Philips 21PT4223, 21PT3323 Before Calling Service, Symptom What you should do

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BEFORE CALLING SERVICE

Below is a list of frequently occurred symptoms. Before you call for service, make these simple checks. Some of these symptoms can easily be rectified if you know what to do.

Symptom				What you should do
Colour patch			• Switch off the TV by the mains power button.Wait for 20
(uneveness)				minutes before switching on again.
			• Check the TV is not placed too near speakers or magnetic
				objects.

No power			• Check the TV’s AC power cord is plugged into the mains
				socket. If there is still no power, disconnect plug.Wait for
				60 seconds and re-insert plug. Switch on the TV again.

No picture			•	Check the antenna connection at the rear of the TV.
			• Possible TV station problem.Try another channel.

Good picture			•	Try increasing the volume.
but no sound			• Check that the sound is not muted. If it is muted, press the
				Mute button on the remote control to restore sound.

Good sound but poor			•	Try increasing the contrast and brightness setting.
colour or no picture

Snowish picture and			•	Check antenna connection at the rear of the TV.
noise

Horizontal dotted lines			•	Possible electrical interference e.g. hairdryer, vacuum
				cleaner, etc. Switch off appliances.

Double images or			• Possible poor positioning of antenna. Using a highly
“Ghost” images				directional antenna may improve reception.

TV not responding to			•	Check life span of batteries of remote control handset.
remote control handset			•	Aim remote control handset directly at remote control
				sensor lens on the TV.

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Contents Colour television Table of Contents Safety Information Safety Information and Useful TipsBefore Calling Service Symptom What you should doSwitching on the Set Hooking UP Your TV Basic ConnectionAntenna Connection Mains ConnectionConnecting the AUDIO/VIDEO Sockets Playback Back of S-VHS VCRConnecting the AUDIO/VIDEO Sockets Plackback Connection for recording from the TV channel Connecting the AUDIO/VIDEO Sockets RecordingConnection for recording from one VCR to another VCR Functions of Remote Control Sleeptimer Button Smart Picture ButtonIncredible Surround Button for 21PT4223 Cursor Right ButtonFunctions of TV Controls Selecting the Menu Language Step Press button Result on screenStep Press button Automatic Tuning of Channels¸ Select Auto Store Manual Tuning of Channels Manual Tcuninghannelsof Channels ¸ Press button repeatedly until Store is selectedManual Tuning of TV Channels Colour System is selected Selecting the COLOUR/SOUND SystemNtsc 3.58, Ntsc 4.43 or Secam System Auto, BGFine Tuning of Channels Editing of Channels Channel Edit is selectedEnter Channel Edit menu Repeat Steps 1 to 5 as inEditing of ChannelsAdjusting the TV Picture Picture menu items ActivitiesStep Result on screenAdjusting the TV Sound for 21PT4223 Sound menu items ActivitiesAdjusting the TV Sound for 21PT3323 Step Press buttonResult on screenWhen to use the Screen Formats Using the Screen FormatExpand 43 format Activating the Signal Strength Signal Strength is selectedUsing the Active Control for 21PT4223 Settings of Brightness, ContrastStep Press button Active control is selectedDefintion of Picture Settings Smart Picture ControlDefinition of Sound Settings Smart Sound ControlPersonal Zapping Adding Channels to the Favourite listTo view through the favourite list Deleting Channels from the Favourite listPress button Press button Result on screen § Interrupt EnlargeHold RevealSpecifications 21PT3323 21PT42233141 055