Philips 21PT9460/44, 21PT9460/55 user manual Sound issues, Contact us

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Sound issues

There is picture but no sound from the TV:

•• Check that all cables are properly connected.

•• Check that the volume is not set to 0.

•• Check that the sound is not muted. There is picture but sound quality is poor:

•• Check that the sound settings are correctly set.

There is picture but sound comes from one speaker only:

•• Verify that sound balance is set to the center.

Contact us

If you cannot resolve your problem, refer to the FAQs for this TV at www.philips.com/ support.

If the problem remains unresolved, contact Philips Consumer Care in your country.

Warning

•• Do not attempt to repair the TV yourself. This may cause severe injury, irreparable damage to your TV or void your warranty.

Note

•• Make a note of your TV model and serial number before you contact Philips. These numbers are printed on the back of the TV and on the packaging.

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Contents 21PT9460/44 21PT9460/55 Risk of electric shock or fire SafetyDisposal of your old product and batteries Screen careYour product Remote controlProduct overview Controls and indicators Back connectorsSide connectors Get started Insert remote control batteriesConnect devices Connect devicesAutomatically install channels Install channelsManually install channels Switch channels Switch your TV on/off or to standbyAdjust TV volume Watch connected devicesChange picture and sound settings Access TV menusManually adjust picture settings Use smart pictureAdjust sound settings Use timersSet timer options Use smart soundGeneral TV issues TroubleshootingPicture issues Contact us Sound issuesProduct information Koninklijke Philips Electronics N.V. All rights reserved