Troubleshooting, Main unit, Picture, Sound

6 Troubleshooting

Warning

•Risk of electric shock. Never remove the casing of the player.

To keep the warranty valid, never try to repair the player yourself.

If you have problems using this player, check the following points before you request service. If you still have a problem, register your player and get support at www.philips.com/welcome.

If you contact Philips, you will be asked for the model and serial number of this player.The model number and serial number are on the back of this player. Write the numbers here: Model No. __________________________

Serial No. ___________________________

Main unit

The buttons on this player do not work.

•Disconnect this player from the power supply for a few minutes, and then reconnect.

Picture

No picture.

•Make sure that the TV is switched to the correct source input for this player.

•For the composite connection (via the VIDEO connector) to the TV, on this player select a video resolution of 480i/576i or 480p/576p to enable video output (press , and select [Setup] > [Video] > [HDMI video]) .

No picture on HDMI connection.

•Make sure that the HDMI cable is not faulty. If it is faulty, replace with a new HDMI cable.

•On the remote control, press and then press “731” (numeric buttons) to recover picture display. Or wait for 10 seconds for auto recovery.

•If this player is connected to an unauthorized display device with an HDMI cable, the audio and video signals may not be output.

The disc does not play high-definition video.

•Make sure that the disc contains high- definition video.

•Make sure that the TV supports high- definition video.

Sound

No audio output from the TV.

•Make sure that the audio cables are connected to the audio input of the TV.

•Make sure that the TV is switched to the correct source input for this player.

No audio output from the loudspeakers of the external audio device (home theater or amplifier).

•Make sure that the audio cables are connected to the audio input of the audio device.

•Switch the external audio device to the correct audio source input.

No sound on HDMI connection.

•You may not hear any sound from the HDMI output if the connected device is non-HDCP compliant or only DVI- compatible.

No secondary audio output for Picture-in- Picture feature.

•When [Bitstream] under the [HDMI Audio] or [Digital Audio] menu is selected, interactive sound like secondary sound for Picture-in-Picture feature is muted. De- select [Bitstream].

22EN

BDP3310, BDP3305 specifications

The Philips BDP3305 and BDP3310 are versatile Blu-ray players designed to enhance the home entertainment experience. Both models cater to the needs of movie enthusiasts and casual viewers alike, offering impressive playback capabilities and a range of features.

One of the standout features of the BDP3305 and BDP3310 is their support for Full HD 1080p video output. This ensures that users can enjoy high-definition content in outstanding clarity and detail, making movie nights more immersive. Both players are equipped with advanced video processing capabilities, enhancing standard definition content to near-HD quality, thanks to their built-in upscaling technology.

In addition to their impressive video specifications, these players also support multiple disc formats, including Blu-ray, DVD, and CD. This flexibility allows users to enjoy a wide variety of media, from classic films to the latest releases. Moreover, the BDP3310 model takes it a step further by offering 3D Blu-ray playback, adding another dimension to your viewing experience.

Connectivity options are abundant with both models, featuring HDMI output, which is crucial for connecting to modern televisions. They also include USB ports, enabling users to play content directly from USB flash drives. This feature is particularly useful for sharing photos, videos, or music straight from personal storage devices. Additionally, the players support DLNA, allowing easy streaming of content from compatible devices within a home network.

Both the BDP3305 and BDP3310 come with smart features that enhance usability. Built-in Wi-Fi connectivity allows users to access online content without the need for additional cables. They can browse popular streaming services, giving access to a vast library of movies and shows.

The design of the players is sleek and modern, featuring a user-friendly interface that simplifies navigation through menus and settings. Remote controls are included, offering easy access to all functionalities.

In summary, the Philips BDP3305 and BDP3310 Blu-ray players are excellent options for anyone looking to elevate their home entertainment system. With high-definition playback, versatile media compatibility, extensive connectivity options, and smart features, these players provide a comprehensive and enjoyable viewing experience. Whether you are watching the latest blockbuster or revisiting a classic, these players are designed to deliver exceptional performance and satisfaction.