16 Troubleshooting
If VIDEO4.3 is not working properly or the display freezes, you can reset it without losing data:
How do I reset VIDEO4.3?
Insert a pen tip or other object into the reset hole on VIDEO4.3. Hold until the player shuts down.
If the reset option is unsuccessful, recover VIDEO4.3 through Philips Device Manager:
1 On your PC, launch Philips Device Manager.
2 Enter the recovery mode:
aSwitch off VIDEO4.3.
bPress and hold the volume button
,and then, connect VIDEO4.3 to your PC.
cKeep holding the button until Philips
'HYLFH0DQDJHUUHFRJQL]HV9,'(2 and enters the recovery mode.
3 Start the recovery process:
aOn Philips Device Manager, click the Repair button. Follow the onscreen instructions to complete the recovery process.
bWhen the recovery is completed, disconnect VIDEO4.3 from your PC.
4 Restart VIDEO4.3.
32EN