Philips 37PF9731/69 instruction manual Troubleshooting

Page 50

EN

Troubleshooting

Symptom

Possible cause/Remedy

 

 

 

No picture

<

Verify if the supplied cables are connected properly. (The aerial cable to the

 

 

TV, the other aerial to your recorder, the power cables, ..)

 

<

Verify if you selected the correct source.

 

<

Verify if the child lock has been switched off.

 

 

 

Poor picture

<

Verify in the Manual installation menu if you have selected the correct TV

 

 

system.

 

<

Verify if your TV or house aerial isn't located too close to loudspeakers,

 

 

non-earthed audio equipment or neon lights, etc.

 

<

Mountains or high buildings can cause double pictures or ghost images.

 

 

Sometimes you can improve the picture quality by changing the direction of

 

 

the aerial.

 

<

Is the picture or teletext unrecognisable.Verify if you have entered the

 

 

correct frequency. See Installation, Manual installation, p. 27.

 

 

 

Poor colour

<

Select Factory reset in the Installation menu.

 

<

Verify the connections between the optional equipment and the TV.

 

 

 

No sound

<

Verify if the volume isn't at minimum.

 

< Verify if the sound hasn't been muted with the ¬ key.

 

<

Verify the connections between the optional equipment and the TV.

 

 

 

The remote does

<

Verify if the remote is set correctly for the equipment your are using.

not function

<

Verify if the batteries are not dead. Replace the batteries.

 

 

You can still use the keys at the right side of the TV.

 

<

Select TV mode on your remote control.

 

<

When pressing a key and some key leds are blinking with a higher speed

 

 

and lower intensity than in a normal working condition, and your TV does

 

 

not react on the key press, remove the batteries out of the remote control

 

 

and put them back again.

 

 

 

The remote of

<

The infrared signals of the screen may influence the reception sensibility

connected equip-

 

of other peripherals.

ment does not

 

Solution: replace the batteries of the remote of other peripheral equipment.

function well

 

 

 

 

 

No photo or music

<

Verify if the source complies with a supported code.

play or in poor

 

 

quality

 

 

 

 

 

No stable or not

<

Verify if you have selected the correct VGA mode in your PC.

synchronised VGA

 

See Connect a PC, p. 46.

picture

<

Verify the connections between the PC and the TV.

 

 

 

No solution found

<

Switch off your TV off and then on again once.

for your picture or

 

Never attempt to repair a defective TV yourself.

sound problem

 

Verify with your dealer or call a TV technician.

 

 

 

Red blinking led

<

Unplug the mains cord for 10 seconds and insert it in again

 

 

 

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Contents Contents Care of the screen Safety warningsGeneral Electric, Magnetic and Electromagnetic Fields EMFBefore you start Overview of the rear connector panelGetting started VGA can handle VGA, SVGA, XGA and 480p, 576pConnect the antenna Overview of the side connector panelRemote control Connect the mainsStandby Use of the remote control RC4420Teletext On/Off Volume Colour keysAmbilightMODE Dual screen/PIP Define the position of the PIP screenUse of the Option key Keys at the right side of the TVFollow the instructions on screen Switch the TV onFirst time installation Select your on-screen language Complete the initial TV installation procedurePress the red colour key again when the search is completed Settings assistant select your TV settings Introduction How to navigate through the menusInstallation allows you Use of the TV menu settings Adjust picture, sound and ambilight settingsUse of the Standards settings if present Individual settings for picture, sound and ambilightAdjust picture menu settings Clear LCD Pixel PlusDigital Natural Motion Dynamic contrastLight sensor Colour enhancementSelect Off, Minimum, Medium or Maximum Active control Picture formatAdjust sound menu settings Adjust sound menu settings Ambilight Allows you to adjust the light output of the ambilightsEnjoy Ambilight BrightnessColour For exampleSeparation Ambilight in standby modeCustom colour Colour boostSelect Sleeptimer Adjust feature menu settingsSleeptimer PIP formatSet code/Change code ChildlockImportant you have forgotten your code Select ChildlockDemo On timerOnly when Teletext is present Only one On timer can be set Automatic installation How to search for and store TV channelsInstallation menu Select your menu languageHow to search for and store TV channels Manual installationReshuffle Uninstall reinstallRearrange the channel number list RenameSelect Teletext Set your preferencesSelect your location Select the On Screen Display OSDSelect Connections Select your connectionsDigital Audio Select the peripheral equipment with the cursor up/downUSB device upgrade Reset the Factory settingsHow to upgrade the TV software Automatic software announcementTo select another favourite channel list Create your favourite listTo select a channel from the displayed favourite list To create a favourite list or to modify the listTo insert a Memory card/USB device To view content from a Memory Card/USB deviceMultimedia Browser To remove the Memory card/USB device Card data protectionMultimedia Browser menu Following icons may appearMultimedia function keys on the remote control Function keys at the bottom of the screenTeletext Teletext menu HypertextEnlarge a Teletext RevealTo make video and audio connections Headphone To make video and audio connections Side panel overviewCamera, Camcorder, Game See Multimedia browser, pTo make video and audio connections Rear panel overview VCRWith the aerial cable only Connect a VCR or DVD recorderWith a eurocable Connect a satellite receiver With Component Video connectorsConnect two VCRs or VCR and DVD recorder With eurocablesConnect a DVD player or Cable box With a Hdmi connectorWith a DVI connector With Digital audio Connect a DVD player, Cable box or game consoleConnect a DVD player, a satellite receiver or Cable box Connect a PC PC equipped with a VGA connectorPC equipped with a DVI connector With Digital audio 640 xAnalogue Home Cinema amplifier Connect a Home Cinema amplifierDigital Home Cinema amplifier Record with your recorder Select InstallationSelect connected equipment Record a TV programmeTo select between Normal and Expert mode Audio- and video equipment keysTroubleshooting To cancel the selected mode To verify the version of the TV software Annex 2 Philips TV software upgrade with portable memoryTo prepare a portable memory for software upgrade Automatic software upgrade procedure AnnexManual software upgrade procedure General Format Annex 3 Philips TV-Slideshow Format with background musicGeneral Rules Following syntax should be used to create the text fileSupported XML-tags Tag Name Use DescriptionAnnex 4 Philips TV Portable memory and USB issues Digital Content IssuesUSB Memory Device Issues EN Annex 4 Philips TV Portable memory and USB issuesDigital Camera Issues PC VGA Avl audio volume leveller IndexRecycling Disposal of batteries RecyclingProduct information Disposal of your old product

37PF9731/69 specifications

The Philips 37PF9731/69 is a notable addition to the company's line of flat-screen televisions, celebrated for its blend of innovative technology, design elegance, and user-friendly features. This model, specifically a 37-inch LCD television, has garnered attention for its high-definition performance and sleek aesthetics, making it a popular choice among discerning consumers.

One of the standout features of the Philips 37PF9731/69 is its Pixel Plus technology, which enhances image clarity and detail. This technology intelligently analyzes and upscales video signals, resulting in smoother and sharper images, even when displaying lower-resolution content. Coupled with a native resolution of 1366 x 768, this model offers vibrant colors and impressive picture quality, bringing movies, sports, and games to life.

The television is equipped with a Dynamic Contrast feature, which adjusts the brightness of the backlight based on the content being displayed. This ensures deeper blacks and brighter whites, enhancing the overall viewing experience by providing a wider range of contrast. Additionally, with a fast response time, the 37PF9731/69 minimizes motion blur during fast-paced scenes, making it ideal for action films and sporting events.

Another highlight is the Ambilight technology, which is exclusive to Philips TVs. This feature projects a soft glow of color onto the wall behind the television, creating an immersive viewing environment. The Ambilight adjusts to the on-screen colors, enhancing the mood and depth of every scene.

In terms of connectivity, the Philips 37PF9731/69 offers multiple HDMI ports, allowing users to easily connect various devices, such as gaming consoles, Blu-ray players, and streaming devices. The inclusion of a USB port facilitates easy playback of multimedia content directly from external storage devices, giving users added versatility.

The design of the Philips 37PF9731/69 is equally impressive. With its slim profile and minimalist aesthetics, it fits seamlessly into modern living spaces. The television can be wall-mounted or placed on a stand, offering flexible installation options.

Overall, the Philips 37PF9731/69 is a well-rounded television that combines cutting-edge technology with practical features, delivering an excellent viewing experience. Whether for casual viewing, gaming, or movie nights, this model continues to appeal to consumers looking for quality and style in their home entertainment systems.
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