Philips DVD722/051 manual Before Requesting Service

Page 21

Before Requesting Service

If it appears that the DVD Video player is faulty, first consult this checklist. It may be that something has been overlooked. Under no circumstances attempt to repair the system yourself; this will invalidate the warranty.

Look for the specific symptom(s).Then perform only the actions listed to remedy the specific symptom(s).

Symptom

Remedy

 

 

 

No power

Make sure the power cord is properly connected.

 

– Check if there is power at the AC outlet by plugging in another appliance.

 

 

 

No picture

Check if the TV is switched on.

 

– Check the video connection.

 

 

 

Distorted picture

Check the disc for fingerprints and clean the disc with a soft cloth, wiping

 

 

from the centre to the edge in a straight line.

 

– Sometimes a small amount of picture distortion may appear .This is not a

 

 

malfunction.

 

 

 

Completely distorted picture

If the picture is distorted completely or if the picture rolls vertically,

or no colour with player menu.

 

make sure the NTSC/PAL setting at the DVD player matches the video

 

 

signal of your television.

 

If your TV video signal is NTSC, select the NTSC setting at the DVD player.

 

– If your video signal is PAL, select the PAL setting - see NTSC/PAL SETTINGS.

 

 

 

Distorted or Black/White picture

The disc format does not match your TV’s video signal (PAL/NTSC) - see

with DVD or Video CD.

 

NTSC/PAL Conversion.

 

 

 

No sound

Check audio connections.

 

– If you are using a HiFi amplifier, try another sound source.

 

 

 

Distorted sound from HiFi

Check to make sure that no audio connections are made to the amplifier

amplifier.

 

phono input.

 

 

 

No audio at digital output.

Check the digital connections.

 

– Check the settings menu to make sure the digital output is set to ALL or

 

 

PCM.

 

– Check if the audio format of the selected audio language matches your

 

 

receiver capabilities.

 

– Not applicable for MP3

 

 

 

Disc can’t be played.

Ensure the disc label is facing up.

 

Clean the disc.

 

– Check if the disc is defective by trying another disc.

 

– Check to see if the disc is defective, badly scratched or warped (not flat)

 

 

 

No return to start-up screen when

Reset the unit by switching the player off, then on again.

disc is removed.

Check to see if the programme requires another disc to be loaded.

 

 

 

The player does not respond to

Aim the remote control directly at the sensor on the front of the player.

the remote control.

Remove any obstacles between the player and the remote control.

 

– Inspect or replace the batteries in the remote control.

 

 

 

Buttons do not work.

In order to completely reset the player, unplug the AC cord from the AC

 

 

outlet. (Please ensure that the set is not in Initial Setup mode)

 

 

 

Player does not respond to some

Operations may not be permitted by the disc. Refer to the instructions of

operating commands during

 

the disc.

playback.

 

 

 

 

 

DVD Video player cannot read

Use a commonly available cleaning CD/DVD to clean the lens before

CDs/DVDs

 

sending the DVD Video player for repair.

E n g l i s h

BEFORE REQUESTING SERVICE 21

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Contents DVD Important Note How to connect a plugImportant Note for Users in the UK Mains plugEnglish Français Deutsch Español Italiano Português IndexGeneral Information Laser safetyRegion code for this set is Model No. DVD Video Serial NoContents Introduction Front and Rear Panels Functional OverviewPlay B StopPause Numerical key padConnecting to Optional Equipment Connecting to a TVPreparation General NotesNTSC/PAL Settings NTSC/PAL ConversionGeneral Explanation Menu Bar/Status Window Initial Setup Virgin ModeGeneral OperationIcons Temporary Feedback FieldPersonal Preferences General operationAccess Control Night ModeBit Rate Indicator Digital outputOperation General FeaturesLoading Discs Playing a DVD Video and Video CD discRepeat A-B RepeatShuffle ZoomSpecial DVD Features Special VCD & Svcd Features Playing an Audio CDFTS Programme Storing an FTS Programme MP3 Disc FeaturesAlbum/Title MP3 Discs Album/Track/DiscAccess Control Access Control Child Lock DVD Video and Video CDAccess Control Parental Control DVD Video only Country Activating/Deactivating Parental ControlChanging the 4-digit code If you forget your 4 digit codeBefore Requesting Service Optical Readout System Specification