Philips 13PR12W99 manual TV Displays Wrong Channel or No Channels Above, Troubleshooting Tips

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TROUBLESHOOTING TIPS

Please make these simple checks before calling for

service. These tips can save you time and money since charges for TV installation and adjustment of customer controls are not cov- ered under your warranty.

No Power

No Picture

No Sound

Unusual Screen

Coloring

Remote Does Not Work

TV Displays Wrong

Channel or No

Channels Above 13

CAUTION: A video source (such as a video game, Compact Disc Interactive - CDI, or TV information channel) which shows a constant non-moving pattern on the TV screen, can cause picture tube damage. When your TV is continuously used with such a source the pattern of the non-moving portion of the game could leave an image permanently on the picture tube. When not in use, turn the video source OFF. Regularly alternate the use of such video sources with normal TV viewing.

•Check the TV power cord. Unplug the TV, wait 10 seconds, then reinsert plug into outlet and push POWER button again.

•Check that outlet is not on a wall switch. Be sure fuse is not blown on AC Power strip.

•Check antenna connections. Are they properly secured to the TV's 75Ω plug?

•Check the TUNER MODE control for CABLE or ANTENNA setting.

•Check Audio/Video Input jack connections if using a VCR or other external device.

•Check the VOLUME buttons.

•Check the MUTE button on the remote control.

•Check Audio/Video Input jack connections if using a VCR or other external device.

•Turn the TV OFF for several seconds, then power the set back ON.

•Unplug the TV for FIVE minutes. Plug the TV back into the AC outlet and power the TV ON. This should correct the problem.

•Check the Picture menu options for proper control settings.

•Pressthe Auto Picture button on the remote to change the color options. If the color resets itself, readjust the Picture menu option control.

•Check batteries. Replace with AA Heavy Duty (Zinc Chloride) or Alkaline batteries if necessary.

•Clean the remote and the remote sensor window on the TV.

•Check the TV power cord. Unplug the TV, wait 10 seconds, then reinsert plug into outlet and push POWER button again. Be sure fuse is not blown on AC Power strip.

•Check to be sure TV outlet is not on a wall switch.

•Repeat channel selection.

•Add desired channel numbers (CHANNEL control) into TV memory.

•Check to be sure the TUNER MODE control is set to the CABLE option.

Cleaning and Care

•To avoid possible shock hazard be sure the TV is unplugged from the electrical outlet before cleaning.

•When cleaning the TV screen take care not to scratch or damage the screen surface (avoid wearing jewelry or using anything abrasive). Wipe the front screen with a clean cloth dampened with water. Use even, easy, vertical strokes when cleaning.

•Gently wipe the cabinet surfaces with a clean cloth or sponge dampened in a solution of cool clear water. Use a clean dry cloth to dry the wiped surfaces.

•Never use thinners, insecticide sprays, or other chemicals on or near the cabinet, as they might cause permanent marring of the cabinet finish.

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Contents For fast help, call us first Warranty Verification Important Safety Instructions Table of Contents If you have a Cable Converter Box If your Cable TV signal is a singleHooking UP Your TV Basic Cable TV Connections Connect the Cable TV cable toIf your antenna has a round cable If your antenna has flat twin-lead wireHooking UP Your TV Basic Antenna TV Connections Ohm on the end, then youre ready to connect it to the TVFront A/V Inputs Connect your Antenna or Cable TV signal to the in fromHooking UP Your TV Basic TV to VCR Connections Connect the yellow video cable fromBasic TV/REMOTE Operations Television RemoteDescription of Remote Control Buttons Press the Cursor UP or When finished, press the StatusPress the Menu button on Press the Cursor RightHOW to USE the Tuner Mode Control Cable , or Auto modeHOW to Automatically Program TV Channels CH + or buttons you wish to add Scroll down using the CursorWith the Channel Edit Options displayed , and Channel If on is selected the channel isPress the Menu button on HOW to USE the Picture Adjustment ControlsWhen finished, press the Status Press Cursor UP or DownPress the Cursor UP or HOW to USE the DNR Noise Reduction ControlButton turn the DNR feature on or OFF Press the Cursor RightPress the Cursor UP or CUR HOW to USE the Contrast + Black Stretch ControlButton turn the Contrast + feature SOR Down button until the wordPress the Cursor UP or Cursor Down button to scroll HOW to SET the Bass and Treble Boost ControlsSound menu features until Words Bass Boost or TreblePress the Cursor UP or CUR SOR Down button until the word HOW to USE the AVL Automatic Volume Leveler ControlPress the Cursor UP or CUR SOR Down button to scroll HOW to the Timer Controls Press the Clock button onOver the next few pages you’ll learn how to block channels Understanding the Autolock ControlsSetting UP the Autolock Access Code View a tuned channel that is HOW to Block ChannelsEnter your Access Code to Blocked with Block ChannelHOW to Clear ALL Blocked Chanels AT the Same Time HOW to Block ALL Channels AT the Same Time Blocking Programming Based on Movie Ratings Press the Cursor UP or Down button until AutoLock isDown button to highlight the desired rating Blocking Programming Based on TV RatingsTV Ratings Rating Sub-Menus Using the Autolock Blocking Options Blocking OptionsHOW to USE the Closed Caption Control Press the Sleep button on Press the Sleep button repeatedlySetting the Auto Picture Control Press the Auto Picture buttonPress the Auto Sound button on Setting the Auto Sound ControlPress the Auto Sound button Press the Smiley Button on While the Smiley face channel Indicator is displayed, pressPress the Channel + or but Press the corresponding COL Ored Red, Green, Yellow or BlueRepeatedly pressing the same COL Using the Quadra Surf ButtonsFrownie face button will allow you Troubleshooting Tips TV Displays Wrong Channel or No Channels AboveGlossary to Television Terms Index Renewed
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