Philips TS2744C warranty General Information, Tips, Index, Warranty

Page 8

GENERAL INFORMATION

BEGIN

No Power

Check the TV power cord.

 

Unplug the TV, wait 1

 

minute, then reinsert plug

 

into outlet and push POWER

 

button again.

Check to be sure outlet is not

 

on a wall switch.

This TV is equipped with

 

protective circuitry that shuts

 

the TV off in case of moder-

 

ate power surges. Should

 

this occur turn the TV back

 

on by pressing the POWER

 

button once or twice, or

 

unplug (wait 10 seconds) and

 

then replug the power cord at

No Sound

Check the VOLUME buttons.

Check the MUTE button on the remote control.

No Picture

Check the CABLE/ YES NO control for correct position.

Check antenna connections on the rear of the TV. Are they properly secured to the antenna plug on the TV?

Remote Doesn't Work

Check batteries. Replace with AAA Heavy Duty (Zinc Chloride) or Alkaline batter- ies if necessary.

Clean the remote and the remote sensor window on the TV.

Check the TV power cord. Unplug the TV, wait 1 minute, then reinsert plug into outlet and push POWER button again.

Cleaning and Care

Unplug the TV before clean-

 

ing.

Avoid using anything abra-

 

sive that could scratch the

 

screen.

Wipe the TV screen with a

 

clean cloth dampened with

 

water.

Gently wipe cabinet surfaces

 

with a clean cloth or sponge

 

dampened with cool clear

 

water. Use a clean dry cloth

 

to dry the wiped surfaces.

Occasionally vacuum the

 

ventilation holes or slots in

 

the cabinet back.

TIPS

TROUBLESHOOTING

Please make these simple checks before calling for service. These tips can save

you time and money since charges for TV installation and adjustment of customer controls are not covered under your warranty.

CAUTION: A video source (such as a video game, Compact Disc Interactive - CDI, or TV information channel) which shows a con- stant non-moving pattern on the TV screen, can cause pic- ture tube damage. When not in use, turn the video source OFF. Regularly alternate the use of such video sources with normal TV viewing.

the AC outlet. This feature is

NOT designed to prevent

damage due to high power

surges such as those caused

by lightning, which is not

covered by your warranty.

Wrong Channel (or no Channels above 13)

Repeat channel selection.

Add desired channel num- bers (CHANNEL control) into TV memory.

Check CABLE/ YES NO control for correct position.

• Never use thinners, insecti-

cide sprays, or other chemi-

cals on or near the cabinet.

INDEX

Accessories

.2

Channel Memory

3, 4

First Time Use

.3

Precautions

1, 8

SETUP

3

Add Channels

.4

Closed Caption

. .6

Glossary

.7

Programming

. .3

Sleep Timer

6

Antenna Connect

.2

Coaxial Cable

. .2

Language

.3

Remote Control

. .3

Status Button

3

Autoprogram

.3

Controls/TV

. .3

Menu Button

.3

RF Cable

. .2

Tips for Service

8

Batteries

.3

Controls/Remote

. .3

Minus(-) Buttons

.3

Safety Notes

. .1

VCR Connections

2

Cable TV Connect

.2

Display

. .3

Picture Adjustments

.7

Service

. .8

Volume Bar

5

Cable TV Control

.4

Features

. .1

Plus(+) Button

.3

Sensor Remote

. .3

Warranty

8

WARRANTY

COLOR TELEVISION

90 Days Free Labor

One Year Free Replacement of Parts (Two Years Free Replacement on Color Picture Tube)

This product can be repaired in-home.

WHO IS COVERED?

You must have proof of purchase to receive warranty service. A sales receipt or other doc- ument showing that you purchased the product is considered proof of purchase.

MAKE SURE YOU KEEP...

Please keep your sales receipt or other document showing proof of purchase. Attach it to this owner’s manual and keep both nearby. Also keep the original box and packing material in case you need to return your product.

WHAT IS COVERED?

Warranty coverage begins the day you buy your product. For 90 days thereafter, all parts will be repaired or replaced free, and labor is free. From 90 days to one year from the day of purchase, all parts will be repaired or replaced free, but you pay for all labor charges. From one to two years from the day of purchase, you pay for the replacement or repair of all parts except the picture tube, and for all labor charges. After two years from the day of pur- chase, you pay for the replacement or repair of all parts, and for all labor charges.

All parts, including repaired and replaced parts, are covered only for the original warranty period. When the warranty on the product expires, the warranty on all replaced and repaired parts also expires.

WHAT IS EXCLUDED?

Your warranty does not cover:

labor charges for installation or setup of the product, adjustment of customer controls on the product, and installation or repair of antenna systems outside of the product.

product repair and/or part replacement because of misuse, accident, unauthorized repair or other cause not within the control of Philips Consumer Electronics Company.

reception problems caused by signal conditions or cable or antenna systems outside the unit.

a product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or autho- rized, or repair of products damaged by these modifications.

incidental or consequential damages resulting from the product. (Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. This includes, but is not limited to, prerecorded material, whether copyrighted or not copyrighted.)

a product used for commercial or institutional purposes.

BEFORE REQUESTING SERVICE...

Please check your owner’s manual before requesting service. Adjustments of the controls discussed there may save you a service call.

TO GET WARRANTY SERVICE IN U.S.A.,

PUERTO RICO OR U.S. VIRGIN ISLANDS...

Contact a Philips factory service center (see enclosed list) or authorized service center to arrange repair.

(In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied warranties, including implied war- ranties of merchantability and fitness for a particular purpose, are limited in duration to the duration of this express warranty. But, because some states do not allow limitations on how long an implied warranty may last, this limitation may not apply to you.)

TO GET WARRANTY SERVICE IN CANADA...

Please contact Philips at:

1-800-661-6162 (French Speaking)

1-800-363-7278 (English Speaking)

(In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a par- ticular purpose. Philips is not liable under any circumstances for any direct, indirect, special, incidental or consequential damages, howsoever incurred, even if notified of the possibility of such damages.)

WHERE IS SERVICE AVAILABLE?

Warranty service is available in all countries where the product is officially distributed by Philips Consumer Electronics Company. In countries where Philips Consumer Electronics Company does not distribute the product, the local Philips service organization will attempt to provide service (although there may be a delay if the appropriate spare parts and technical manual(s) are not readily available).

REMEMBER...

Please record the model and serial numbers found on the product below. Also, please fill out and mail your warranty registration card promptly. It will be easier for us to notify you if necessary.

MODEL # ________________________________________________

SERIAL # ________________________________________________

Philips Service Company, P.O. Box 555, Jefferson City, Tennessee 37760

(423) 475-8869

8 - IB7759 E001

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Contents Table of Contents FeaturesAntenna Hooking UP Your TV ANTENNA/CABLE TV ConnectionsCable TV HOW to USE and Setup OUR TV for the First Time Setup MenuTelevision RemoteChannel ON-SCREEN Menu ControlsCable Volume Volume BAR should appear at the bottom of the screenVolume level can also be lowered when the set is turned OFF StereoCaption Press the Sleep buttonPress CC Closed Closed CaptioningPicture Adjustments PictureGlossary Press the Menu M Press the VOL + Press Status button orWarranty General InformationTips Index