Troubleshooting, Picture, Sound, Play | Philips BDP9600 specification

8 Troubleshooting

Warning

•Risk of electric shock. Never remove the casing of the player.

To keep the warranty valid, never try to repair the player yourself.

If you have problems using this player, check the following points before you request service. If you still have a problem, register your player and get support at www.philips.com/welcome.

Main unit

No reaction to the remote control.

•Connect this player to the power outlet.

•Point the remote control at the IR sensor located on the front panel of this player.

•Insert the batteries correctly.

•Insert new batteries in the remote control.

Picture

No picture.

•See TV manual for correct video input selection. Change the TV channel until you see the Philips screen.

No picture on HDMI connection.

•If this player is connected to an unauthorized display device with an HDMI cable, the audio/ video signal may not be output.

•Check if the HDMI cable is faulty. Replace a new HDMI cable.

•On the remote control, press and then

press “731” (numeric buttons) to recover picture display.

No high-deﬁnition video signal on the TV.

•Make sure that the disc contains high-deﬁnition video.

•Make sure that the TV supports high-deﬁnition video.

Blu-ray 3D effect is not seen on the TV.

•3D option on this player is turned off. Enable

3D output (see “Adjust settings” > “Video setup” > [Blu-ray 3D video]).

•Ensure that the disc title being played is Blu-ray 3D compliant.

•Ensure that the TV is 3D and HDMI compliant, and the TV is set to 3D mode (refer to the TV’s user manual).

•Ensure that the 3D glasses are activated (refer to the TV’s user manual).

Sound

No audio output from the TV.

•Ensure that the audio cables are connected to the audio input of the TV.

•Assign the audio input of the TV to the corresponding video input. See the TV user manual for details.

No audio output from the loudspeakers of the audio device (home theater /ampliﬁer/receiver).

•Ensure that the audio cables are connected to the audio input of the audio device.

•Turn on the audio device to its correct audio input source.

No 7.1 - channel audio from the loudspeaker of the audio system.

•Ensure that the disc contains 7.1 - channel audio.

•Ensure that the audio device supports 7.1 - channel audio.

•Ensure that the audio format is supported by the disc and the connected audio device (ampliﬁer/receiver).

No sound on HDMI connection.

•You may not hear any sound from the HDMI output if the connected device is non-HDCP compliant or only DVI-compatible.

No secondary audio output for Picture-in-Picture feature.

•When [Bitstream] under the [HDMI Audio] or [Digital Audio] menu is selected, interactive sound like secondary sound for Picture-in- Picture feature is muted. Deselect [Bitstream].

Play

Disc cannot be played.

•Ensure that the disc is correctly loaded.

•Ensure that this player supports the disc. See “Your Blu-ray disc player” > “Playable media”.

•Ensure that this player supports the region code of the DVD or BD.

•For DVD±RW or DVD±R, ensure that the disc is ﬁnalized.

•Clean the disc.

Data ﬁles (JPEG, MP3, WMA) cannot be played or read.

•Ensure that the data ﬁle was recorded in the UDF, ISO9660 or JOLIET format.

•Ensure that the disc does not contain more than 9,999 ﬁles for DVD, and 999 ﬁles for CD.

•Ensure that the JPEG ﬁle extension is.jpg, .JPG,

.jpeg or .JPEG.

28EN

BDP9600 specifications

Philips BDP9600 is a high-performance Blu-ray player designed to enhance your home entertainment experience. With its sleek design and advanced technologies, it stands out in the competitive market of multimedia players. The BDP9600 is known for its impressive playback capabilities, allowing users to enjoy not only Blu-ray discs but also DVDs and CDs with exceptional clarity and sound quality.

One of the standout features of the Philips BDP9600 is its ability to deliver stunning picture quality, thanks to the support for Full HD 1080p resolution. This ensures that every detail is captured, providing an immersive viewing experience. The player also incorporates advanced video processing technologies, such as Upscaling, which enhances the resolution of lower-quality content to near-1080p standards, making old DVDs and streaming videos look sharper and more vibrant.

In addition to superior video quality, the BDP9600 supports a wide range of audio formats, including Dolby TrueHD and DTS-HD Master Audio. This allows for a cinematic sound experience that complements the high-definition visuals. Whether you are watching your favorite movies or listening to music, the audio performance of the BDP9600 elevates the overall experience.

Another significant aspect of the Philips BDP9600 is its connectivity options. It features multiple HDMI outputs, USB ports, and Ethernet connections, allowing for seamless integration with other devices in your home theater system. The player also offers Wi-Fi connectivity, enabling users to stream content directly from popular online services such as Netflix, YouTube, and more. This integration of smart features makes accessing a vast library of content easy and convenient.

The BDP9600 is designed with user-friendliness in mind. The intuitive interface and remote control make navigation straightforward, while the built-in playback options ensure that users can quickly play their favorite movies or shows. Additionally, the player supports various file formats, including MKV, JPEG, and MP3, making it a versatile media hub for all your entertainment needs.

Overall, the Philips BDP9600 excels in providing a comprehensive solution for home entertainment. Its combination of premium features, exceptional audiovisual performance, and smart connectivity makes it a top choice for anyone looking to enhance their viewing experience.