Philips DVD-722 manual Before Requesting Service

Page 20

Before Requesting Service

If it appears that the DVD Video player is faulty, first consult this checklist. It may be that something has been overlooked. Under no circumstances attempt to repair the system yourself; this will invalidate the warranty.

Look for the specific symptom(s).Then perform only the actions listed to remedy the specific symptom(s).

Symptom

Remedy

 

 

No power

– Make sure the power cord is properly connected.

 

– Check if there is power at the AC outlet by plugging in another appliance.

 

 

 

No picture

Check if the TV is switched on.

 

– Check the video connection.

 

 

Distorted picture

– Check the disc for fingerprints and clean the disc with a soft cloth, wiping

 

 

from the centre to the edge in a straight line.

 

– Sometimes a small amount of picture distortion may appear .This is not a

 

 

malfunction.

 

 

Completely distorted picture

– If the picture is distorted completely or if the picture rolls vertically,

or no colour with player menu.

 

make sure the NTSC/PAL setting at the DVD player matches the video

 

 

signal of your television.

 

If your TV video signal is NTSC, select the NTSC setting at the DVD player.

 

– If your video signal is PAL, select the PAL setting - see NTSC/PAL SETTINGS.

 

 

Distorted or Black/White picture

– The disc format does not match your TV’s video signal (PAL/NTSC) - see

with DVD or Video CD.

 

NTSC/PAL Conversion.

 

 

 

No sound

Check audio connections.

 

– If you are using a HiFi amplifier, try another sound source.

 

 

Distorted sound from HiFi

– Check to make sure that no audio connections are made to the amplifier

amplifier.

 

phono input.

No audio at digital output.

Check the digital connections.

Check the settings menu to make sure the digital output is set to ALL or PCM.

Check if the audio format of the selected audio language matches your receiver capabilities.

Not applicable for MP3

Disc can’t be played.

Ensure the disc label is facing up.

Clean the disc.

Check if the disc is defective by trying another disc.

Check to see if the disc is defective, badly scratched or warped (not flat)

No return to start-up screen when disc is removed.

Reset the unit by switching the player off, then on again.

Check to see if the programme requires another disc to be loaded.

The player does not respond to the remote control.

Aim the remote control directly at the sensor on the front of the player.

Remove any obstacles between the player and the remote control.

Inspect or replace the batteries in the remote control.

Buttons do not work.

– In order to completely reset the player, unplug the AC cord from the AC

 

outlet. (Please ensure that the set is not in Initial Setup mode)

Player does not respond to some operating commands during playback.

Operations may not be permitted by the disc. Refer to the instructions of the disc.

DVD Video player cannot read CDs/DVDs

Use a commonly available cleaning CD/DVD to clean the lens before sending the DVD Video player for repair.

20BEFORE REQUESTING SERVICE

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Contents DVD How to connect a plug Important NoteImportant Note for Users in the UK Mains plugLaser safety General InformationRegion code for this set is Model No. DVD Video Serial NoContents Introduction Functional Overview Front and Rear PanelsRemote Control StopPlay B PauseConnecting to a TV Connecting to Optional EquipmentPreparation General NotesGeneral Explanation NTSC/PAL SettingsNTSC/PAL Conversion Initial Setup Virgin Mode Menu Bar/Status WindowGeneral OperationGeneral operation Temporary Feedback Field IconsPersonal Preferences Night Mode Access ControlBit Rate Indicator Digital outputGeneral Features OperationLoading Discs Playing a DVD Video and Video CD discRepeat Repeat A-BShuffle Time searchSpecial DVD Features FTS Programme Special VCD & Svcd FeaturesPlaying an Audio CD MP3 Disc Features Storing an FTS ProgrammeAlbum/Title MP3 Discs Album/Track/DiscAccess Control Parental Control DVD Video only Access ControlAccess Control Child Lock DVD Video and Video CD Activating/Deactivating Parental Control CountryChanging the 4-digit code If you forget your 4 digit codeBefore Requesting Service Specification Optical Readout System