progressive scan technology, which enhances picture quality by providing a smoother and clearer image. This technology is especially beneficial when watching action-packed films or high-definition content, as it reduces motion blurring and enhances overall viewing experience. The built-in Dolby Digital sound system ensures that audio playback is just as impressive, delivering immersive sound to complement the high-quality visuals.

The design of the Philips DVDQ40/052 is both sleek and functional. Its compact size allows it to fit easily into various entertainment setups without taking up too much space. The user-friendly interface makes navigation straightforward, with clearly labeled buttons and an easy-to-read display. Additionally, the remote control offers convenient access to all functions, enabling users to control the player from a distance.

Connectivity options on the Philips DVDQ40/052 include composite, S-Video, and HDMI outputs, ensuring compatibility with a wide range of televisions and audio equipment. The HDMI output is particularly notable, as it allows for a single cable connection that transmits both audio and video signals, simplifying setup and reducing cable clutter.

In conclusion, the Philips DVDQ40/052 is an impressive DVD player that brings a combination of advanced technology and practical features to the home entertainment experience. With its compatibility with various formats, high-quality picture and sound capabilities, and user-friendly design, this DVD player stands out as a solid choice for anyone looking to enjoy their media collection to the fullest. Whether you're a movie enthusiast or someone who occasionally enjoys a good film, the Philips DVDQ40/052 is designed to meet your needs.