Philips DVD956, DVD955 manual Before requesting service

English

Before requesting service

If it appears that the DVD-Video player is faulty, first consult

this checklist. It may be that something has been overlooked. Under no circumstances attempt to repair the system yourself; this will invalidate the warranty.

Look for the specific symptom(s).Then perform only the actions listed to remedy the specific symptom(s).

Symptom	Remedy
No power	Check if both plugs of the mains cord are properly connected.
	Check if there is power at the AC outlet by plugging in another appliance.
No picture	Check if the TV is switched on.
	Check the video connection.
Distorted picture	Check the disc for fingerprints and clean with a soft cloth, wiping from
	centre to edge.
	Sometimes a small amount of picture distortion may appear .This is not
	a malfunction.
Completely distorted picture with player menu NTSC/PAL switch in wrong status, hold down the STOP button
	and press the NEXT button.
No colour in picture with player menu	NTSC/PAL switch in wrong status, hold down the STOP button
	and press the NEXT button.
Disc can’t be played	Ensure the disc label is upwards.
	Clean the disc.
	Check if the disc is defective by trying another disc.
No sound	Check audio connections.
	If using a HiFi amplifier, try another sound source.
Distorted sound from HiFi amplifier	Check to make sure that no audio connections are made to amplifier
	phono input.
No return to start-up screen when
disc is removed	Reset by switching the player off, then on again.
	Check to see if the program requires another disc to be loaded.
The player does not respond to
the remote control	Aim the remote control directly at the sensor on the front of the player
	Avoid all obstacles which may interfere with the signal path.
	Inspect or replace the batteries.
Distorted or B/W picture with DVD or
Video CD disc	The disc format is not according to the TV-set used (PAL/NTSC)
No audio at digital output	Check the digital connections
	Check the settings menu to make sure that the digital output is set to on.
	Check if the audio format of the selected audio language matches your
	receiver capabilities.
Buttons do not work	Set the player in standby by using the STANDBY button on the front
	of the player. Press standby again to set the player back to ON.
Player does not respond to all operating
commands during playback	Operations are not permitted by the disc. Refer to the instructions in
	the disc inlay

34 BEFORE REQUESTING SERVICE